Springhill Suites Grand Rapids West

2.5 star property

Photo gallery for Springhill Suites Grand Rapids West

Exterior
Property amenity
Lobby
Reception
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4274 Parkway Place, Grandville, MI, 49418
  • RiverTown Crossings Mall
    ‪18 min walk‬
  • Millennium Park
    ‪6 min drive‬
  • Craig's Cruisers
    ‪10 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪27 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Grandville

Located in Grandville, Springhill Suites Grand Rapids West is in the suburbs, within a 15-minute drive of Millennium Park and Public Museum of Grand Rapids. .This hotel is 8.9 mi (14.4 km) from Van Andel Arena and 9.1 mi (14.6 km) from Downtown Market.

What's nearby

  • RiverTown Crossings Mall - 18 min walk
  • Van Andel Arena - 11 min drive
  • Downtown Market - 12 min drive
  • DeVos Performance Hall - 12 min drive
  • John Ball Zoo - 13 min drive

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

Springhill Suites Grand Rapids West

Suburban hotel with free breakfast and a health club
Springhill Suites Grand Rapids West offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 42-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves and Smart televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and an indoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Springhill Suites Grand Rapids West. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Greek, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Art gallery
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Grand Rapids West Hotel Grandville
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Grandville Springhill Suites Grand Rapids West Hotel
Hotel Springhill Suites Grand Rapids West
Springhill Suites Grand Rapids West Hotel Grandville
Hotel Springhill Suites Grand Rapids West Grandville
Springhill Suites Rapids West
Springhill Suites Rapids West
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Springhill Suites Grand Rapids West Hotel Grandville

Springhill Suites Grand Rapids West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 544 out of 713 reviews
Rating 8 - Good. 117 out of 713 reviews
Rating 6 - Okay. 20 out of 713 reviews
Rating 4 - Poor. 13 out of 713 reviews
Rating 2 - Terrible. 19 out of 713 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trisha, Reading

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Business traveller
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness
It was very loud. The hotel is on a very busy road and the road noice was terrible. It sounded like the windows were open. We all had trouble sleeping. We asked to switch rooms on the other side of the hotel and they said since we booked on a third party site (Expedia) we didn’t qualify to switch rooms. They didn’t even have ear plugs to give us. Very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynnea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark entrance into the drive to the property but lovely when we drove up close. Pleasantly surprized by the large closet and bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Krystal

Stayed 1 night in Nov 2024

4/10 Poor

Debra K

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when I am visiting our Our daughter and her husband in Granville. Very clean and comfortable hotel. The staff is always courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would totally stay again
Very clean, very quiet, great sized room, and very nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. There was five of us and we had plenty of beds. We used the pool and the gym. Both were very well maintained and clean. The pool was open from 6 am to 11 pm which was very convenient. The breakfast was a standard hotel breakfast with plenty options. The only downside was we didn't receive any cleaning services in the three days we were there. But it's not a deal breaker. We would definitely stay there again if we are in Grand Rapids again. Overall excellent.
Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good choice but a few concerns
First, I have never stayed at Springhill and I booked on a whim after reading reviews. Overall, if you book this hotel I believe it’s a good choice barring any crazy guests because it’s so small you hear everything. First, the hotel was very clean. I always bring my own cleaning stuff and after cleaning the bathroom my sponge still looked clean, that says a lot. This location looked new and was nicely decorated. It had all of the amenities I wanted but it was cozy and intimate. The staff were also nice and accommodating which is important to me. Cons: please fix the screens in the desk partition. Every time you or anyone outside the room walk they rattle which is extremely annoying, especially when your sleep. Also, the parking lot paving looks relatively new, why are there no lines to mark the spaces? People that stayed there parked as if they had no idea to park without them. Most important, I know its a small hotel but for goodness sake do not allow people to rent out the lobby for parties. When your trying to check in its far too noisy because its too small. Upon arrival, I came up to the entrance with my bags but when I saw all the people I thought I was crashing a private party and this couldnt be the entrance so I went back to the car and drove around looking for another entrance. Plus the entry door is not clearly marked. Sadly, the same folks had a party both nights and they were childish maniacs that have no business out in public but thats not the hotels fault.
Stayed 2 nights in Nov 2024

6/10 Okay

Teofil

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the desk was very rude and racist
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

FRANKLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Allissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful, clean and quiet
Stayed 4 nights in Oct 2024

10/10 Excellent

Brenda

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the stay
We had been coming off a long road trip and the room was comfortable, clean and cozy. Very nice staff and the breakfast was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steven, Grandville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again but skip the breakfast
Overall, we enjoyed our stay. The room was clean and very comfortable. The staff was very friendly and accommodating. The breakfast was good. The only negative was that the warm food was cold and they seemed behind at replacing missing items. The pool was extremely small and looked run down. We simply chose not to use it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia

Stayed 1 night in Sep 2024