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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5 star property

Photo gallery for Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

View from property
Spa
Lobby sitting area
Outdoor pool
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking included

Explore the area

Map
53 Persiaran Gurney, George Town, Penang, 10250
  • Gurney Drive
    ‪1 min walk‬
  • Gurney Plaza
    ‪16 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior City View Room (Twin Bed)

View from room

Superior City View Room (Twin Bed)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior City View Room (King Bed)

Room amenity

Superior City View Room (King Bed)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (King Bed)

Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Sea View Room (King Bed)

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Room (Twin Bed)

View from room

Deluxe Sea View Room (Twin Bed)

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is NZ$122
for 1 room
includes taxes & fees
8 May - 9 May
JEN Penang Georgetown by Shangri-La

About the area

George Town

Located in George Town (Downtown George Town), Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL is steps from Gurney Drive and a 2-minute drive from Gurney Plaza. .This luxury hotel is 2.1 mi (3.4 km) from KOMTAR and 5.2 mi (8.3 km) from Penang Hill.

What's nearby

  • Gurney Drive - 1 min walk - 0.1 km
  • Gleneagles Penang Medical Centre - 8 min walk - 0.7 km
  • Pulau Tikus Market - 10 min walk - 0.9 km
  • Gurney Plaza - 16 min walk - 1.4 km
  • KOMTAR - 4 min drive - 3.4 km

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 19 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬4 min walk
  • ‪Song River Coffee Shop - ‬4 min walk
  • ‪Corner Club - ‬5 min walk
  • ‪Hachiban Izakaya 八番 - ‬3 min walk
  • ‪Yeye Hunan Restaurant - ‬4 min walk

About this property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Luxury hotel with 4 restaurants and a full-service spa
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers 368 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wired and wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 368 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 50.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 75 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Evergreen Laurel
Evergreen Laurel Hotel
Evergreen Laurel Hotel Penang
Evergreen Laurel Penang
Evergreen Penang
Laurel Evergreen
Laurel Evergreen Penang
Penang Evergreen
Penang Evergreen Laurel
Evergreen Laurel Georgetown
Evergreen Laurel Hotel Penang/George Town
Hotel Evergreen Laurel
Evergreen Laurel Penang Hotel
Evergreen Laurel Penang Hotel George Town
Evergreen Laurel Penang George Town
Evergreen Laurel Penang
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel
Gurney Bay Hotel, A PARKROYAL Partner Hotel George Town
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel George Town

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 439 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Poh Leng

Stayed 3 nights in Jan 2025

8/10 Good

Chi Bun

Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellently run hotel which continues to maintain its high service levels.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arwi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jihong

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Cornelia

Travelled with family
Liked: Cleanliness, staff & service
A very comfortable bed in an otherwise slightly dated decor in the rooms. Breakfast buffet whilst a wide variety was offered, was lacking in quality and taste. For a supposedly 4-5 star hotel, it couldn't offer better quality of tea bags? Don't get me started on those rickety dining chairs and tables on both mornings at breakfast........
Stayed 2 nights in Dec 2024

6/10 Okay

lam soon

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Kye Ciin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

David

Disliked: Property conditions & facilities

Further charged after checkout

Dear Gurney Bay Hotel Had a great checkin but was not impressed with my checkout. Paid my bill on checkin. On checkout, was told bill was fully settled. Then later I get a notification from my bank that you have deducted a further RM 225.44 from my credit card. You did not have the courtesy to explain this or to apologise for any error you have made. Unlikely to stay with you again if this is how you treat customers.
Stayed 4 nights in Dec 2024

10/10 Excellent

WANAWD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying

Definitely repeatable!
Stayed 1 night in Dec 2024

10/10 Excellent

Fengqing

Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed, San Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is very good. Clean rooms but Internet needs improvement.
Stayed 4 nights in Dec 2024

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the Internet connection was extremely poor
Stayed 1 night in Dec 2024

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable place
Stayed 1 night in Dec 2024

6/10 Okay

Apiwat

Travelled with family
Located in a prime location of Gurney Drive area. About 20-minute walk to Gurney Paragon and Gurney Plaza shopping malls. Also many restaurants around the hotel. The room is clean but look a bit old which the major renovation of this hotel is scheduled in 2025. In the meantime, already the best value if you are looking for a place to stay in Gurney drive area at a very reasonable price. Moreover, their buffet is amazing with a truly international line of food; western, chinese, indian,and halal, and also at an unbelieveable price (we added a buffet to our room for RM30/person). The only problem is the wifi is so slow and unstable. Forget about the tv in your room. LOL
Stayed 3 nights in Dec 2024

6/10 Okay

Virat

Travelled with family
Located in a prime location of Gurney Drive area. About 20-minute walk to Gurney Paragon and Gurney Plaza shopping malls. Also many restaurants around the hotel. The room is clean but look a bit old which the major renovation of this hotel is scheduled in 2025. In the meantime, already the best value if you are looking for a place to stay in Gurney drive area at a very reasonable price. Moreover, their buffet is amazing with a truly international line of food; western, chinese, indian,and halal, and also at an unbelieveable price (we added a buffet to our room for RM30/person). The only problem is the wifi is so slow and unstable. Forget about the tv in your room. LOL
Stayed 6 nights in Dec 2024

10/10 Excellent

Padmaja Tharoor Gangadharan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was absolutely beautiful. Room was clean and overall the hotel had a charm about it.Loved the Christmas decorations outside the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

kelvin koh Cheng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay is pretty good except the in room wifi is weak
Stayed 4 nights in Dec 2024

6/10 Okay

Minjoo

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked friendly and helpful staff, daily housekeeping, great breakfast buffet, live lounge entertainment at night, comfortable room. Would've liked a balcony, stronger bidet spray, but that's no big deal.
Stayed 4 nights in Oct 2024

8/10 Good

jungchueh

Stayed 2 nights in Oct 2024

10/10 Excellent

Ignatious

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024