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Shutters Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shutters Hotel

Lobby
Fireplace
Front of property - evening/night
Standard Room, 1 King Bed, Accessible, Non Smoking
Indoor spa tub

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast included
  • Hot tub
  • Gym
  • Parking included
  • Pool

Explore the area

Map
3650 Idaho St, Elko, NV, 89801
  • Maverick Casino
    12 min walk
  • Gold Country Casino
    17 min walk
  • Roadhouse Casino
    17 min walk
  • Elko, NV (EKO-Elko Regional)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard, King Bed, Accessible, Tub, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard, King Bed, Accessible, Tub, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Living area

King Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor King Room, Non Smoking

Parlor King Room, Non Smoking

Parlor King Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
Elkotel
Breakfast included
Free airport shuttle
Pet-friendly
Parking included
4.2 out of 5, Very good, (635)
The price is NZ$155
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Elkotel

About the area

Elko

A stay at Shutters Hotel places you in the heart of Elko, within a 5-minute drive of Maverick Casino and Gold Country Casino. .This hotel is 1.3 mi (2.2 km) from Elko Convention Center and 1.3 mi (2.2 km) from Northeastern Nevada Museum.

What's nearby

  • Maverick Casino - 12 min walk - 1.1 km
  • Gold Country Casino - 17 min walk - 1.4 km
  • Elko Area Chamber of Commerce Visitor Center - 3 min drive - 2.4 km
  • Elko Convention Center - 3 min drive - 2.2 km
  • Elko County Fairgrounds - 4 min drive - 3.3 km

Getting around

  • Elko Station - 5 min drive
  • Elko, NV (EKO-Elko Regional) - 6 min drive

Restaurants

  • ‪Taqueria Ayala - ‬6 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Coffee Mug - ‬5 min drive
  • ‪FIIZ of Nevada Open Mic - ‬4 min drive
  • ‪La Fiesta - ‬5 min drive

About this property

Shutters Hotel

Hotel with free breakfast, near Maverick Casino
Shutters Hotel offers 84 accommodations with iPod docking stations and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at The Burger House serving the guests of Shutters Hotel, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
The Burger House - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 8:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Burger House

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to January 1 2025 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.95 per stay

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elko Hilton Garden Inn
Hilton Garden Inn Elko
Hilton Garden Inn Hotel Elko
Hilton Elko
Hilton Garden Inn Elko Hotel Elko
Hilton Garden Inn Elko Hotel
Shutters Hotel Elko
Shutters Hotel Hotel
Hilton Garden Inn Elko
Shutters Hotel Hotel Elko

Shutters Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 69 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Michael S

Liked: Cleanliness
Disliked: Staff & service
The rented me a room that they had already rented to someone else. When I walked in the door I saw a suitcase and music was playing and I think they were in the shower. They also had a dinner menu but no cook.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Valley Springs

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t care for the food. No choices.
Stayed 1 night in Aug 2024

8/10 Good

ye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Amenities
Very fresh and clean. Rooms easily accessible. Plenty of safe parking and easy on and off from interstate 80.
Stayed 1 night in Aug 2024

10/10 Excellent

Zheng, Fairfield

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Room comfort
Clean room, gross pool
The hotel looked modern, but you can tell it was cheaply updated. Poor construction, paint job, globs of glue and caulking on the floors. The pool was gross! The water was murky with an oily film and debris floating on top. Needless to say, we chose not to swim.
Stayed 1 night in Aug 2024

10/10 Excellent

ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and modern, clean, well lit. Nice staff, good food and breakfast was good too.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take it outside
Check in & food went well. Unfortunately a domestic squabble broke out in front of our hotel room door (around the corner from front desk) and nothing was done to quiet the couple down. Went on for 2 hrs in & out of their room. I even called the front desk to have them take the argument outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hour hot tub connected to a pool. So relaxing. Scrambled eggs, potatoes and bacon for breakfast all good!
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy, Angwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay and the bed was very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 1 night in Jul 2024

10/10 Excellent

Kiersten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy place. Lobby is beautiful and the rooms are very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant wasn’t open since it wa Sunday, but still had a great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Myriah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night for a few hours on our way home from California, so we didn't get to take full advantage of everything. But the breakfast was GREAT, and the bed was comfortable. Pool looked nice, but we didn't have time to check it out. Would stay here again if we ever needed to.
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verynice motel Excellent staff and facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

barbara

Stayed 2 nights in Aug 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed!
Stayed 1 night in Aug 2024

4/10 Poor

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Accessibility Not As Advertised
I had previously stayed at Shutters last year and it was wonderful. Since then, my partner has become disabled and needs wheelchair accommodation. The room we booked on Hotels.com showed grab bars in the shower and plenty of room for a wheelchair to navigate the room. The room we were given had none of these features and didn't even match the layout in the photos (it was a mirrored layout and much smaller). The check-in agent said that that was the only accessible room that they had (it had a flashing alert doorbell for the deaf and hard of hearing) and there was nothing they could do. My assumption is that our room had been given to another guest. When we got to the room, it took extraordinary effort to turn the wheelchair around given the lack of space between beds and furniture. The shower was absolutely not safe for my partner, and our daughter has to assist with getting her in and out of the shower. I had also submitted additional notifications via Hotels.com for our accessibility needs, so there truly is no excuse for this lack of preparation and accommodation, not to mention the implications in regards to the Americans with Disabilities Act. I am preparing an email to discuss with the manager, but this review is to inform potential customers with disabilities to call ahead and ensure that the accommodations you are going to receive are as advertised. Additionally, the beds were incredibly uncomfortable with limited support. I actually had to rotate the mattress.
Stayed 1 night in Jul 2024