With a stay at c-hotels Joy, you'll be centrally located in Florence, steps from Historic Centre of Florence and 7 minutes by foot from Piazza di Santa Maria Novella. .This hotel is 0.6 mi (1 km) from Pitti Palace and 0.7 mi (1.1 km) from Cathedral of Santa Maria del Fiore.
What's nearby
Historic Centre of Florence - 1 min walk
Piazza di Santa Maria Novella - 7 min walk
Cathedral of Santa Maria del Fiore - 13 min walk
Ponte Vecchio - 15 min walk
Uffizi Gallery - 18 min walk
Getting around
Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
Florence Santa Maria Novella Station - 3 min walk
Florence Airport, Peretola (FLR) - 24 min drive
Restaurants
Fratelli Cuore - 3 min walk
Deanna SRL - 2 min walk
Trattoria Dall' Oste - 2 min walk
Le Sorelline Wine Bar Caffè - 1 min walk
Caffè Arcobaleno - 2 min walk
About this property
c-hotels Joy
Hotel with a 24-hour front desk, steps from Historic Centre of Florence
C-hotels Joy offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.
This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10 AM: EUR 18 for adults and EUR 18 for children
1 bar
Family friendly
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hardwood flooring in room
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Heating
Bathroom
Bath or shower
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Electric kettle
Minibar
More
Desk
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence
c-hotels Joy Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 641 out of 1003 reviews" "
10 - Excellent
641
Rating 8 - Good. 276 out of 1003 reviews" "
8 - Good
276
Rating 6 - Okay. 48 out of 1003 reviews" "
6 - Okay
48
Rating 4 - Poor. 21 out of 1003 reviews" "
4 - Poor
21
Rating 2 - Terrible. 17 out of 1003 reviews" "
2 - Terrible
17
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
jeffrey
Travelled with partner
22 Sept 2024
Liked: Staff & service
This hotel is outdated and the rooms were not very clean. We checked out early and went to another hotel. The staff was friendly though.
Easy walk from SMN station. Close to many restaurants and an easy walk to the river or central Florence. Fantastic staff at breakfast and also at reception. Clean spacious room with a large window. Only request would be for some English TV channels
We were very unhappy with our stay. Air conditioning was not working in any of the rooms and the staff on hand were incapable of providing proper assistance. We had a horrible night’s rest in the heat. We paid 4 star hotel prices for a 2 star stay.
Great at hotel! Very clean. Don’t do your laundry there they charge so much! There’s a cute laundry place literally right around the corner that was great and a fraction of the price the hotel was charging. We dropped off our laundry in the morning and could pick it up anytime before 5.
Excellent location and hotel. Staff friendly, efficient and helpful! Convenient location next to the train station, tram and buses. Walkable sites. Rooms nice and clean. Breakfast buffet excellent with many options. Just be careful at night around train station. Otherwise highly recommended!
Staff went above and beyond to handle all the requests you had. They all spoke to you every time they saw you. Location was brilliant as you could walk everywhere. Will most definitely stay here again
A really convenient, modern and relaxed vibe to the hotel, a 15/20min walk to the Duomo and beyond to the Uffizi and Ponte Vecchio. Lots to see and do, walks, shopping, eating and drinking and the best gelato at Le Sorbetteria. The Joy hotel was clean accessible to everything you wanted to see as well as being 3 minutes from the train station, they offer you complimentary coffee, water and juices during the day on arrival as well as some sweet treats too. The rooms are modern well kept and bedrooms and beds tidied on a daily basis. Perfect
It was a great hotel. It was clean and well thought out.the only concern is the area outside the hotel, which has many smokers and just people waiting for the bus... but it's not the hotels fault at all. Otherwise, was amazing!
I absolutely loved my stay at C-Hotels Joy. The staffs are very accommodating and ensured our stay was as pleasant as possible. Even tried to help us when we had questions about bus routes going out of Florence. We appreciate everything they’ve done for us during our stay. We liked that it’s conveniently by the train station, walking distance to shopping district, as well as restaurants.
Half block from Florence train station, super convenient! Staff are very friendly and helpful! The breakfast worths a five star rating! It offers a good variety of foods to choose from, and the decor and setting of breakfast lounge comfortable! Room is a bit small, but it is acceptable!
Minna
Stayed 2 nights in Aug 2024
6/10 Okay
Antoinette Erica
Travelled with partner
17 Aug 2024
Liked: Cleanliness, staff & service
Room was decent except the air conditioner doesn’t work that well. That’s to be expected across Europe however, our hotel in Rome, Venice, Amsterdam and Paris had great AC systems. Florence was one of the hotter destinations so not having good AC was hard. The area is in an ok area but you’ll notice not so great characters around as it’s near the train station. It is easy to get to popular destinations such as the duoma. Just be mindful of scammers. You will know who they are in the area.