The staff are really friendly and helpful, truly top notch. The rooms are simple but fine. Last time my bed was fine but this time got a room with two double beds, and both mattresses were without question the worst I’ve ever encountered in any hotel, or anywhere else for that matter. When you sat on one, you sank almost through. Not because they were soft, mind you - just totally broken springs, like, I’ve really never encountered anyt Like it. Otherwise it’s a perfectly adequate hotel, only other complaint is the breakfast, which is NOT a breakfast, just cheap little muffin things like you might get at a convenience store, individually wrapped and not fresh. So it’s not the Ritz but it’s ok for the money.