Amway Grand Plaza, Curio Collection by Hilton

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Exterior
Front of property - evening/night
Indoor pool
Ballroom
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pet-friendly

Explore the area

Map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    2 min walk
  • Ruth's Chris Steak House
    1 min walk
  • Grand Rapids Station
    17 min walk
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    19 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking (Pantlind)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, River View

  • 42 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Grand Rapids

A stay at Amway Grand Plaza, Curio Collection by Hilton places you in the heart of Grand Rapids, steps from DeVos Performance Hall and Broadway Grand Rapids. .This spa hotel is 0.1 mi (0.2 km) from DeVos Place Convention Center and 0.3 mi (0.4 km) from Van Andel Museum Center.

What's nearby

  • DeVos Performance Hall - 2 min walk
  • DeVos Place Convention Center - 5 min walk
  • Van Andel Arena - 6 min walk
  • Gerald R. Ford Museum - 8 min walk
  • Downtown Market - 17 min walk

Getting around

  • Grand Rapids Station - 17 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬3 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Leo's - ‬4 min walk
  • ‪Tupelo Honey - ‬3 min walk
  • ‪Flanagan's Irish Pub - ‬1 min walk

About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel with 4 restaurants connected to the convention center in Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Stay in one of 656 guestrooms featuring plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Ruths Chris Steakhouse, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Planning an event in Grand Rapids? This hotel has 47124 square feet (4378 square meters) of space consisting of conference space and 46 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks - Onsite coffee shop. Open daily.
The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 41.00 per night; includes in/out privileges)
  • Valet parking on site (USD 45.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 4-15 for adults and USD 4-15 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges

Restaurants on site

  • Ruths Chris Steakhouse
  • MDRD
  • The Kitchen by Wolfgang
  • Starbucks
  • The Kitchen Counter

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (47124 square feet)
  • Meeting rooms - 46

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Premium channels

Food and drink

  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Self parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1015 reviews" "
Rating 8 - Good. 178 out of 1015 reviews" "
Rating 6 - Okay. 98 out of 1015 reviews" "
Rating 4 - Poor. 67 out of 1015 reviews" "
Rating 2 - Terrible. 51 out of 1015 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Walk to restaurants downtown, river walk etc. hotel was beautiful, great amenities. Parking was my least favorite. It was expensive to park there, $41 in garage $45 valet but it wouldn’t stop me from staying there again bc the upside made up for it
Stayed 1 night in Sep 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Adria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Zan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but historic section is dated.
Stayed 1 night in Sep 2024

10/10 Excellent

carl

Stayed 1 night in Sep 2024

8/10 Good

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were very helpful and welcoming. We were traveling with our bulldog and again everyone was great, my only complaint was the restaurant which had outdoor seating/patio didn't allow pets. This wasn't the end of the world as Grand Rapids overall is extremely pet friendly, and we had a great time. Just confusing why, a hotel is pet friendly but doesn't allow them on the patio. The valet and bellhops are first class, and they are very professional, a huge thanks to all of them.
Stayed 1 night in Sep 2024

4/10 Poor

Martha

Travelled with partner
Disliked: Staff & service
No room service for such an expensive hotel??? Could have stayed at a cheaper hotel and had more services. everything closed up at 11:00 on a saturday??
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Room lacked a refrigerator, painted walls looked poorly done and bathroom was small with poor water pressure
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great one night stay!
Stayed 1 night in Sep 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay. Nice hotel. Rooms were nice but family member and I booked at same time for this hotel and paid the same price. I was in 3rd floor and family member got 18th floor upgraded room for whoever reason with River view. There were many events during our visit and our room neighbors were obnoxiously loud with many people in their room. After calling guest services, security come up twice to quite the noise and break up the party. In addition, the 3rd floor is still close to street level if overlooking city view. Very noisy with cars revving engines until 1-2 am. I did receive a $50 refund due to the disturbance however so the hotel did make it right. If saying in the future, I would request a River view room. This is a beautiful venue for weddings and banquets so if you prefer a quiet visit it may not be possible in this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Christi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location with lots to do and see in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Spencer

Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, amenities
The best place to stay in GR Best bellman all around
Stayed 3 nights in Sep 2024

4/10 Poor

Bonnie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was outdated. Beds were extremely hard as well as pillows. No choice in pillow firmness. Linens were uncomfortable. Bathroom had industrial toilet that was extremely loud. Could even hear other rooms flushing. Mold in shower doors. Bottled water was $3 in room. Called down to desk to ask for one bottle of water. It never arrived. No choice in restaurants for dinner. Only one available, didnt open till 4. When I returned home I found I had been billed twice for the alrady outrageous $45.00 valet parking. I am disputing the second charge. I refuse to pay $90 for one nights parking in their garage. I was so looking forward to this stay. I came with two friends (we are all recent widows) to enjoy a Christian concert. My parents had stayed here many times through the years and truly enjoyed it. Sadly we did not. The hotel needs lots of updates. If you want to remain a rare jewel in Grand Rapids you will need to step up your accommodations to reflect your price.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
great classic hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Amenities
Great stay and nice location for our walk to Van Andel arena. Very clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Amenities
Always a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Liked: Cleanliness
Eh. Understaffed and the staff they do have may be undertrained. Not many amenities offered in a hotel with rooms up to $1000+. Beautiful old hotel that is probably too costly to staff appropriately. Too bad. I was hoping it would be more.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend!
Excellent valet for super easy in and out!! THANK YOU! We also were thrilled to be able to get a really nice late night dinner right at our hotel. Only complaint— no vent in the bathroom for airflow and room took a LONG time to get cool… will definitely visit again though- close to most everything downtown too!
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Tawna

Stayed 2 nights in Sep 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2024