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NH Brussels Airport

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Brussels Airport

Minibar, in-room safe, desk, soundproofing
Exterior
Reception
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Restaurant
  • Spa
    Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Explore the area

Map
De Kleetlaan 14, Diegem, Machelen, 1831
  • NATO Headquarters
    3 min drive
  • Cliniques Universitaires Saint-Luc
    5 min drive
  • Berlaymont Building
    8 min drive
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

View all photos for Family Room (3 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Family Room (3 adults + 1 child)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (2 adults + 2 children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 adults + 2 children)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (3AD+1CH)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 3 adults)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (2AD+2CH)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Machelen

With a stay at NH Brussels Airport in Machelen (Diegem), you'll be within a 15-minute drive of NATO Headquarters and European Union Parliament Building. .This eco-certified hotel is 8.5 mi (13.7 km) from La Grand Place and 6.7 mi (10.7 km) from Tour & Taxis.

What's nearby

  • NATO Headquarters - 3 min drive - 2.7 km
  • Cliniques Universitaires Saint-Luc - 5 min drive - 6.5 km
  • Tour & Taxis - 14 min drive - 10.8 km
  • Atomium - 14 min drive - 17.2 km
  • La Grand Place - 16 min drive - 13.8 km

Getting around

  • Diegem Station - 1 min walk
  • Eurocontrol Tram Stop - 2 min drive
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Délifrance - ‬16 min walk
  • ‪Crowne Plaza Restaurant - ‬4 min drive
  • ‪Van der Valk Hotel Bar - ‬7 min walk
  • ‪Park Diegem - ‬10 min walk
  • ‪Holiday Inn Brussels Airport, an IHG Hotel - ‬9 min walk

About this property

NH Brussels Airport

Eco-certified Machelen hotel in Diegem with free airport shuttle
NH Brussels Airport offers 234 accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 234 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Machelen? This hotel has 2723 square feet (253 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
NH Brussels Airport has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Conference space (2723 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel NH Brussels Airport
NH Brussels Airport Hotel
NH Brussels Airport Machelen
NH Brussels Airport Hotel Machelen

NH Brussels Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 541 reviews" "
Rating 8 - Good. 127 out of 541 reviews" "
Rating 6 - Okay. 31 out of 541 reviews" "
Rating 4 - Poor. 18 out of 541 reviews" "
Rating 2 - Terrible. 17 out of 541 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marc

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Jul 2024

10/10 Excellent

rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely.
Stayed 1 night in Aug 2024

6/10 Okay

Swati

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Liked the location and room size!
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated near the brussels airport AND Diegem train station (just across the hotel). Highly recommend if you want a beautiful stay that is just less than 30 minutes train from the center of brussels
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel close to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

keith

Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jude, Clinton

Stayed 1 night in Jul 2024

8/10 Good

Tania, Smithfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good airport hotel. Staff is excellent and helpful. Airport shuttle is a big plus and rail service to downtown Brussels is right across the street Biggest negative is lack of restaurants or shops within walking distance
Stayed 2 nights in Jul 2024

10/10 Excellent

Angie

Stayed 1 night in Jul 2024

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, amenities
Free shuttle to the airport and easy train ride into the city. Great hotel for my short stay in Brussels
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport shuttle service was perfect and location to the train station was perfect. It was exactly what we needed for a morning flight out
Stayed 1 night in Jul 2024

10/10 Excellent

Damarcus

Stayed 1 night in Jul 2024

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located convenient to the Diegam Train station, so it is very to commute to the city from this place. The Hotel provides complimentary shuttle to the airport for both pick up and drop off which is eases the transportation to the hotel. Breakfast is excellent, and hotel is clean and nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura, Orange Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Helpful staff and good food in restaurant. Only thing was staff was suppose to put in wake up call. It never came!!
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I would stay again. We just stayed one night as we had an early flight so barely there 10 hours. It did have nice touches like candies and bottle water in the lobby which was nice. Also the shuttle included was one of the reasons for picking it. They left out pastries for the early morning pickup, which was really helpful. The only complaint is the air con barely worked. There was only one vent at the enterance and it really didn't circulate the room. We managed though and no other complaints with the room.
Stayed 1 night in Jun 2024

6/10 Okay

MICHAEL, Tenafly

Liked: Cleanliness, staff & service
I specifically booked a room with one queen bed and another twin bed however we were given a room with all twin beds. As a result of this, I had to sleep separately from my spouse. We were told that there are no queen beds left in the hotel. However, we came early in the morning and we were told that the rooms were being cleaned and we spent the rest of the day in the city to come back at 8 PM to check into our room. You are either lying to me or you are selling rooms that do not exist. In addition to this, there is no proper lobby area, where the customers can sit and wait. You either have to spend money in the bar or go to the breakfast area.
Stayed 1 night in Jun 2024

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best properties I’ve ever stayed in, anywhere, in my life. The staff were so accommodating, it was remarkable. The breakfast buffet - wow ! The facilities were beautiful, clean, and quiet. The train station for your 15 minute ride into the heart of downtown Brussels, is literally across the street.
Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
This hotel was convenient, train station right across the street, grocery and laundromat within 7 minute walk, free shuttle to airport. Staff were not friendly, with exception of housekeeping staff. Room was comfortable, beds were average though. There is no lobby to relax in if a bigger space is wanted. The restaurant and bar is convenient but very overpriced for so-so food. The add on breakfast is very expensive, it's decent food, but not worth the money.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shuttle service the property offered. Borja at the front desk was very helpful in changing our room per our request. Food was good and we were very happy with our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Tania, Smithfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great. Very helpful. Room is clean and quiet Train station into the city is right across the street
Stayed 1 night in Jun 2024

10/10 Excellent

Nuno Filipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024