This hotel was very disappointing. When we arrived, the toilet in our room was stained and dirty, the shower curtains were moldy, and the towels were stained. We went to use the kettle and found it full of moldy teabags, and upon seeking assistance at the front desk for a new kettle, found the desk unstaffed. After ringing the bell and calling, we were still unable to reach anyone so we were not able to use the kettle or have assistance with anything during our stay. We stayed for three nights and our room was never cleaned and towels were never replaced. Our room was advertised as sleeping three but no extra blankets were provided for the futon, and once again, when we seeked assistance for extra towels and blankets we were not able to reach anyone. Overall, it seemed as if our room had not been thoroughly checked or cleaned before our stay and we were not provided with any opportunities to speak to staff.