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Best Western Roanoke Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Roanoke Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Exterior
Standard Room, 1 King Bed, Accessible, Non Smoking
Outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
337 Dorman Rd, Roanoke, TX, 76262
  • Hawaiian Falls Roanoke
    17 min walk
  • DFW Adventure Park
    6 min drive
  • Tanger Outlets Fort Worth
    8 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    17 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Hot tub
Breakfast included
Pet-friendly
4.2 out of 5, Very good, (900)
The price is NZ$180
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Roanoke

With a stay at Best Western Roanoke Inn & Suites in Roanoke, you'll be within a 10-minute drive of Texas Motor Speedway and Hawaiian Falls Roanoke. .This hotel is 11.7 mi (18.9 km) from Gaylord Texan Convention Center and 13.3 mi (21.4 km) from Grapevine Mills Mall.

What's nearby

  • Hawaiian Falls Roanoke - 17 min walk
  • Tanger Outlets Fort Worth - 8 min drive
  • Texas Motor Speedway - 8 min drive
  • Southlake Town Square - 9 min drive
  • Tour 18 Dallas - 14 min drive

Getting around

  • Centreport Station - 22 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬6 min walk
  • ‪Sonic - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Benjamin's Pizza Kitchen & Bar - ‬19 min walk

About this property

Best Western Roanoke Inn & Suites

Hotel in Roanoke with free breakfast and a fitness center
Best Western Roanoke Inn & Suites offers 58 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 58 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Roanoke
Best Western Roanoke Inn
Roanoke Best Western
Holiday Inn Express Roanoke Rapids Hotel Roanoke Rapids
Roanoke Rapids Holiday Inn
Best Roanoke & Suites Roanoke
Best Western Roanoke Inn & Suites Hotel
Best Western Roanoke Inn & Suites Roanoke
Best Western Roanoke Inn & Suites Hotel Roanoke

Best Western Roanoke Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 762 reviews" "
Rating 8 - Good. 244 out of 762 reviews" "
Rating 6 - Okay. 95 out of 762 reviews" "
Rating 4 - Poor. 45 out of 762 reviews" "
Rating 2 - Terrible. 43 out of 762 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stop on the way home from Vacation.
Stayed 1 night in Jul 2024

6/10 Okay

Zakia

Disliked: Property conditions & facilities
The breakfast was not good at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brandy

Liked: Staff & service
It was a decent hotel with a decent breakfast. We stayed one night on our way to Colorado and it was sufficient for what we needed.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

6/10 Okay

Ezri

Stayed 2 nights in Jul 2024

2/10 Terrible

Candace, Kelso

Travelled with partner
Disliked: Cleanliness, staff & service
Dead bugs in bathroom, shower valve couldn’t be turned off so water spray all over the floor, pool closed. Had to ring bell multiple times to talk to front desk. Not impressed at all with this hotel for a best western. Extremely disappointing.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
For starters we drove 1000 miles to get to our destination and as soon as we get to our room, the tv doesn’t work so we call the front desk. Their solution, because it was 6:30-7:00 pm, was to wait until the next day to get a technician. No offer to move us into a different room until I spoke up and questioned this. We get to the new room and our bed had a huge yellow stain on the foot of the bed, big bugs on the floor, only 1of the 2 light fixtures in the bathroom were working simply due to a burnt lightbulb, mold on the underneath side, of the plating in the bathtub , just under the handle that turns the water on, went to the pool area and the only two lounge chairs they offered were broken and old, the landscaping around the pool was a joke. They had a landscaper doing some trimming around said pool area and the shrubs were so overgrown on the inside of the pool area because they only worried about how it all looked from the outside, not what the paying guests actually get, it was obvious there was no cleaning up of sticks and debris along the fence line, inside the pool area as it had been building up for quite some time. The air conditioner sucked because you literally had to crank it down to 60 degrees to even remotely be comfortable. Probably one of the worst hotel stays I’ve had in many, many years sadly. Should have just spent a little extra money for the better rooms. Guess we’ll know better next time and to warn our friends and family so they don’t mess up too!!
Stayed 5 nights in Jul 2024

4/10 Poor

Dean

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never EVER again
Worn out property and extremely unprofessional staff. VERY INTIMIDATING environment for a lone traveling female.
Stayed 2 nights in Jun 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

adair

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this place, except the breakfast was nothing exceptional. So easy access to major highway, yet far enough away so as not to hear the traffic, I would definitely stay here again if ever back in this neck of the woods. The young man that checked me in was friendly and helpful.
Stayed 2 nights in Jun 2024

4/10 Poor

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon entrance to our room there was a live cockroach in the toilet
Stayed 5 nights in Jun 2024

8/10 Good

Mattew

Stayed 1 night in Jun 2024

2/10 Terrible

Amanda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived, the man at the front desk was very rude to me. I asked what time the pool close and he said 8 o’clock and he said if I want to use the pool, he hast to open it for me. The pool had closed signs on it. The pool was disgusting when me and my children went to swim all the chairs were broken, there was containers of disgusting water sitting on both sides of the pool we went to our room. Our room was Mediocre. The fire alarm was hanging from the ceiling the Internet was not working and at two in the morning me and my children woke up from being bitten up. I turn my light on in my room, and there was a bug on my pillow. I took a picture of it and I went down to, the front desk the lady that was working the night shift was probably the only good thing about this whole experience. I showed her the picture and she immediately moved me and my kids to another room the next morning we recovered we try to shower and there was more bugs in the shower in the room I went downstairs to check out and talk to the people that were at the front desk. It was two men were both very extremely rude to me to hear what I had to say. I showed them the pictures of the bugs and they called me a liar and said that they don’t get complaints like that. They were dismissive of me I asked for the supervisors number and they would not give it to me. I asked if they could call their supervisor and they refused and they said that they don’t do refunds and they don’t care. Horrible

4/10 Poor

Tim

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Location was great. Felt safe, but the condition of the building was poor and smelled old.
Stayed 1 night in Jun 2024

2/10 Terrible

Hayde

Disliked: Cleanliness, staff & service, property conditions & facilities
First, the check in person told us the pool was closed at check in. When I tried to explain it was the reason why I booked here and that I would cancel if it was closed, he told me he could opened for us. So the whole pool closed sign was a lie. The whole place is renovated...sure but you can really tell by the odd and old things left behind and that are very visible. The whole place needs a really good clean and needs to be kept up too. My room was ok....until I took a shower. Both towels were visible used and dirty. Make up was smeared and hair was on them. Literally used from last people, picked up, folded and put as clean to be used. The shower curtain has mold and bathtub has a ring of green mold around. Leaking faucet. And I could add more and more. Please stay away. Put your money else where. This place isnt even cheap to begin with. Will not stay here ever again.
Stayed 1 night in Jun 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Starla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Adriana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was dirty and very outdated. The bedding was old and minimal.
Stayed 1 night in May 2024

8/10 Good

Samantha

Stayed 5 nights in May 2024