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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Exterior
Outdoor spa tub
Standard Room, 2 Double Beds, Non Smoking, Refrigerator
Lobby
Suite, 2 Double Beds, Non Smoking, Kitchen | Bathroom

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Rossland Museum
    3 min walk
  • Nickleplate Park
    10 min walk
  • Rossland Art Gallery
    16 min walk
  • Castlegar, BC (YCG)
    33 min drive

Room options

Standard House, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen

Suite, 2 Double Beds, Non Smoking, Kitchen

Suite, 2 Double Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Prestige Mountain Resort Rossland

Hot tub
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (371)
The price is NZ$379
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Prestige Mountain Resort Rossland

About the area

Rossland

With a stay at SureStay Hotel by Best Western Rossland Red Mountain in Rossland, you'll be within a 5-minute drive of Red Mountain Resort and Rossland Museum. .This hotel is 0.9 mi (1.4 km) from Rossland Art Gallery and 1 mi (1.7 km) from Rossland City Hall.

What's nearby

  • Powder Paws Dogsledding - 3 min drive
  • Big Red Cats - 4 min drive
  • Red Mountain Resort - 5 min drive
  • Silverlode Chair - 5 min drive
  • Trail Memorial Centre - 10 min drive

Getting around

  • Spokane International Airport (GEG) - 171 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Alpine Grind - ‬19 min walk
  • ‪A&W Restaurant - ‬10 min drive
  • ‪The Flying Steamshovel - ‬15 min walk
  • ‪Double Happiness Restaurant - ‬10 min drive

About this property

SureStay Hotel by Best Western Rossland Red Mountain

Hotel in Rossland with a 24-hour front desk and a spa tub
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a spa tub, or other amenities including complimentary wireless internet access and an arcade/game room. This hotel also features ski storage and a banquet hall.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby

Things to do

  • Arcade/games room
  • A hot tub

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Ski passes
  • Ski storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 5.0 per night

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 122 out of 270 reviews" "
Rating 8 - Good. 102 out of 270 reviews" "
Rating 6 - Okay. 29 out of 270 reviews" "
Rating 4 - Poor. 8 out of 270 reviews" "
Rating 2 - Terrible. 9 out of 270 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the very clean room! Beds were comfortable and site was quiet. Lots of parking easy access. Would recommend to anyone. Thanks for the great stay!
Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Travelled with partner
Staff was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, beds comfortable, everything we needed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Evening clerk checking us in was very helpful and professional. Gave us dining recommendations and was courteous and friendly.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favorite motels on a six day biking trip. The room was so bright, white, modern and beautiful! It’s rare to have a motel room with good lighting. The front desk staff was so friendly and helpful. We locked our bikes in their shed. We enjoyed the free breakfast. The location is right at the entrance to town, which was convenient when you’re on a bike. I enjoyed walking across the street in the morning to explore the mining museum. The shops and restaurants are about a mile away, so that part isn’t as walkable or convenient. But we also had a car.
Stayed 1 night in Sep 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rossland has lots of trails for outdoor adventure.
The beds were comfortable and the room was very quiet. We had a nice view of the mountains and had a room on the ground floor which was convenient for our lab retrievers travelling with us. It was unfortunate that the hot tub was not working during our stay. The location was very convenient for all of our outdoor activities in the area. We stayed 9 nights and can't wait to return for a winter vacation in December.
Stayed 9 nights in Aug 2024

2/10 Terrible

Rebecca

Travelled with partner
Liked: Cleanliness
I booked 4 months before the trip and made sure it was for a king-size bed and when we arrived it was too small beds. We travel with cargo that needs to be stored in the room as it's very expensive and the king-size bed was very important so there would be room to store the cargo in the room. The hotel not providing what I had booked and paid for made for a very uncomfortable squished stay and an unhappy customer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The door did not latch to completely close and could only use the chain to keep it shut. Other than that, great as usual.
Stayed 1 night in Aug 2024

8/10 Good

Mollie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay in the winter to ski.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was both clean and comfortable. We were only passing through and staying the night so that was our main concern.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfy beds
Stayed 1 night in Jul 2024

10/10 Excellent

kevin&tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated but clean and comfortable. Staff was friendly and helpful. Continental breakfast was basic but still good, It had cereal, fruit, yogurts and toast. You are a little out of town but it has a great walking trail next to the hotel.The museum is directly across the street from the hotel and was great to go tour. We have stayed here as a group renting multiple rooms for the last three years and will continue to book here. They have a couple bbq’s you can use but could use a picnic table beside them to make the bbq experience complete. If you are looking for a great priced hotel and a comfortable sleep, this place is worth trying.
Stayed 2 nights in Aug 2024

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very little traffic noise. liked that it was on the edge of city.
Stayed 3 nights in Aug 2024

6/10 Okay

Raymond

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was polite and helpful. The outside area was dirty, with trash around all three days we were there.
Stayed 3 nights in Aug 2024

6/10 Okay

Tara, Leduc

Travelled with partner
Disliked: Amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary-Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean.
Stayed 1 night in Jul 2024

2/10 Terrible

Jason, Black Creek

Stayed 1 night in Jul 2024

10/10 Excellent

Shelley

Liked: Staff & service
Disliked: Cleanliness
The room was not as clean as I like. I washed everything down and used my own blankets and quilts. The room smelled but I think it was the carpet. There was other people’s hair on the toilet and sink and the counter and the microwave and fridge were dusty. Walls had dirt on them, like hand prints and old food. I washed all that down too. I washed out the fridge as well. Once I cleaned it, I felt better and it the smell improved a bit. I did not complain, I just did my own clean. The staff were pretty decent and friendly. They had a free breakfast every day which had toast, cereals, yogurt, coffee, juice, instant oatmeal and muffins. The hot tub was nice. I would stay again but I would again bring my own blankets. You could see that they did do some upgrades.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. Would stay again!
Stayed 2 nights in Jul 2024