With a stay at Alexandra Hotel, you'll be centrally located in Fort William, within a 10-minute drive of Ben Nevis and Loch Linnhe. .This eco-certified hotel is 0.1 mi (0.1 km) from Lochaber Geopark and 0.3 mi (0.5 km) from Lochaber Geopark Visitor Centre.
What's nearby
Great Glen Way - 3 min walk - 0.3 km
West Highland Way - 7 min walk - 0.6 km
Inverlochy Castle - 4 min drive - 2.9 km
Ben Nevis Distillery - 4 min drive - 3.3 km
Ben Nevis - 10 min drive - 11.7 km
Getting around
Fort William Station - 2 min walk
Inverness (INV) - 119 min drive
Restaurants
McDonald's - 6 min walk
The Great Glen - 7 min walk
Ben Nevis Bar - 6 min walk
Black Isle Bar - 8 min walk
Ben Nevis Inn - 4 min drive
About this property
Alexandra Hotel
Eco-certified Fort William hotel in Fort William City Centre with 2 restaurants
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.
Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at FoodStop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.95 for adults and GBP 5.50 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
FoodStop
Things to do
Bike rentals
Family friendly
Free cots/infant beds
Snack bar/deli
Conveniences
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Porter/bellhop
Ski passes
Tour/ticket assistance
Wedding services
Business services
Meeting rooms - 2
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Bed sheets
Free cots/infant beds
Heating (climate-controlled)
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Iron/ironing board (on request)
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William
Alexandra Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a quant but modern hotel. The dining room was nice along with the bar. The staff in both were very accommodating. Very convenient for train station and shopping.
Only a warm shower, decor in room needs improvement. TV didn't work reported but to avail. Breakfast mediocre, at check out nobody interested in how our stay was!!!
The property was probably lovely 50 years ago but was very jaded and in need of modernisation. There were four floors and one very small lift. It could only fit 2 people wirh a suitcase each and was extremely slow. At breakfast I told the member of staff that I required a gluten free breakfast and all he provided was 3 small pieces of toast even though I had paid for a full english! Not impressed. I would not stay again and would not recommend.
Malcolm
Stayed 1 night in Aug 2024
6/10 Okay
Maria
Travelled with family
7 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for two nights and hotel served our needs - close to centre and Ben Nevis. Building and rooms especially tired and in need of a refurb, peeling woodwork and mould in window frames. That said, staff were very friendly and helpful and bistro food was good. Breakfasts were ok.
Maria
Stayed 2 nights in Aug 2024
6/10 Okay
Gary
4 Aug 2024
Gary
Stayed 1 night in Aug 2024
10/10 Excellent
Jason
3 Aug 2024
Jason
Stayed 1 night in Jul 2024
8/10 Good
Geoffrey
2 Aug 2024
The hotel room was very comfortable and nicely modernized. However, the public rooms are now very old-fashioned and need a serious upgrade very soon.
Our trip began a day late due to being hit by Hurricane Beryl. They would not modify the reservation even though this was a natural disaster that was completely out of our control. We booked this property because of the location to the train station. Upon arrival we discovered bed bugs in one of our rooms. They were not able to accommodate us and place us in another room so they moved us to another property outside of town. This was inconvenient for us but the staff was nice enough and gave us taxi vouchers to get back to their hotel so we could walk to the train station that we had booked for the Jacobite and all of the other things to explore in town. This was the main reason for booking the location to begin with as it was central to all of our plans. So in addition to having our trip delayed by no fault of ours the hotel location was changed not by our choice. So we were stuck paying for two nights at the hotel we did not even stay at. They did not reimburse us for any costs as they said this was up to Expedia who we booked through. So if that is the case – bad review of Expedia as well.
This is without doubt the worst place I have ever stayed! The hotel is stuck in a time warp and is in major need of an uplift - however that is not why I’ve scored it so low. I stayed in a room on the first floor and the temperature in the room was nearing 29 degrees, and that was with the radiators off and the windows open. I made reception aware and they brought fans to the room but that did little to lower the temperature. The hotel was full so I could not be offered another room but was offered a refund. This was at 19:50pm and had there of been other hotels with rooms, I’d have left. I ended up having 2 hours sleep due to the heat which completely ruined the stay. The breakfast hall smelt musty and damp and the food was less than average - in fact I’d consider my stay there to be more hostel than I would hotel. Whoever is in charge of this hotel needs to take a good hard look at what’s being offered because it’s sub-standard by a long way. I understand this may be a family run hotel and part of me feels bad for writing this review but I have to be honest. In a hotel, you want a good bed (it wasn’t good) pillows that are not yellow (these were) and to be able to sleep - which I didn’t. I would advise anyone thinking of booking here to not! Even if it means paying more, your money will be much better spent elsewhere.