It was okay. When I asked the desk if they spoke English as my German is not expansive, they said yes. I then asked if they had a shuttle to the airport and she asked me to speak English. We also had questions that they weren’t able to understand or answer regardless of using google translate or not. While being called an airport hotel, it is over two miles walking distance and the busses are very difficult to map/some don’t run on certain days etc. we were given directions to walk a path through to the airport to catch a bus by the desk, and ended up having to walk a mile and a half following train tracks and our own sense of direction before finding a bus stop that barely brought us to the edge of the airport. It was nice for the few days if you’re looking to stay in Walldorf. If you’re looking for an airport hotel, this is not the one.
PS We accidentally left headphones in the room, knew exactly where they were. Called on our walk to the airport and the phone number didn’t even go to the front desk. We were given another number and called but that did not work either. When we finally got in contact with the desk, they proceeded to tell us our room was very dirty (no way possible, we were two adults who cleaned up after themselves) and said they could not find them. They said they’d send an email when found and then never contacted us again. Very poor service.