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Comfort Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Lobby sitting area
Premium bedding, pillow-top beds, desk, blackout curtains
BBQ/picnic area
Reception
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • International Friendship Garden
    3 min drive
  • Fort William Gardens
    4 min drive
  • Thunder Bay Museum
    4 min drive
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Top Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Top Floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Pet Friendly)

Room, 2 Double Beds, Non Smoking (Pet Friendly)

Room, 2 Double Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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for 1 night
includes taxes & fees
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About the area

Thunder Bay

When you stay at Comfort Inn in Thunder Bay, you'll be in the business district, within a 5-minute drive of International Friendship Garden and Redwood Park. .This eco-certified hotel is 2.4 mi (3.8 km) from St. Paul's Anglican Church and 2.4 mi (3.9 km) from Centennial Botanical Conservatory.

What's nearby

  • Fort William Gardens - 4 min drive - 4.0 km
  • Thunder Bay Regional Health Sciences Centre - 5 min drive - 6.2 km
  • Intercity Shopping Centre - 6 min drive - 7.1 km
  • Thunder Bay Community Auditorium - 8 min drive - 8.4 km
  • Lakehead University - 10 min drive - 8.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Little Caesars Pizza - ‬5 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Comfort Inn

Eco-certified hotel with free breakfast and a 24-hour business center
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include a picnic area, gas grills, and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Motorised watercraft

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.00 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 102 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Janis

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beds were comfortable, bathroom was clean. BUT: the room had a strong chemical industrial cleaner smell, like the carpet was soaked with industrial strength cleaner. - presumably to mask some worse smell. Had to open the small window, turned on the bathroom fan, but smell was still there. Also, the breakfast was fine, but the breakfast room was dark, dank and stuffy. I tried to open the big sliding door to let some fresh air in - but one of the staff quickly ran to prevent me from opening it and just told me - "we don't open that". Overall, I would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy. Staff very friendly and helpful. Lots of dining nearby within walking distant. Only problem there was road work being done and the street and make it difficult to get into and out of.
Stayed 1 night in Aug 2024

6/10 Okay

Mayur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Unfriendly staff Terrible welcoming at front desk No elevator or ramp to get to second floor Not going back there
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great and helpful. We arrived early and one room wasn’t ready. They were great and switched us to a room that was, even though we arrived before check in. Unfortunately we found a blood stain on our comforter.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room is clean and confortable
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 5 nights in Jul 2024

8/10 Good

Inge Schroeder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce hotel. Much better and improved from what I was expecting. Recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

rolando

Stayed 1 night in Aug 2024

6/10 Okay

Jean-Luc

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 1 night in Jul 2024

6/10 Okay

Diana

Travelled with partner
When we checked in and they gave us our room , it was still be cleaned and the front desk had no idea that the room was not available
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Staff & service
Nice grassy area outside our sliding door.
Stayed 1 night in Jul 2024

6/10 Okay

Becky

Travelled with partner
We stayed here for one night during our move across the country. We liked the breakfast. We are a fan of the classic bagels, cereal, toast, yogurt, etc. Options, so it was perfect for us. We also had two cats with us and had no problem getting a room with them. We were travelling in a U-Haul and got broken into the night before at a different hotel, so we wanted to park in an area at this hotel with security cameras in case something happened. Unfortunately, we had to park out back, which I understood, but there were no cameras which made us a bit uncomfortable. I’m someone who needs to know and see that things are clean to feel comfortable. The hallway had lots of stains in the carpet which made me feel grossed out. Our room had a smell that was like a cleaner, but it was not a good smell and almost made me feel worse about the cleanliness of the room. My boyfriend, however, is not fussy and felt the hotel was appropriately cleaned, so it certainly depends on your standards. Overall, our stay was good. Aside from my anxiety about how clean it was and the parking, I was satisfied.
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Travelled with partner
Updated rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were particularly welcoming and efficient!
Stayed 3 nights in Jul 2024

8/10 Good

Loretta

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, what we expected
Stayed 2 nights in Jul 2024

8/10 Good

Caroline

Very quiet, comfy bed.
Stayed 3 nights in Jul 2024

4/10 Poor

Robyn

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
There was only 1 staff person at the front who was on the phone for 10 min before speaking with us. The rooms were not very clean. The screen door fell off. The windows looked like they hadn’t been cleaned in months. Not a great experience, especially for what they charged.
Stayed 1 night in Jul 2024

8/10 Good

Mohammd

Liked: Cleanliness, staff & service, property conditions & facilities
Quite staff friendly
Stayed 1 night in Jul 2024