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The Ritz-Carlton, St. Thomas

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, St. Thomas

Exterior
Presidential Suite, 1 Bedroom, Non Smoking, Balcony
Exterior
Lobby lounge
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Secret Harbour Beach
    1 min walk
  • Cowpet Bay
    5 min walk
  • Turquoise Beach
    3 min drive
  • St. Thomas (STT-Cyril E. King)
    33 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Club Level)

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom (Club Level)

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Presidential Room, 3 Bedrooms, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

Floor plan

Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 Double Bed, Balcony, Ocean View

  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Club Executive)

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior

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Spa
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1031)
The price is NZ$1,060
for 1 night
includes taxes & fees
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About the area

St. Thomas

When you stay at The Ritz-Carlton, St. Thomas in St. Thomas, you'll be on the beach, a 3-minute drive from Secret Harbour Beach and 10 minutes from Sapphire Beach. .This beach resort is 5.9 mi (9.5 km) from Virgin Islands National Park and 8.3 mi (13.4 km) from Magens Bay Beach.
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Secret Harbour Beach - 1 min walk - 0.0 km
  • Cowpet Bay - 5 min walk - 0.4 km
  • Secret Harbor - 3 min drive - 1.9 km
  • Lindquist Beach - 9 min drive - 4.4 km
  • Sapphire Beach - 10 min drive - 3.9 km

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

Luxury resort on the beach, with 2 outdoor swimming pools
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Stay in one of 180 guestrooms featuring LCD televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. This Mediterranean resort also features concierge services and wedding services.
Grab a bite at Alloro, one of the resort's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This resort has 4 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Alloro - This restaurant serves dinner only. Reservations are required.
Coconut Grove - Overlooking the ocean and pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sails - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Open daily.
Room service is available.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: USD 15-45 for adults and USD 10-27 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Alloro
  • Coconut Grove
  • Sails

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 18 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults, and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 195 out of 338 reviews" "
Rating 8 - Good. 58 out of 338 reviews" "
Rating 6 - Okay. 39 out of 338 reviews" "
Rating 4 - Poor. 24 out of 338 reviews" "
Rating 2 - Terrible. 22 out of 338 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 5 nights in Jul 2024

8/10 Good

Lawrence

Travelled with partner
Nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

martin

Stayed 5 nights in Jul 2024

8/10 Good

Chee Chee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
When I paid an extra $300 daily resort fees I was not expecting to be exposed to the outside terrain. It was giving motel six vibes. The room it self was ok but I don’t do well with bugs and other wild life creators. If you are like me try to contact the hotel before booking to ensure you get a hotel room and not a motel room. Thank goodness for the golf cart transportation. Saved us from snakes and other wild life.
Stayed 5 nights in Jul 2024

10/10 Excellent

curtis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 4 nights in May 2024

10/10 Excellent

Aurelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical garden, clean property.
Stayed 7 nights in Jun 2024

4/10 Poor

Rony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was extremely rude. Water kept shutting off in our room. restaurant food was terrible. The ice pop we had at the beach was delicious. the room was nice and clean. We ended up leaving and staying at an AirBNB by the beach. the place is SUPER overpriced for what you get. 2 star hotel at most. save your money! DO NOT BOOK THIS HOTEL!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities, property conditions & facilities
Outstanding service!
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
D
Stayed 5 nights in Jun 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was AMAZING!!! We’ll definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

robert L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

gerald p ferguson

Stayed 1 night in May 2024

8/10 Good

Jesse

Liked: Staff & service, property conditions & facilities
Dirty linens but the staff and the amenities were great
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The property is gorgeous. Everyone was so kind and helpful. Will definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
The staff is absolutely amazing! The rooms, grounds, pool & beach area are immaculate. We can’t wait for a return visit!
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Stayed 2 nights in May 2024

6/10 Okay

Maricela, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in May 2024

8/10 Good

John, Highland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more dining options on property. Staff was friendly but not quite the caliber one would expect from Ritz-Carlton. That said, I would definitely book a return trip and recommend this location to friends and family.
Stayed 7 nights in May 2024

2/10 Terrible

Lenyra

Stayed 4 nights in May 2024