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Alexandra Hotel

3.0 star property

Photo gallery for Alexandra Hotel

Bar (on property)
Superior Twin Room
Lounge
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Room service

Explore the area

View map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Place, Belford Hospital
    ‪3 min walk‬
  • Place, Great Glen Way
    ‪3 min walk‬
  • Place, West Highland Way
    ‪9 min walk‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room, Sea View

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Fort William

With a stay at Alexandra Hotel, you'll be centrally located in Fort William, within a 10-minute drive of Ben Nevis and Loch Linnhe. .This hotel is 0.2 mi (0.3 km) from Old Fort of Fort William and 0.3 mi (0.5 km) from Lochaber Geopark Visitor Centre.

What's nearby

  • Belford Hospital - 3 min walk - 0.3 km
  • Great Glen Way - 3 min walk - 0.3 km
  • Old Fort of Fort William - 3 min walk - 0.3 km
  • West Highland Museum - 4 min walk - 0.4 km
  • West Highland Way - 9 min walk - 0.8 km

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬7 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Wildcat - ‬4 min walk
  • ‪The Tavern Restaurant - ‬6 min walk

About this property

Alexandra Hotel

Hotel in Fort William with 2 restaurants and a 24-hour front desk
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at FoodStop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Victor

Stayed 1 night in Sep 2025

2/10 Terrible

Megan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location in Fort William! We were thrilled to found it available but seemed to be too good to be true. The carpet was shredded worn down to the netting in high traffic areas. There were mould spores on the bathroom ceiling, the tub drain needed to be cleared because a short shower left the tub almost completely full. The wifi didn’t reach to our room and when I inquired about another option, reception promptly told me to “turn my phone off and on,” as I’m in my 20s that gave me a little chuckle. The overall room was run down - not just outdated. The bathroom ceiling and walls have cracked. The photos show a quaint older hotel with character, the reality was unclean and rundown. Very disappointed
Stayed 1 night in Sep 2025

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jon and Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a location easy to walk the shopping district. Breakfast buffet was very good!
Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property. Beds not overly comfortable and our shower had some issues, but overall great stay!
Stayed 1 night in Sep 2025

4/10 Poor

sandra

Very small room. Toilet had no extraction fan or window. Shower was dirty in bits. Bits fell of tap in the sink (I put it back together). Had to ask for more toilet paper. At 7am no hot water for a shower. Breakfast wasnt a patch on the twice i had been to this hotel before.
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was in a great location, plenty of shops, bars and eating places nearby. Our room was ment to be a superior double, the outlook was awful looking into other room windows, was a closed courtyard type, if you could call it that, bird droppings and feathers everywhere, not what I was expecting whatsoever from a superior room. Room was small in size, no extractor in bathroom so it was extremely uncomfortable when having a shower, the bed was comfortable and large, duvet just about covered the mattress, pillows were so uncomfortable, hardly any filling in them. Bar staff were friendly, front desk staff were quite sour. The ‘shop’ turned out to be two cabinets at entrance to bar area, which was fine but front desk staff didn’t have access to any of the items as it was the responsibility of someone outwith hotel who only came on a Tuesday apparently, so no use to us as we were there Friday-Monday. Hotel was quiet and reasonably clean so that was good. We will return to Fort William but unfortunately won’t stay at this hotel again sorry.
Our outlook with pigeon droppings and feathers everywhere.
Outlook from our window.
Stayed 3 nights in Sep 2025

8/10 Good

George

Travelled with group
The room was clean although a little dated, Breakfast I could not fault.
Stayed 2 nights in Sep 2025

4/10 Poor

Jessi

Disliked: Cleanliness, property conditions & facilities
Property is dirty and old. Definitely needs renovating. Beds uncomfortable, walls and floors dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service
Hotel was a gem back in the day, it’s pretty dated but that just added to the character. It was directly across from the train station and then next to the shops and restraints on Main Street.
Stayed 1 night in Sep 2025

8/10 Good

Sarah Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Amble

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Stayed 3 nights in Aug 2025

10/10 Excellent

Ju

Stayed 1 night in Sep 2025

4/10 Poor

Caroline

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel chosen for its proximity to the train station, this was the only plus point. The downstairs smelt of food. We had dinner at the Bistro on one evening, a bottle of unchilled lukewarm wine served in a wine cooler, we had to add ice to the glass. Lacklustre staff who are only interested in the coach parties that provide alot of their business. TV in room not tuned in, receptionist defensive and suggested we swop to another room (unsure if any other tv would work) but advised it wouldnt be a room of the same 'standard' we had paid for. Dining room is filled with circular tables from the coach parties, they were being set up for the evening meal while breakfast was still taking place. It felt like we had stumbled into a conference not a hotel restaurant. The corridors to the rooms are long and there are steps. Room 219 had a revamped bathroom, TV was working after the 2nd day (we stayed for 3 nights). Mattresses on beds were 'tired' and need replacing. Curtain pole would benefit from some polish to help with closing the curtains. Hotel allows luggage to remain at the hotel after checkout (our train journey was at 6pm) but it remains in reception in view of the front door, there is no secure left luggage facility. I am sure there are hotels in Fort William that enjoy having guests to stay and want to make their holiday as enjoyable as they can, sadly The Alexandra isn't one of them.
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Travelled with family
Disliked: Room comfort

Rough night of sleep but location is good.

Check in was fairly quick but little to no information given. Hotel really needs a coat of paint everywhere. Hallway to rooms is dark and walls are scuffed. Hotel room is ok, but again needs paint. The bathroom had a very nice new wall tile and fixtures, but the floor was old. Beds were very hard and uncomfortable and all three of us had terrible sleeps. Pillows were all the same and quite thin. Location is nice but the hotel property, front and back, is very unkept. Close to several good dining options and very walkable street. I don’t think we would book here again, just because of the beds. Expected a bit more for the price charged.
Stayed 1 night in Sep 2025

6/10 Okay

Mubarak

Travelled with group
Liked: Cleanliness, staff & service
Perfect location for climbing Ben Nevis
Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Aug 2025

8/10 Good

Vijaykumar

Travelled with family
Liked: Cleanliness, staff & service

Trip

Great Location next to high street and next to train station good restaurant in house for dinner and breakfast , rooms are clean , average condition but good overall for stay
Stayed 1 night in Aug 2025

10/10 Excellent

LILIA

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were kind and helpful. Rooms were clean & quiet
Stayed 1 night in Jul 2025

8/10 Good

MR G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay. Staff were friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
great stay for a reasonable price, bed very comfortable and good amount of ammenities and shower was hot, really enjoyed staying here :)
Stayed 1 night in Aug 2025