8/10 Good
Jaclyn, Laurel
2 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We were there off season (chilly summer days) in the old Alpine building. We chose Liberty for the indoor pool, which was too cold and in poor shape with a musty smell, peeling wall finishings, and rusty hardware. The hot tub was too hot for preschoolers and we did not see any controls to turn it off (safety?). Towels were nice. Room showers were roll-in and water ran out of the shower space. In my daughter’s room, the floor sloped so the water flowed out of the bathroom. The purchased breakfast was a buffet and good. The desk staff was professional, but provided conflicting info in the evening. The morning front desk attendant was pleasant, knowledgeable, and took it upon herself to weeding out the incorrect, outdated paperwork we received at check-in regarding reservations needed for the restaurant. There is very limited choice of delivery food in the area, and the Arby’s order was missing several items and lacking in quality.
Jaclyn
Stayed 1 night in Aug 2024