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DoubleTree by Hilton Phoenix - Gilbert

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Meeting facility
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Room, 1 King Bed, Jetted Tub
Bar (on property)
Outdoor banquet area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Restaurant
  • Hot tub
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • SanTan Village
    16 min walk
  • SanTan Village Marketplace
    17 min walk
  • AZ Ice
    3 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    9 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Parlor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Parlor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

37-inch LCD TV with cable channels, TV, pay films

Standard Room

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Tru by Hilton Gilbert
Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1001)
The price is NZ$369
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Tru by Hilton Gilbert

About the area

Gilbert

A stay at DoubleTree by Hilton Phoenix - Gilbert places you in the heart of Gilbert, a 2-minute drive from SanTan Village and 10 minutes from San Marcos Golf Course. .This hotel is 8.1 mi (13.1 km) from Superstition Springs Center and 11.3 mi (18.1 km) from Golfland Sunsplash.

What's nearby

  • SanTan Village - 16 min walk - 1.4 km
  • SanTan Village Marketplace - 17 min walk - 1.5 km
  • AZ Ice - 3 min drive - 2.2 km
  • Gilbert Arizona Temple - 4 min drive - 3.8 km
  • Superstition Springs Center - 12 min drive - 13.1 km

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 9 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Main Event Entertainment - ‬6 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Red Robin - ‬13 min walk
  • ‪Blue Wasabi Sushi & Martini Bar - ‬14 min walk

About this property

DoubleTree by Hilton Phoenix - Gilbert

Art Deco hotel with 2 outdoor pools and a 24-hour fitness center
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Brocks or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Gilbert? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Brocks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 15.00-18.00 for adults and USD 10.00-12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Brocks

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • A hot tub

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (10000 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults, and USD 10.00 to 12.00 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 164 out of 1002 reviews" "
Rating 4 - Poor. 123 out of 1002 reviews" "
Rating 2 - Terrible. 92 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas M

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Jody

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind and personable. They were constantly working hard to make our stay enjoyable. It was clean, the pool was beautiful the food was amazing. It was like being home away from home. The best kept secret and our permanent favorite hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan, San Tan Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!!
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Everything went perfectly well. Definitely will stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Big and spacious rooms but they felt sterile . They need more pics or decor to make it more homey . Easy access to Parking lot
Stayed 1 night in Aug 2024

10/10 Excellent

Tawny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the staff. They were all very welcoming and bent over backwards to ensure that our stay was amazing. Very clean facilities and I was impressed with everyone and everything. I would absolutely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Josh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk person was rude and short with us
Stayed 1 night in Aug 2024

6/10 Okay

Kathi

Travelled with family and small children
Bathroom was old. Housekeepers had to be called to come clean apartment. Not enough towels for 3 guests. Never received wash clothes.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jodi

Travelled with group
Disliked: Staff & service, property conditions & facilities
NO AC & Unacceptable response
When we returned to our room on the evening of 8/5 the AC was not working. We went to the front desk and were told maintenance had gone home and nothing could be done. There were three of us and all they offered was one King room. We asked for a roll away and were told that was not available. Eventually, we accepted the one king room and one of us slept on the floor. This is absolutely unacceptable. I paid for 3 people to have a place to sleep. I believe I should recieve a refund / compensation for this event
Stayed 3 nights in Aug 2024

4/10 Poor

Tiana

Stayed 1 night in Aug 2024

6/10 Okay

Laura, Simi Valley

Travelled with family and small children
Room was clean but not well furnished. Large room with tiny closet. Faucet was broken. "Pool view" was the parking lot. Pool was very nice but not cleaned and had lots of bugs in it.
Stayed 2 nights in Aug 2024

6/10 Okay

Suzanne

Travelled with family
Liked: Staff & service
Good location, adequate
The good: Nice facade and great location. Nice size pool, adequate gym, comfy bed & pillows, breathable bedding, good size room. The front desk employees were pleasant. Main lobby is clean and inviting. Not so good: I was disappointed to receive a room with double beds rather than the King I reserved via Hotels.com. Upon investigation, I learned When booking a room via A third party, you are not guaranteed the room you think you are reserving (my husband and I slept in separate beds). The hallways, bar & restaurant are a bit dark & outdated. Needs a little TLC in different areas. The tub & grout need updating.
Stayed 1 night in Jul 2024

2/10 Terrible

Gabriel

Travelled with group
Disliked: Staff & service, room comfort
So so
Keys didn’t work at all had to go to front desk everytime I needed to open my room ….
Stayed 2 nights in Jul 2024

2/10 Terrible

Brandon

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

6/10 Okay

BRIAN

Business traveller
Liked: Staff & service
Location was good. Staff was xlnt. Unfortunately the hotel itself needs a full facelift. Pictures must be from when it first opened because it is not the same. Room was large but very stark and dated. Hardwood floors make for lots of echoes when there is no furniture. AC roared like freight train. Rusty bathtub/shower. Disappointing for a Doubletree
Stayed 2 nights in Jul 2024

6/10 Okay

Claricy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool but dirty with leaves and bugs (black bees). Furniture was old and mattered. The first night a fire alarm went off. I have a back injury. Needless to say it wasnt a pleasant stay
Stayed 6 nights in Jun 2024

10/10 Excellent

Tamara

Liked: Cleanliness
Stayed 3 nights in Jul 2024

6/10 Okay

david

Travelled with family
Liked: Cleanliness, staff & service
Property was decent. Definitely some maintenance that could be done for things like loose tile. The bathroom lights were compact fluorescent lights which was interesting...state of the art lights 20 yrs ago. We thought the lights were broken, but they just take a minute to get bright. The cookies at check in were amazing. Would have been great to have 1 every day. The biggest problem is with marketing. I searched on Expedia for hotels with free breakfast. This came up. It appears that this hotel figured out a way to avoid being filtered by offering one hotel option with breakfast for a much higher price and then all other options without breakfast. I was tricked by this scam when I didn't realize the other options that had the breakfast symbol were not free breakfast. I won't be staying here again.
Stayed 4 nights in Jun 2024

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In the past, I have Love staying at the Doubletree hotels maybe it’s because of the cookies I don’t know but this trip made me a little sad. The hotel seems to be very rundown. I had to change rooms because my shower had was not working in the room needed a little bit of repair, the staff was excellent check-in was very easy and cookies were warm!
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for our planned activity
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The highlight was the staff. Everyone was incredibly friendly and helpful! The hotel overall was not clean. The bathroom left much to be desired. There was pubic hair and dust on the edges of the walls and the tub needed a good cleaning. The fixtures and caulking around the tub were rusty. The room looked like someone was was moving out but they hadn’t taken the large furniture, haha! The rooms feel pretty bare. The wood floor is nice, but it makes the room feel even more bare, and loud because there is nothing to dampen the sound. Overall, we lived but we wouldn’t stay again. At least, not until they do some updating and clean the place up.
Stayed 1 night in Jun 2024