4/10 Poor
Roman
Travelled with family
3 Sept 2024
Disliked: Property conditions & facilities
At first glace, this property is nice but when you look deeper into the hotel you see some some major flaws... For example, our (family of 4) first room looked fine until we went to sleep. We were woken up from screams by our eldest daughter. This was caused by bugs crawling on her skin. Not 1 bug, not 2, and not even 3, if you add that by 10, you would get 13 bugs crawling all over the bed. This was UNEXCEPTABLE. I wish I can insert pictures on here to show everyone. I ran down to the front desk to get some answers. All they did was gave us another room and rushed us way. Anyways, the hotel is average than that. The food at the buffet was cold but I do recommend the Mexican restaurant if you can get a reservation.
Roman
Stayed 5 nights in Aug 2024