Dont know where start. Couldnt get into the room. Latch was broken. Clearly have been before because door jam was also busted. Floor had not been mopped for some time. Toilet was running. Shower was on and one could not stop the water from coming out of the faucet, it was not just a leak. I packet of coffee for 2 people for 2 days. No 2nd day service - no fresh towels, no soap, no shampoo. Breakfast was a joke, opened at 7:00. No service after 9.Holes in the walls. Sheetrock busted in bathroom, 6 inch hole. No ice machine, apparently was broke for some time. Staff was not aware. Worst accommodation we have ever had.