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Malmaison Edinburgh City

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Edinburgh City

Club Double Room
Bar (on property)
Exterior
Lounge
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Buchan House, 21-22 St Andrew Square, Edinburgh, Scotland, EH2 1AY
  • St. Andrew Square
    1 min walk
  • George Street
    1 min walk
  • Princes Street
    3 min walk
  • Edinburgh (EDI)
    29 min drive

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Edinburgh

With a stay at Malmaison Edinburgh City, you'll be centrally located in Edinburgh, steps from George Street and 10 minutes by foot from Royal Mile. .This eco-certified hotel is 0.7 mi (1.2 km) from Edinburgh Castle and 0.2 mi (0.3 km) from Princes Street.

What's nearby

  • George Street - 1 min walk - 0.1 km
  • Princes Street - 3 min walk - 0.3 km
  • Edinburgh Playhouse Theatre - 9 min walk - 0.8 km
  • Royal Mile - 10 min walk - 0.9 km
  • Edinburgh Castle - 14 min walk - 1.2 km

Getting around

  • St Andrew Square Tram Stop - 2 min walk
  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 7 min walk
  • Edinburgh Airport (EDI) - 29 min drive

Restaurants

  • ‪Dishoom Edinburgh - ‬3 min walk
  • ‪The Dome - ‬3 min walk
  • ‪The Ivy on the Square - ‬2 min walk
  • ‪Harvey Nichols Forth Floor Cocktail Bar - ‬1 min walk
  • ‪Hard Rock Cafe - ‬3 min walk

About this property

Malmaison Edinburgh City

Eco-certified Edinburgh hotel in Edinburgh City Centre with a 24-hour front desk
Malmaison Edinburgh City offers 72 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at Chez Mal Brasserie, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - Onsite brasserie.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.5 mi (GBP 17.00 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chez Mal Brasserie

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 17.00 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Malmaison Edinburgh City Hotel
Malmaison Edinburgh City Edinburgh
Malmaison Edinburgh City Hotel Edinburgh

Malmaison Edinburgh City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 925 reviews" "
Rating 8 - Good. 229 out of 925 reviews" "
Rating 6 - Okay. 76 out of 925 reviews" "
Rating 4 - Poor. 34 out of 925 reviews" "
Rating 2 - Terrible. 13 out of 925 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Iona

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, decent service
Really nice rooms, great location, shame they have no parking or their own. Reception didn’t seem super confident - asked me to pay for the room when I already had. Breakfast on a weekday started at 7am so we didn’t get the “full works” despite paying for it. We did get a nice breakfast delivered in the morning but had to call again for milk. Really nice hotel but for a 4 star hotel, quite expensive hotel I expect a little more.
Stayed 1 night in Aug 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Don’t stay here
This is point blank not a 4 star hotel. Spent 1500 USD for three nights here (middle of the week), regrettably. Here’s why this place sucks: - two elevators one goes to even floors one goes to odd so if you’re on an odd floor you have to elevator down to 5, go down the stairs, to exit the building on 4. - this place requires you to lug your luggage up/ down stairs and bellhops are nowhere to be seen - the hotel is creepy. Straight out of a David lynch movie. Creepy art with always a portrait looking at you from every angle. - dirty. Black hairs on my sheets upon arrival. Cleaning staff unbelievably lazy. Room was “cleaned” but bed not made, trash not taken out etc. only proof of housekeeping was a fresh towel. - the restaurant also sucks. Told me the kitchen closed at 9 pm and to hurry down there, then I sat there and my table wasn’t ready until past 9. It was not busy and they still served me but lol don’t make me hurry only to wait. Food was mediocre. - overall, a cold dark place with creepy vibes and incompetent staff
Stayed 3 nights in Aug 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
2 nights stay all staff pleasant and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Shao-tseng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the rigors of a 4-day tour, checking into the Malmaison Hotel felt like coming home! The high ceiling, full length drapes, artistic decor, and bold color schemes all contribute to a most unique vibe. The room, including the bathroom, was spacious, comfortable, and would meet the most exacting standards. And most importantly, all members of staff were courteous, helpful, and just plain outstanding in their professionalism. We would definitely stay at Malmaison Hotel in Edinburgh again in our future travels.
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfred

Stayed 2 nights in Jul 2024

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive and went out of their way to make sure we had a very pleasant stay. The location was central to all major attractions and very walkable.
Stayed 3 nights in Jul 2024

8/10 Good

Ravindra, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the room had a view
Stayed 2 nights in Jul 2024

8/10 Good

Valerie-Joy, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable location to Old Town & New Town areas. While our room had no view, the suite was comfortable size (in contrast to comparable hotel in London).
Stayed 2 nights in Jul 2024

10/10 Excellent

cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms and reasonably priced for its prime spot near the town and St James Quarter!
Stayed 3 nights in Jul 2024

10/10 Excellent

Pranoy

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff and a very comfortable stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
very nice location for many of. the Edinburgh sights. Airport tram visible from the front door. very quiet. Airconditioned (surprised we needed but the weather was very nice and warm) very helpful staff
Stayed 1 night in Jul 2024

8/10 Good

Kristine, Annandale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Doaa

Stayed 3 nights in Jul 2024

6/10 Okay

Adam

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Edinburgh
Amazing hotel Amazing location
Stayed 2 nights in Jul 2024

6/10 Okay

James

Liked: Staff & service
Basic
Over priced . £650 for 2 nights for a very basic room with no view . Not even a fridge in the room . Getting to the room needed google maps, a rabbit warren. Just to basic for the money .
Stayed 2 nights in Jul 2024

8/10 Good

Alison

Stayed 1 night in Jul 2024

10/10 Excellent

Maitreyee

Stayed 1 night in Jun 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Georgina

Travelled with group
So many problems I wouldn’t stay again for the price Travelodge would suffice! Not keeping to timing of room service having placed the order three hours earlier making 30 minutes over time requested; not attempting to clear the trays and replenishing courtesy trays until I requested then forgetting cups!; reception not promptly answering the phone and connecting had to call the reception from my mobile!; when room service delivered just one fork for the two of us my friend voted to use a teaspoon to eat broccoli! Finally for this report the restaurant I knocked the kitchen door on three separate times to get service as 1) coffee grounds needed changing 2) no melon fruit salad 3) no bowls! Fed up with the whole thing!!!!
Stayed 2 nights in Jul 2024