Located in Kelsterbach, Hey Lou Hotel Frankfurt Airport is connected to the airport, within a 15-minute drive of The Squaire and Deutsche Bank Park. .This hotel is 12.7 mi (20.5 km) from Financial District and 13 mi (20.9 km) from Jahrhunderthalle.
What's nearby
The Squaire - 8 min drive - 9.8 km
Gateway Gardens - 10 min drive - 14.6 km
Deutsche Bank Park - 13 min drive - 18.5 km
Jahrhunderthalle - 14 min drive - 21.0 km
Frankfurt Trade Fair - 16 min drive - 23.4 km
Getting around
Kelsterbach S-Bahn - 6 min drive
Frankfurt am Main Flughafen Regional Station - 8 min drive
Frankfurt Airport (FRA) - 9 min drive
Restaurants
Congresium Conference&Event Center - 8 min walk
Uferbar - 18 min drive
WasserCraftWerk - 1 min walk
NH Frankfurt Airport West - 5 min drive
Schützenhaus - 5 min drive
About this property
Hey Lou Hotel Frankfurt Airport
Pet-friendly hotel with free airport shuttle connected to the airport in Kelsterbach
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 234 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features gift shops/newsstands, wedding services, and a banquet hall.
At Hey Lou Hotel Frankfurt Airport, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Kelsterbach? This hotel has 1421 square feet (132 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Craft-Beer-Brewery - Overlooking the garden, this brewpub specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Brauhaus - Onsite theme restaurant. Open select days.
Wheelchair-accessible parking and van parking available
Free return airport shuttle from 6:00 AM to 10:30 PM
Airport shuttle at scheduled times, on request
Food and drink
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 22.95 per person
1 restaurant
1 bar
Restaurants on site
Craft-Beer-Brewery
Brauhaus
Things to do
Bike tour information
Bike cleaning
Bike parking
Bike repair services
Bike storage
Hiking/biking trails
Family friendly
Children's games
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Wedding services
Business services
24-hour business centre
Computer station
Conference space (1421 square feet)
Meeting rooms - 4
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 3.21 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 22.95 per person
Self parking fee: EUR 15.00 per day
Pet fee: EUR 19.95 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West
Hey Lou Hotel Frankfurt Airport Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 300 out of 699 reviews" "
10 - Excellent
300
Rating 8 - Good. 246 out of 699 reviews" "
8 - Good
246
Rating 6 - Okay. 90 out of 699 reviews" "
6 - Okay
90
Rating 4 - Poor. 40 out of 699 reviews" "
4 - Poor
40
Rating 2 - Terrible. 23 out of 699 reviews" "
2 - Terrible
23
9.0/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Christie
Travelled with family
21 Jul 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Great place to relax and rest the night before a big flight at the airport.
Shannon
Stayed 1 night in Jul 2024
8/10 Good
Stefanie
13 Jul 2024
Liked: Cleanliness, staff & service
Clean, modern hotel that lent itself for a comfortable stay.
Stefanie
Stayed 1 night in Jul 2024
8/10 Good
Ute
12 Jul 2024
Liked: Cleanliness, staff & service
Clean and quiet rooms. This hotel is perfect if you need to kill a few hours between flights. There’s a free shuttle bus from the airport to the hotel that isn’t easy to find.
Ute
Stayed 1 night in Jun 2024
4/10 Poor
Victoria
10 Jul 2024
Disliked: Staff & service, amenities
Had to wait for a front desk person to show up and then he handed me a very dirty taet to enter my address and passport information. I had already given him my passport.
TV in room did not work.
Victoria
Stayed 1 night in Jul 2024
8/10 Good
Jeffrey, Twin Peaks
10 Jul 2024
Would be nice if the air conditioning would cool down the room.
Stayed for one night because I needed a place near Frankfurt airport. Arrived late and had a beer and their bar which is great with their brewery, had a great breakfast, and went to the airport (10 mins drive). Everyone was very kind.
I left a bag with my passport and wallet on the shuttle bus and the driver stayed at the airport so I could retrieve it 20 minutes later. Super service and saved my day.
I didn’t like the fact that your restaurant was not open. We had no way of getting dinner. Ended up getting an Uber to take us somewhere to eat & that cost us $70.00. That was very disappointing after it was advertised that there was a restaurant.
Property, hotel, room was clean and nice. However its an industrial type area so not much to do as far dining, shopping, ect. Had to walk 30 min to get to a grocery store.
We stayed here for easy access to our flight on the next day. Check in was ok - staff not overly friendly, but ok. Nice restaurant, buffet and beer garden; so we didn't have to worry about finding for dinner or breakfast. Room was warm - weather was uncommonly warm and the A/C in the room did not cool very well. But we opened the window for air flow and it was doable. Was surprised at the quality of the hotel for the price.
The hotel was very convenient to the airport using their free shuttle. Gas station around the corner to fill up your rental car. Room was clean, modern and quiet. Did not go to the restaurant but looked like they have their own brewery. Reasonable rates make this a solid option near the airport.
It will the last time I stay with you!!!!!!
The hotel is located in an industrial area, we got to the room and we didn’t had “ pillows on our bed .
Overall not recommend to stay there.
shuttle service was convenient, both for my arrival and departure time.
Nice breakfast buffet, although I didn't know it was included in the price of the room and only had time to get a coffee and a croissant.