6/10 Okay
Jamie M.
26 Aug 2024
Nice house just sort of dirty
The house is beautiful and in a great area. Very quiet and a short walk to the beach. The owner, Heather was nice and was easy to talk to and work with. Check in was simple as well. My only complaint is that the property was dirty. We received a message at noon the day of arrival stating it was ready for check in. Upon arrival the kitchen was dirty, crumbs and stuck on residue on the stove and counters, onion skins on the pantry shelves, all baseboards and woodwork were caked in dust, the master bathtub had dead gnats in it, master shower had hair in it, the master toilet had a literal poop stain in the bowl, and the hardwood floors had all of our feet black within an hour. I contacted Heather within 20 mins of check in with our concerns and she offered to send a cleaner back out the following morning which was the earliest time available. I accepted. I ended up cleaning up the master bath so we could even unpack and use it, not what I wanted to do upon check in and driving seven hours with two kids under 4. So first impression was bad and I was very unhappy. Heather was very compassionate to the situation. The cleaners came on time and the master looked better but not still 100% and the floors still made our feet black. We ended up just wearing our shoes inside the whole week, and we don’t like to wear shoes in the house because it’s gross.
Jamie M.
Stayed 6 nights in Aug 2024