DoubleTree by Hilton Phoenix - Gilbert

4.0 star property

Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Meeting facility
Bar (on property)
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • SanTan Village
    ‪16 min walk‬
  • SanTan Village Marketplace
    ‪17 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway)
    ‪9 min drive‬

Room options

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Parlor)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Gilbert

In the heart of Gilbert, DoubleTree by Hilton Phoenix - Gilbert is within a 5-minute drive of SanTan Village and Gilbert Arizona Temple. .This hotel is 6.6 mi (10.5 km) from San Marcos Golf Course and 8.1 mi (13.1 km) from Superstition Springs Center.

What's nearby

  • SanTan Village - 16 min walk - 1.4 km
  • SanTan Village Marketplace - 17 min walk - 1.5 km
  • Gilbert Arizona Temple - 4 min drive - 3.8 km
  • Superstition Springs Center - 12 min drive - 13.1 km
  • Chandler Fashion Center - 14 min drive - 19.3 km

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 9 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Main Event Entertainment - ‬6 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Red Robin - ‬13 min walk
  • ‪Blue Wasabi Sushi & Martini Bar - ‬14 min walk

About this property

DoubleTree by Hilton Phoenix - Gilbert

Art Deco hotel with 2 outdoor pools and a 24-hour fitness center
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Brocks, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gilbert? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Brocks - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 15 to 18 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults, and USD 10.00 to 12.00 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 130 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good and I enjoy it.
Stayed 3 nights in Dec 2024

4/10 Poor

Aaron

Travelled with partner
Hotel is very rundown. All the furniture in the room was junky and mismatched almost like it was purchased at a flea market or garage sale. The lobby bar ran out of wine and glasses one night. The kitchen had two fires so we could not eat. There was clumps of hair on shower walls. Housekeeping must be requested, and if they come they make the bed and replace towels only. Train wakes you up each night. San Tan Village is nearby but, there are no nice hotels in the area. Don’t stay here if you expect a fancy hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tao

Stayed 1 night in Dec 2024

2/10 Terrible

Grey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ONLY STAY HERE IF YOU WANT YOUR TIRES STOLEN!!!! Staff seemed inconvenienced for having to work with us. Didnt care about any of the customers whose tires were stolen, there are no cameras for security.

6/10 Okay

Paul

Disliked: Cleanliness
Not pleased with my stay
The hallway carpet on the 4th floor looked as if it had not been vacuumed in days. We were given a handicap accessible room (with hard floors and no bathroom countertops) when we were not handicapped and did not order one, there was no complimentary breakfast like most places offer, and I would have been charged $3.00 for a generic brand bottle of water if I had opened it in my room. Very disappointed!
Stayed 1 night in Nov 2024

6/10 Okay

Iryna, Lincolnwood

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

deon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

CHRIS

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Room
So the rooms shown on their website are completely different than the actual room. Our room had zero carpet, no room decoration, no ambiance. The ONLY thing that was good was the bed. Will never stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Irma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua, San Tan Valley

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Stayed 1 night in Sep 2024

6/10 Okay

Priscilla

Stayed 3 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was super nice, no carpet which is always a plus. Room service food was delicious. We only stayed one night so we didn’t use the pool but from the looks of it it looks very nice and clean. I will say that at that price should be included.
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Oct 2024

8/10 Good

Selinda

Travelled with family
Stayed 1 night in Sep 2024

8/10 Good

Jackelina

Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Stayed 2 nights in Aug 2024

10/10 Excellent

Glorial

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint little spot.
Stayed 3 nights in Sep 2024

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things can be updated and it took a long time for my deposit to be put back on my card. Room was very spacious though and comfortable.
Stayed 1 night in Sep 2024