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Alexandra Hotel

3.0 star property

Photo gallery for Alexandra Hotel

Bar (on property)
Superior Twin Room
Reception
Lounge
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Place, Belford Hospital
    ‪3 min walk‬
  • Place, Great Glen Way
    ‪3 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room, Sea View

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior
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  • Free WiFi
  • Breakfast available
  • Bar
4.4 out of 5, Excellent, 910 reviews
The price is NZ$323
includes taxes & fees
28 Dec - 29 Dec
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About the area

Fort William

With a stay at Alexandra Hotel, you'll be centrally located in Fort William, within a 10-minute drive of Ben Nevis and Loch Linnhe. .This hotel is 0.2 mi (0.3 km) from Old Fort of Fort William and 0.3 mi (0.5 km) from Lochaber Geopark Visitor Centre.

What's nearby

  • Belford Hospital - 3 min walk - 0.3 km
  • Great Glen Way - 3 min walk - 0.3 km
  • Old Fort of Fort William - 3 min walk - 0.3 km
  • West Highland Museum - 4 min walk - 0.4 km
  • West Highland Way - 9 min walk - 0.8 km

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬7 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Wildcat - ‬4 min walk
  • ‪Ben Nevis Bar - ‬6 min walk

About this property

Alexandra Hotel

Hotel in Fort William with 2 restaurants and a 24-hour front desk
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at FoodStop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Reviews

Alexandra Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

10/10 Excellent

Ju

Stayed 1 night in Sep 2025

4/10 Poor

Caroline

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel chosen for its proximity to the train station, this was the only plus point. The downstairs smelt of food. We had dinner at the Bistro on one evening, a bottle of unchilled lukewarm wine served in a wine cooler, we had to add ice to the glass. Lacklustre staff who are only interested in the coach parties that provide alot of their business. TV in room not tuned in, receptionist defensive and suggested we swop to another room (unsure if any other tv would work) but advised it wouldnt be a room of the same 'standard' we had paid for. Dining room is filled with circular tables from the coach parties, they were being set up for the evening meal while breakfast was still taking place. It felt like we had stumbled into a conference not a hotel restaurant. The corridors to the rooms are long and there are steps. Room 219 had a revamped bathroom, TV was working after the 2nd day (we stayed for 3 nights). Mattresses on beds were 'tired' and need replacing. Curtain pole would benefit from some polish to help with closing the curtains. Hotel allows luggage to remain at the hotel after checkout (our train journey was at 6pm) but it remains in reception in view of the front door, there is no secure left luggage facility. I am sure there are hotels in Fort William that enjoy having guests to stay and want to make their holiday as enjoyable as they can, sadly The Alexandra isn't one of them.
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Travelled with family
Disliked: Room comfort

Rough night of sleep but location is good.

Check in was fairly quick but little to no information given. Hotel really needs a coat of paint everywhere. Hallway to rooms is dark and walls are scuffed. Hotel room is ok, but again needs paint. The bathroom had a very nice new wall tile and fixtures, but the floor was old. Beds were very hard and uncomfortable and all three of us had terrible sleeps. Pillows were all the same and quite thin. Location is nice but the hotel property, front and back, is very unkept. Close to several good dining options and very walkable street. I don’t think we would book here again, just because of the beds. Expected a bit more for the price charged.
Stayed 1 night in Sep 2025

6/10 Okay

Mubarak

Travelled with group
Liked: Cleanliness, staff & service
Perfect location for climbing Ben Nevis
Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Aug 2025

8/10 Good

Vijaykumar

Travelled with family
Liked: Cleanliness, staff & service

Trip

Great Location next to high street and next to train station good restaurant in house for dinner and breakfast , rooms are clean , average condition but good overall for stay
Stayed 1 night in Aug 2025

10/10 Excellent

LILIA

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were kind and helpful. Rooms were clean & quiet
Stayed 1 night in Jul 2025

8/10 Good

MR G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay. Staff were friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
great stay for a reasonable price, bed very comfortable and good amount of ammenities and shower was hot, really enjoyed staying here :)
Stayed 1 night in Aug 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean enough, but the “superior double” wasn’t superior. The hotel is showing its age and needs a refresh. The walls in our room were very thin and I could hear next door showering in the early hours like they were in our bathroom - we could also hear them on the toilet. We were above the bar, so on the first night we were treated to the noise of the entertainment / karaoke until 10:30pm. As stated the room was clean enough,, it was just dated. The location is very good for the town centre or the train station. Parking was ok but a few large potholes to navigate in the car park and spaces are limited. Staff were all pleasant and helpful. We were £172 per night with no breakfast it’s very expensive for what it is. Would I stay here again? Not by choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy lobby. Torn upholerstery. Reeked of smoke everywhere.
Stayed 1 night in Jul 2025

4/10 Poor

Timothy, Marriottsville

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I want to share this with tourists traveling to Scotland. Most of the hotels in the Highlands is like stepping back in time. The Alexander is no exception. For the price of the room I think they are taking advantage of tourist traveling in the area. So here’s the gist. The front seat person was kind and very friendly. No complaints there. No Air Conditioning in all of the hotel. TV utilized and antenna only handful of channels. Requested king or UK double room. Ended up with twin size beds. I am 6’2 feet hung over the end of bed. Bathroom seemed remodeled however the tub was very chipped. Breakfast came with room. However they ran out of food. All I was able to do at was pourage and white toast. For a hotel that caters to foreign tourist they must update the entire hotel. What might be right for someone living in the UK it is not the same around the rest of the world. Get rid of all twin beds. Add AC and make sure a proper breakfast is provided. This location is at best a youth Hostel.
Stayed 1 night in Jul 2025

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grubby and very tired looking. Rotten windows and bath panel
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaylee

Stayed 1 night in Jul 2025

8/10 Good

Kimberly, Erie

Stayed 2 nights in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
The room size is fine for a solo traveler but the electrical outlet was no where near the bed since its an old fashioned style room. Do not expect modern appliances to be easily accessed from the outlets. Sink is in the main room instead of bathroom. Tub was brand new and looked recently replaced, but nothing around it was updated like panels or plumbing. If you like the historic feel and just need a place to crash, its fine. Very close to lots of restaurants and just across street from train station.
Stayed 1 night in Jul 2025

4/10 Poor

Tashya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are old and in need of major repair and maintenance.
Stayed 1 night in Jul 2025

10/10 Excellent

Fang

Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort

Not impressed

Nice room but rather indifferent welcome. Rather bland breakfast for the high price paid. Basically a coach tour hotel with high prices for indivybookings but you get a coach tour group breakfast. OK place with a nice enough room and convenient for the station but wouldn't return if I could avoid it.
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
What a run down property. The entire place needs renovation. Lifts didn’t work, you can’t open the windows so absolutely no ventilation. The mattress, sheets and carpets were way past their lifecycle. Bath tub didn't drain well… Do yourself a favor and stay elsewhere.
Stayed 1 night in Jun 2025

8/10 Good

Jo-Ana

Travelled with family
Liked: Cleanliness
Easy to find and walkable area and convenient parking. The property seemed a bit run down inside, but it was fine for the one night we stayed.
Stayed 1 night in Jul 2025