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Hôtel Château de l'Ile

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Château de l'Ile

Terrace/patio
Front of property - evening/night
Bar (on property)
Classic Room
Tradional Family Room | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
4 Quai Heydt, Ostwald, Bas-Rhin, 67540
  • CCI Campus Alsace
    8 min drive
  • La Winstub de l'Ile
    2 min walk
  • Ostwald Hotel de Ville Tram Station
    12 min walk
  • Strasbourg (SXB-Strasbourg Intl.)
    18 min drive

Room options

View all photos for Tradional Family Room

1 bedroom, in-room safe, desk, soundproofing

Tradional Family Room

  • 30 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Balcon)

Superior Room (Balcon)

Superior Room (Balcon)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Castle Room

Castle Room

Castle Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Ostwald

When you stay at Hôtel Château de l'Ile in Ostwald, you'll be on a river, within a 10-minute drive of Train Station Square and Strasbourg Cathedral. .This family-friendly hotel is 5.2 mi (8.3 km) from Strasbourg Christmas Market and 1.5 mi (2.4 km) from La Vigie Shopping Center.

What's nearby

  • Meinau Stadium - 9 min drive
  • Train Station Square - 10 min drive
  • Strasbourg Cathedral - 10 min drive
  • Place Kléber - 11 min drive
  • Strasbourg Christmas Market - 12 min drive

Getting around

  • Graffenstaden Station - 4 min drive
  • Ostwald Hotel de Ville Tram Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 18 min drive

Restaurants

  • ‪Hôtel Restaurant du Chasseur - ‬4 min drive
  • ‪Hôtel Restaurant Tankstell - ‬7 min drive
  • ‪Hippopotamus - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Pizzéria Restaurant Chez Michel - ‬2 min drive

About this property

Hôtel Château de l'Ile

Family-friendly hotel with a 24-hour front desk and a coffee shop
Hôtel Château de l'Ile offers 62 accommodations with safes and hair dryers. Digital television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 62 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a picnic area.
Grab a bite to eat at the La Winstub de l'Ile, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
La Winstub de l'Ile - Overlooking the garden, this brasserie serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • La Winstub de l'Ile

Things to do

  • Billiards/pool table
  • Public winery tours

Family friendly

  • Baby monitor
  • Children's games
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 30 2024 to October 28 2026 (dates subject to change).
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château l'Ile Hotel
Château l'Ile Hotel Ostwald
Château l'Ile Ostwald
Chateau De l`Ile Hotel Ostwald
Château l'Ile
Chateau De L'Ile Strasbourg/Ostwald, France
Château de l'Ile Spa
Hôtel Château de l'Ile Hotel
Hôtel Château de l'Ile Ostwald
Hôtel Château de l'Ile Hotel Ostwald

Hôtel Château de l'Ile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 339 reviews" "
Rating 8 - Good. 85 out of 339 reviews" "
Rating 6 - Okay. 39 out of 339 reviews" "
Rating 4 - Poor. 15 out of 339 reviews" "
Rating 2 - Terrible. 5 out of 339 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Adam, Thunder Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay thank you so much!
Stayed 1 night in Jun 2024

8/10 Good

Diana

Stayed 1 night in May 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, nice property to walk around. Large rooms. Complimentary sauna was enjoyable, wife also enjoyed a massage.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel outside downtown next to a a park. Beautiful surroundings. Good service from their staff. We had dinner and breakfast at the hotel which was reasonably priced and tasty.
Stayed 2 nights in Jul 2023

6/10 Okay

kambiz

Liked: Cleanliness, staff & service
Air conditioning not e
Unfortunately after checking we noticed A/C is not working.they mentioned is going to be fixed by 1-2 days .after 6days since we checked out still was not fixed.
Stayed 6 nights in Jun 2023

8/10 Good

Martyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Henrik

Stayed 1 night in Mar 2023

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa hotel
recommend hotel. Restaurants and spa. Big rooms.
Stayed 3 nights in Dec 2022

10/10 Excellent

Matias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It was ok, bit dated, not convinced it a 4☆, food choices limited.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas. We decided to have christmas eve dinner with them for €340 including drinks. None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste! Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food. The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time.. The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too. The beds very massive and comfy. Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards. Overall I doubt we’ll be visiting Alsace again in a hurry.
Stayed 4 nights in Dec 2019

10/10 Excellent

Valerie, er City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness- what an unexpected joy! An incredibly beautiful property, huge rooms, lovely setting and excellent front desk staff.
Stayed 1 night in Dec 2019

8/10 Good

Keiji

Business traveller
Liked: Cleanliness, staff & service
Nice Castel hotel
Very nice looking historical Castle hotel. However, little disappointed with the normal interior. Service was nice and could be much better if they invest in matching the interior design with its outstanding exterior.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Château is a lovely old building. Our room was very beautiful and we enjoyed our dinner in the restaurant.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place!!! A great place to stay if you have transportation and want to visit Alsace Lorraine
Stayed 2 nights in Sep 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to relax, GO GO GO AMAZING!
WOW WOWWWW WOWWWWW!! We loved the hotel! So Beautiful, Amazing Relaxing and so much more! Great service, Great food, Amazing rooms very big and comfortable, Great Air Condition, Wifi and all the facilities was so nice and welcoming. Big swimming pool and Jacuzzi, such a nice location and garden - SO SO SO Beautiful over there the hotel and everything in it. No words can explain, it was so Great!! we will go back there for SURE!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Clean, nice pool, atmosphere superb. Nice relaxing spot
Stayed 2 nights in Jun 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place I've Stayed with Family
This was the best place I've stayed in all of Europe. They were so extremely accommodating of our baby. They even provided some snacks for him and a stuffed animal. Their dining is very good, and they have high chairs. It is a beautiful property and the room is very spacious. I could not recommend a place more! We were so happy with our stay.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but with a lot of history. They preserved it very well thus making it an authentic experience. The casle room is grand and huge with high ceilings. Staff are very friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

John

Booked due to the pool and the location. We were very pleased with everything. The pool was small but the kids approved, so all was well. The building was breathtaking, my wife actually booked the hotel and I was taken aback when we pulled into the parking area...it is gorgeous. The staff made me feel like visiting royalty. The room was clean. I would call this hotel an "experience" more than I would call it a hotel. It was one of the best surprises in our 8 day trip to the area. I can not say enough good things about it. Booking with children - we booked with two children (age 8 and 9) and when we arrived, our room was set up with an extra bed for them along with coloring books and pencils for them. Later in the evening, one of the staff knocked on the door to ensure everything was well. He then offered us some chocolate for the children and wished us a pleasant night. The staff at this location left no detail overlooked and did everything they could to accommodate us, even though we were not French speakers. My experience left nothing to be desired and I would recommend this hotel to anyone visiting. Thank you to all the staff! I hope I can have experiences like this in the future when travelling to other locations.
Stayed 1 night in Nov 2018