Property Did Not Match Listing – Amenities Missing
Upon arrival, the assigned parking spot was already occupied, and we had to contact the host to find an alternative. The unit does not resemble the photos shown in the listing and appears old and poorly maintained, which indicates a clear misrepresentation of the property.
Additionally, essential amenities advertised in the listing were not available. There was no hot water during our stay, and no coffee was provided despite being listed as an included amenity. These issues significantly impacted our stay.
We contacted the host to report these problems. While they acknowledged the concerns and promised a complimentary two-night stay as compensation, this was never provided.
Due to the inaccurate listing, missing amenities, and lack of resolution, this property did not meet Expedia’s quality standards, and I would not recommend it.