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Extended Stay America Suites El Paso West

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites El Paso West

Studio, 2 Queen Beds, Non Smoking
Property amenity
Deluxe Studio, Multiple Beds, Non Smoking | Private kitchen
Studio, 1 Queen Bed, Non Smoking | Private kitchen
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
990 Sunland Park Dr, El Paso, TX, 79922
  • Bob-O's Family Fun Center
    1 min walk
  • Sunland Park Mall
    13 min walk
  • Sunland Park Racetrack and Casino
    2 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    21 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

El Paso

With a stay at Extended Stay America Suites El Paso West in El Paso, you'll be within a 15-minute drive of Paso del Norte International Bridge and Bob-O's Family Fun Center. .This hotel is 13.7 mi (22 km) from Fort Bliss and 14.4 mi (23.1 km) from American Consulate.

What's nearby

  • Sunland Park Mall - 13 min walk
  • Sunland Park Racetrack and Casino - 2 min drive
  • Don Haskins Center - 7 min drive
  • University of Texas at El Paso - 8 min drive
  • Sun Bowl Stadium - 8 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 21 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Corner Bakery Cafe - ‬18 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Greenery - ‬13 min walk

About this property

Extended Stay America Suites El Paso West

Hotel in El Paso with free breakfast and a 24-hour front desk
Extended Stay America Suites El Paso West offers 73 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 38-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 73 air-conditioned rooms featuring kitchens with refrigerators and ovens. 38-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 38-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America El Paso West
Extended Stay America Hotel El Paso West
Extended Stay America El Paso West Aparthotel
Studio Plus El Paso
Extended Stay America El Paso West Hotel
Extended Stay America El Paso West
Extended Stay America Suites El Paso West Hotel
Extended Stay America Suites El Paso West El Paso
Extended Stay America Suites El Paso West Hotel El Paso

Extended Stay America Suites El Paso West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 279 out of 789 reviews" "
Rating 8 - Good. 230 out of 789 reviews" "
Rating 6 - Okay. 114 out of 789 reviews" "
Rating 4 - Poor. 73 out of 789 reviews" "
Rating 2 - Terrible. 93 out of 789 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Disliked: Property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Sal, el paso

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible management and Customer service
This has always been our go to when we stay in El Paso but this last experience was inexcusable. We reserved a room with 2 double beds at the last minute. When we got in the room I immediately started having a bad allergic reaction. That means there was cat dander in the room. Okay not the end of the world, we just switch rooms. That's where things get hairy. I go downstairs anticipating no problems just give us another room and was put on the phone with the manager who told me "all of the rooms are exactly the same". I said well that's interesting since we've stayed here before about 15 times and I've never had this problem". Then he says well we only have one other room with 1 queen bed. That wasn't going to work because I'd just had surgery and we needed 2 beds. I said okay then just give me a refund. He says no, we can't get our commission back from hotels.com if you cancel, so you can stay or lose your money. I've never had a hotel refuse to issue a refund if we could not stay due to an issue with the room. It was the worst night ever and we REALLY needed the sleep. Plus we just booked it minutes before arriving so they weren't "holding the room" for us and losing out on another booking. Ive always loved this hotel but I don't know what's up with this manager. It's not okay to treat customers this way. Not at all. It's called the hospitality industry for a reason. You take care of your customers. There was also an option to upgrade us to a better room and he refused.
Stayed 1 night in Aug 2024

6/10 Okay

Gregorio

Stayed 1 night in Aug 2024

10/10 Excellent

Brandom

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Aug 2024

6/10 Okay

Anna

I love it here
Stayed 2 nights in May 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old outdated musty dirty carpet … dilapidated cabinets.. they don’t even move the chairs to vacuum behind the chairs. Pretty gross
Stayed 2 nights in Aug 2024

4/10 Poor

Crystal

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All trash cans were full. Front door entry and in the stairwell. It smelled very bad in the stairway.
Stayed 1 night in Aug 2024

2/10 Terrible

Vania

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities
stinks like military barracks.
Stayed 1 night in Aug 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here on several visits. Alway clean, friendly staff and centrally located.
Stayed 2 nights in Aug 2024

6/10 Okay

Marti

Liked: Room comfort
Disliked: Property conditions & facilities
Medical
There was a half-eaten sandwich in the refrigerator and a book in one of the drawers. Minor repairs are needed throughout. Trim pieces are loose from the door, door in the bathroom vanity is crumbly, and the weather strip on the door was loose.
Stayed 1 night in Aug 2024

8/10 Good

Randi

Stayed 1 night in Aug 2024

10/10 Excellent

Ranulfo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with kitchen
Stayed 1 night in Aug 2024

2/10 Terrible

Anastacio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You advertise breakfast and there was coffee and muffins. That is a JOKE!!! Your staff was not helpful, and it was an embarrassment to take my family to this facility.
Stayed 2 nights in Aug 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Ok
Stayed 1 night in Aug 2024

6/10 Okay

Alberto

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Tuvimos problemas al momento del check in
Stayed 1 night in Aug 2024

10/10 Excellent

Debra, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Not very personable but it was fine
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
So I stay often at this hotel when I’m passing through El Paso and never have an issue. My trip on Saturday 27th was a little different. The room next to me had someone that was acting out. Was loud/making weird sounds and I knew we were going to hear him all night. I talked to the front desk. Very nice young lady that said she would contact them and not to worry. After the conversation I heard no noises. Had a good night sleep. Thank you
Stayed 1 night in Jul 2024

8/10 Good

ANNABELLE

Travelled with family and small children
Liked: Staff & service, amenities
No Pool;(
Stayed 1 night in Jul 2024

6/10 Okay

Lydia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed very uncomfortable, "pillow" might as well not provide - flat flat flat. Carpet dirty Shower head molding Even though it was close to where we needed to be will never stay here.
Stayed 1 night in Jul 2024

2/10 Terrible

Luiz

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Stayed 3 nights in Jun 2024