I booked 4 rooms at The Central Hotel in Sopot for myself and 3 friends in July, ladies,60+. I chose the hotel for position at the top of the main street.The "hotel" is a hostel,but had private bathrooms,kettle and balconies so I thought it would be ok. Emails were answered promptly, pleasantly and politely so we were looking forward to our stay. On arrival, we were checked in by a young girl who arranged for a young man to carry my VERY heavy suitcase upstairs. (There is no lift but we knew that.) First impressions were that the rooms were tired but serviceable. From then on, it was all downhill. I had room 103. the balcony looked lovely but was advertised as on the street side NOT the railwayside. The tracks were about 10 metres from the side.Noise was extreme with trains running every half an hour for 24 hours. As the weather was very hot, it was impossible to sleep with the window closed - I tried! To make matters worse, huge groups of young people congregated outside,shouting and drinking throughout the night. The fridge didn't work. Other rooms were worse especially 201 which had no wardrobe or drawers, a shower which randomly spurted hot and cold, a dirty chest for clothes,a balcony door which didn't shut.107/200 were very small with scant curtains.2 nights of noise sent 3 of us to another hotel but,despite Expedia's best efforts, the hotel would not refund the 2 nights left although the rooms were re-let. Rooms were not cleaned nor bins emptied for 4 days.