Palace Inn

2.5 star property

Photo gallery for Palace Inn

Exterior detail
Lobby
Front of property
Standard Room, 1 King Bed, Non Smoking
Laundry room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Ysleta Mission
    ‪5 min drive‬
  • Speaking Rock Entertainment Center
    ‪5 min drive‬
  • Del Sol Medical Center
    ‪6 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

El Paso

A stay at Palace Inn places you in the heart of El Paso, within a 10-minute drive of Ysleta–Zaragoza International Bridge and Cielo Vista Mall. .This hotel is 9.7 mi (15.6 km) from Plaza Las Misiones and 9.7 mi (15.6 km) from American Consulate.

What's nearby

  • Del Sol Medical Center - 6 min drive
  • Ysleta–Zaragoza International Bridge - 8 min drive
  • Cielo Vista Mall - 9 min drive
  • American Consulate - 15 min drive
  • Fort Bliss - 17 min drive

Getting around

  • El Paso Union Depot - 22 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chico's Tacos - ‬2 min drive
  • ‪Menchies - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 903 out of 1223 reviews
Rating 8 - Good. 241 out of 1223 reviews
Rating 6 - Okay. 47 out of 1223 reviews
Rating 4 - Poor. 15 out of 1223 reviews
Rating 2 - Terrible. 17 out of 1223 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Very friendly staff. Well lit and safe parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean! The staff are very friendly! I would definitely come here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Monique

Very clean, in a good location, staff is very nice …
Stayed 2 nights in Oct 2024

10/10 Excellent

Abraham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron, SNOHOMISH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean & had everything we needed. Check in was easy & staff was friendly. Bed was ok; pillows were too flat for me, had to use two which made sleep a little more difficult. Breakfast ok; we were pleasantly surprised to see the waffle machine but selection of other items limited but adequate. Nice accommodations for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in El Paso.
This hotel was very comfortable, clean and easily located. We plan to stay again on our next trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Alvin

Stayed 2 nights in Nov 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Paso’s hidden Gen
Very good, quiet, and clean
Stayed 2 nights in Oct 2024

6/10 Okay

Karime

Stayed 1 night in Sep 2024

10/10 Excellent

Idolina

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful hotel to stay in.
Stayed 1 night in Aug 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Business traveller
Hidden Gem
Honestly this is my favorite place to stay it’s always clean and quite just like I love it
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean friendly place and very good location close to shopping centers restaurants pharmacy movie theaters and local bars parks. Easy access to interstate and local businesses.
Stayed 1 night in Oct 2024

10/10 Excellent

JUAN

Stayed 1 night in Oct 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Property conditions & facilities
Great Stay
Stayed 2 nights in Oct 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean on outside and the room was clean smelled fresh not like other hotels
Stayed 3 nights in Oct 2024