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Springhill Suites Grand Rapids West

2.5 star property

Photo gallery for Springhill Suites Grand Rapids West

Exterior
Lobby
Indoor pool
Property amenity
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4274 Parkway Place, Grandville, MI, 49418
  • RiverTown Crossings Mall
    ‪18 min walk‬
  • Van Andel Arena
    ‪11 min drive‬
  • John Ball Zoo
    ‪13 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

42-inch Smart TV with satellite channels, TV

Suite, Multiple Beds, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Staybridge Suites Grand Rapids SW - Grandville by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (781)
The price is NZ$308
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Staybridge Suites Grand Rapids SW - Grandville by IHG

About the area

Grandville

Located in Grandville, Springhill Suites Grand Rapids West is in the suburbs, within a 15-minute drive of Millennium Park and Van Andel Arena. .This hotel is 9.1 mi (14.6 km) from Downtown Market and 9.2 mi (14.8 km) from John Ball Zoo.

What's nearby

  • RiverTown Crossings Mall - 18 min walk - 1.6 km
  • Van Andel Arena - 11 min drive - 14.4 km
  • Downtown Market - 12 min drive - 14.6 km
  • DeVos Performance Hall - 12 min drive - 16.9 km
  • John Ball Zoo - 13 min drive - 14.8 km

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

Springhill Suites Grand Rapids West

Suburban hotel with free breakfast and a health club
Springhill Suites Grand Rapids West offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 42-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves and Smart televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and an indoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Springhill Suites Grand Rapids West. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Greek, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Art gallery
  • Health club
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Grand Rapids West Hotel Grandville
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Grandville Springhill Suites Grand Rapids West Hotel
Hotel Springhill Suites Grand Rapids West
Springhill Suites Grand Rapids West Hotel Grandville
Hotel Springhill Suites Grand Rapids West Grandville
Springhill Suites Rapids West
Springhill Suites Rapids West
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Springhill Suites Grand Rapids West Hotel Grandville

Springhill Suites Grand Rapids West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 551 out of 723 reviews
Rating 8 - Good. 120 out of 723 reviews
Rating 6 - Okay. 20 out of 723 reviews
Rating 4 - Poor. 13 out of 723 reviews
Rating 2 - Terrible. 19 out of 723 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

KATHERINE

Travelled with partner
Liked: Amenities, property conditions & facilities
The facility as clean and new and well maintained but we were frustrated. First we were never told that we needed to request maid service so the first problem was that our room wasn’t getting cleaned. We asked 3 times before it got cleaned. The first time we asked they gave us new towels (but didn’t send anyone to clean or empty trash) the second time they told us we had to request service so we did. The next day nothing had been done again. (We were told the housekeeper for our area didn’t come in) The third time we asked they finally got it cleaned. It was a whole week and we finally got it cleaned the last night.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul Vander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being able to have my grandsons play board games with me in the dining area in the evening. plenty of space to spread out our stuff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
The staff were very nice and helpful. The rooms are wonderful. Great breakfast too!
Stayed 2 nights in Dec 2024

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new manager Chantal introduced herself our first night stay. Very personable. What a great team this hotel has. From start to finish we were treated as valued guests. The room was spotless, price was right!
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and beautiful! Perfect for my daughter the night before her wedding and the photographer to get photos the day of.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lindsye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely kept.
Stayed 1 night in Dec 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Stayed 2 nights in Nov 2024

2/10 Terrible

Marcia

Disliked: Staff & service
Poorly trained staff.

2/10 Terrible

Marcia

What a terrible experience. We booked a second night through Expedia and was told at check in that our reservations had been combined. Not true. On the second day of our stay, my spouse was told that we had to pay for the second night. So, we paid twice for the second night and cannot get a refund from Expedia or Spring Hill Suites. It’s a nice facility but not at twice the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Trisha, Reading

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Business traveller
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness
It was very loud. The hotel is on a very busy road and the road noice was terrible. It sounded like the windows were open. We all had trouble sleeping. We asked to switch rooms on the other side of the hotel and they said since we booked on a third party site (Expedia) we didn’t qualify to switch rooms. They didn’t even have ear plugs to give us. Very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynnea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark entrance into the drive to the property but lovely when we drove up close. Pleasantly surprized by the large closet and bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Krystal

Stayed 1 night in Nov 2024

4/10 Poor

Debra K

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when I am visiting our Our daughter and her husband in Granville. Very clean and comfortable hotel. The staff is always courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would totally stay again
Very clean, very quiet, great sized room, and very nice staff
Stayed 1 night in Nov 2024