We used expedia to reserve an accessible room/shower, but when we got there, it was not available, so that was a disappointment. The hotel staff said it sometimes takes hours for expedia reservations to come through so someone must have come in person and taken the one room they had first. We were able to get a room that had grips in the shower, though, so it worked ok. This hotel is geared more for the businessman and not for us. The room was small and the bed took up most of it. The closet is open & the room more of a minimalist, industrial modern vibe...we did not like it but for some it is probably fine. The breakfast was better than most other hotels. They do close right on time, so allow enough time to eat before the deadline.