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Hampton Inn Helen

2.5 star property

Photo gallery for Hampton Inn Helen

Spa
Exterior
Free daily buffet breakfast
Property amenity
Oversized King Room with Whirlpool and Fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
147 Unicoi Street, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪3 min walk‬
  • Helen Festhalle
    ‪10 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Handicapped Accessible with Roll-In Shower

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Roll-In Shower

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Handicapped Accessible with Access. Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Access. Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room | Living area

Two Queen Studio Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study Riverview

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Standard Room

Two Queen Standard Room

Two Queen Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Standard Room Riverview

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King two room Suite

King two room Suite

King two room Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oversized King Room with Whirlpool and Fireplace

Desk, iron/ironing board, free cots/infant beds, free WiFi

Oversized King Room with Whirlpool and Fireplace

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1183)
The price is NZ$303
for 1 room
includes taxes & fees
12 Apr - 13 Apr
SureStay Hotel by Best Western Helen Downtown

About the area

Helen

When you a stay at Hampton Inn Helen in Helen, you'll be in a shopping district, within a 5-minute walk of Chattahoochee River and Charlemagne's Kingdom. .This hotel is 0.2 mi (0.3 km) from Unicoi Hill Park and 0.3 mi (0.4 km) from Helen Arts & Heritage Center.

What's nearby

  • Charlemagne's Kingdom - 3 min walk - 0.3 km
  • Helen Arts & Heritage Center - 5 min walk - 0.5 km
  • Helen Festhalle - 10 min walk - 0.9 km
  • Alpine Helen/White County Convention and Visitors Bureau - 19 min walk - 1.6 km
  • Helen Tubing & Helen Water Park - 3 min drive - 2.2 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 113 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬14 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬7 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 - ‬20 min walk

About this property

Hampton Inn Helen

Riverfront hotel with free breakfast and a fitness center
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1078 reviews
Rating 8 - Good. 274 out of 1078 reviews
Rating 6 - Okay. 95 out of 1078 reviews
Rating 4 - Poor. 40 out of 1078 reviews
Rating 2 - Terrible. 28 out of 1078 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Stayed 1 night in Nov 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service
was not what i expected staying at a Hampton. it definitely needed updating.
Stayed 1 night in Dec 2024

6/10 Okay

Cathie

Stayed 3 nights in Dec 2024

10/10 Excellent

Luna’s

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly set behind the hustle and bustle, yet close enough to it when you want to walk to it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley, Fort Pierce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the middle of Helen. Walking distance for everything there. Beautiful scenery and great midpoint to surrounding attractions like Ruby Falls,etc.
Stayed 4 nights in Dec 2024

2/10 Terrible

Oraldo

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible dirty hotel, neglected, ugly, noise all the time during the night and day
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas stay in Helen, GA
Wonderful stay in a beautiful town for Christmas! The hotel was very conveniently located in the downtown area, making everything within walking distance. The hotel was clean, warm and the staff friendly. Breakfast daily was a big bonus, even on Christmas day! Highly recommended if you ever travel to Helen GA!
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disappointed
Disappointed in the quality of the hotel for what we paid. Condition was poor and needs upkeep. Stains on the carpet. Furniture chipped. Blood stain on the pillow. Microwave missing dial and dirty. We couldn’t get the heat to work unless we turned the fan to the on position.
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Travelled with family
Liked: Room comfort
Good Stay in Helen at the Hampton
We had a nice trip to Helen and a very nice time. The Hampton staff was very friendly and helpful. My room was a King size bed room. It was overly large and very comfortable. The room was overheated at first, but I turned on the AC and opened the patio door and the room was comfortable after that. I loved the patio/balcony overlooking the river. Great view! The carpeting was a bit dirty and could have used either cleaning or replacing. The breakfast each morning was good and tasty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

April

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 3 nights in Nov 2024

6/10 Okay

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the elevator being broke it was a great stay
Stayed 3 nights in Nov 2024

8/10 Good

Jade

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs to be updated. Looked like mold in the bathroom
Stayed 1 night in Nov 2024

6/10 Okay

Micky S

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
walkable to the shopping and downtown. clerks were very efficient and pleasant and we are happy with their service. The ONLY elevator was out, meaning carry your bags up 2 flights of stairs. The cleanliness was suspect. There is mold on the ceiling. If the room was inspected prior to our check in these last 2 things would / should have been taken care of or the room should NOT have been used until repaired.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Nov 2024

6/10 Okay

Diane

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Perfect location. It was clean but needs to be renovated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Guy

Stayed 3 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Well used condition!
Getting old and used, needs a remodel which should include a good cleaning. Close to downtown, but years of use is showing badly! Does not meet the Hampton’s quality!
Stayed 1 night in Nov 2024

8/10 Good

Donna

Travelled with group
Our room was on the creek, the check-in was very fast and easy, the room was very nice and it is close to everything in Helen Georgia. We would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Travelled with partner
Room could use some air freshener. Toilet kept getting stuck when flushed. Light out in entryway of room. Coffee pot water reservoir dirty. Machine needs to be replaced. Carpet dirty and damp.
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended, clean and within walking distance of downtown Helen
Stayed 1 night in Nov 2024

2/10 Terrible

Kellie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT LET THE FACT THAT THIS A HILTON PROPERTY FOOL YOU!!!! Our horrible experience with this hotel began at check-in. The girl behind the counter never made eye contact nor spoke to us except to ask for vehicle information. The hotel is filthy and so outdated. It truly needs a complete gutting and remodel. Our room was not cleaned from past guests...hair on the linens, take-out container in the garbage can and black lint on the floor. The shower and ceiling are covered in mold and the air vent is coated in hair/dust. Spots all over the mirror. ABSOLUTE WORST HOTEL I'VE EVER STAYED IN!!! ***The option to add photos does not work, hmmmmmm wonder why*** I will be posting on all social media outlets and contacting Hilton Worldwide!!
Stayed 2 nights in Nov 2024