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Fairmont Le Chateau Montebello

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairmont Le Chateau Montebello

Lobby
Outdoor spa tub
Exterior
Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board
Daily full breakfast for a fee

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
392 Notre Dame, Montebello, QC, J0V1L0
  • Manoir-Papineau National Historic Site
    6 min walk
  • Aux Chantignoles
    4 min walk
  • Alexandria Station
    68 min drive
  • Gatineau, QC (YND-Ottawa Executive)
    43 min drive

Room options

View all photos for Signature Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Jetted tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 32 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking, River View (Fairmont)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Room, 1 Queen Bed, Non Smoking, River View (Fairmont)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Fairmont)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking, River View (Fairmont)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Fairmont)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking (Fairmont)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Economy Twin Room, 1 Single Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Fairmont)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Fairmont)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (Fairmont)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Double Room, 2 Double Beds, Non Smoking (Fairmont)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, View (Luxury)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Room, 1 King Bed, View (Luxury)

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Room, 1 King Bed, River View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed (Luxury)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Signature Room, 1 King Bed (Luxury)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View (Luxury)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, View (Luxury)

  • 28 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Luxury)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed (Luxury)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont, Luxury Room, 1 King Bed, View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont, Luxury Room, 1 King Bed, View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, River View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking, River View

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Fairmont, Luxury Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont, Luxury Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Fairmont, Luxury Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont, Luxury Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, View (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds, View (Deluxe)

  • 28 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Fairmont, Luxury Double Room, 2 Double Beds, View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont, Luxury Double Room, 2 Double Beds, View

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds (Deluxe)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Fairmont, Luxury Double Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont, Luxury Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Luxury Room, 1 Queen Bed, View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Fairmont, Luxury Room, 1 Queen Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Auberge Montebello

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (961)
The price is NZ$230
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Auberge Montebello

About the area

Montebello

When you stay at Fairmont Le Chateau Montebello in Montebello, you'll be on a river, you'll be a 5-minute drive from Omega Park. .This golf resort is 0.2 mi (0.3 km) from Manoir-Papineau National Historic Site and 0.7 mi (1.1 km) from Sanctuaire Notre-Dame d'Etchemin.
View more Resorts in MontebelloOpens in a new window

What's nearby

  • Sanctuaire Notre-Dame d'Etchemin - 11 min walk
  • Golf Le Château Montebello - 19 min walk
  • Fromagerie Montebello - 3 min drive
  • Omega Park - 5 min drive
  • Camp Explora - 7 min drive

Getting around

  • Ottawa International Airport (YOW) - 74 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min drive
  • ‪Bistro - ‬15 min walk
  • ‪McDonald's - ‬9 min drive
  • ‪Cabane a Sucre Chez Ti-Mousse - ‬14 min drive
  • ‪Aux Chantignoles - ‬4 min walk

About this property

Fairmont Le Chateau Montebello

Mountain ski retreat with dining and a full-service spa
Fairmont Le Chateau Montebello offers 210 accommodations with minibars and safes. Televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Montebello resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A golf course, 4 outdoor tennis courts, a marina, and a health club are featured at the resort. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 210 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and a health club. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local cuisine at Aux Chantignoles, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Aux Chantignoles - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (CAD 40 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 30-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Aux Chantignoles
  • Bar Seigneurie

Things to do

  • 4 outdoor tennis courts
  • Arcade/games room
  • Bike rentals
  • Cross-country skiing
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Mini golf
  • Playground
  • Racquetball/squash
  • Shopping
  • Sledging
  • Snow tubing
  • Snowmobiling
  • Snowshoeing
  • Tennis

Family friendly

  • Arcade/games room
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Skiing lessons
  • Snow sports gear
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Marina on site
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 30 to 40 per person
  • Valet parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 2052-01-31, 528485

We should mention

This property caters to LGBTQ+ guests
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont Montebello
Chateau Montebello
Fairmont Chateau Hotel Montebello
Fairmont Chateau Montebello
Fairmont Montebello
Montebello Chateau
Montebello Chateau Fairmont
Montebello Fairmont
Fairmont Le Chateau Montebello Hotel Montebello
Fairmont Chateau Montebello Hotel
Fairmont Chateau Montebello Resort
Chateau Montebello
Fairmont Montebello
Montebello Fairmont
Fairmont Le Chateau Montebello Resort
Fairmont Le Chateau Montebello Montebello
Fairmont Le Chateau Montebello Resort Montebello

Fairmont Le Chateau Montebello Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mattress on the bed was quite worn, causing the 2 people to roll into the middle. Obviously we did not sleep very well. It‘s unfortunate a hotel of this caliber does replace their mattress more often. Other than that, great location, staff and service.
Stayed 1 night in Sep 2024

8/10 Good

Jenna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated our fourth anniversary and it was the perfect getaway for both of us to enjoy.
Stayed 2 nights in Sep 2024

8/10 Good

Maria.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds, the amenities, the staff,
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very limited dining options. Don’t sleep in and miss breakfast or lunch. Mid afternoon and Nothing was available (main lobby bar lacked staff to serve food while other restaurants closed between standard meal time, and we couldn’t even order in room dining outside meal times. Tried. No staff responded after 30 minutes of trying). We ended up leaving the hotel and going into town
Stayed 3 nights in Sep 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We enjoyed our stay - the building and grounds are amazing. Room was nice But a few negatives that affected our rating - the actual beds were not good in the room -pool temperature is much much too low, considering the high room rates. They need to address this, everyone looked miserable on the pools -they need a more casual restaurant supper offering on site are not great for kids
Stayed 2 nights in Sep 2024

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and charming property… loved our overnight stay… and could have certainly enjoyed a few more relaxing days if our time had permitted.
Stayed 1 night in Sep 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great for short stay vacation.
Stayed 2 nights in Sep 2024

10/10 Excellent

jouhayna

Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful. Unfortunately it rained both days we were there. The lobby was cold and we would have loved the fireplace turned on.
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The log structures are amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Linghong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy beautiful and unique log cabin resort
Perfect resort for weekend getaways. All staffs are very friendly and in-room service dinning and brunch are in good quality . Our signature king room with river view is comfortable. Our dog likes the medium size dog cage which the hotel offers. Definitely will come back next time and recommend it to my friends .
Stayed 1 night in Sep 2024

4/10 Poor

christina

Travelled with partner
Disliked: Cleanliness
I was quite disapointed at our stay at the Fairmont Montebello. We arrived and the front desk agent seemed bothered. We got our room and the toilet seat was broken as well as the curtain in the bathroom. There were no bathrobes in our room and whem we asked they were reluctant we never got them in the room in the end. The pool ran out of towels and they also ran out of parking for the guests because people were coming for the day to use the nike trails and they were not charging for parking . The result of this is paid guests had nowhere to park. When we went to checkout they told us there was a movie rental when we never even watched TV. Some kid show they wanted us to pay. We refused. Then we were chatged an additional 40$ a day for the resort fee...what is this resort fee? There were so many hidden taxes and fees that it made this not worth it. It was our anniversary and it was very disappointing our stay. I worked at the Fairmont Queen Elizabeth so i know the Fairmont standards and this unfortunately not up to their standards.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location. I stayed for a week with family and enjoyed paddling on the river and swimming in the iconic indoor pool. Srrvice was amazing across the board. My only caution is that the restaurants in town and at the facility are overpriced.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Terence Luen-Ngok

Travelled with partner
Liked: Cleanliness, staff & service
Old and dark Very cold no heat
Stayed 1 night in Aug 2024

8/10 Good

Marie-Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The building and the location are unique. The atmosphere is great very inviting.
Stayed 2 nights in Aug 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel endroit, construction magnifique, chambre ont besoin de se moderniser un peu mais très propre.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed, Keller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property.
Stayed 1 night in Aug 2024

8/10 Good

Byeong-Oak

Liked: Staff & service
Beautiful and charming location.
Stayed 1 night in Aug 2024

4/10 Poor

Lazare

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
liked the bike rentals and the overall setting with the chairs and the view on the river. Multiple dining options - don't have to leave the premise, we cancelled our dinner plans at Napoleon and enjoyed BBQ with great staff. Didn't like the fact that the bathroom in our room (321) wasn't working. it wasn't flushing at all. We found out at 11:00pm when we were about to go to bed - we chose to use the public bathrooms in the basement - we didn't want anyone to come up our room late at night of our wedding anniversary. used also the public bathrooms in the morning. This was very frustrating. We stayed only one night so our time in the room was limited, would have been so much better to have a working toilet. Also, I found the ventilation noisy enough to be awaken at night. Another irritant was the lady's sauna in the indoor pool area wasn't working.
Stayed 1 night in Aug 2024