2/10 Terrible
Verified traveller
21 Apr 2025
Disliked: Cleanliness, staff & service
My stay from April 20-21st 2025 was horrible experience ASHLEY was NO help at all when I was checking in I asked for a room on the 3 rd floor and she said no then wen I get to my room 101 it was smelly and I asked for another room that doesn’t smell and she said they all smell like that and I said no they don’t I stayed in other rooms here and they DONT smell like that I want another room please so she had a lil attitude and said let me see what my manager will say so then she gives me room 325! And all the times I tried to go in with the key card she gave me they DIDNT work!!! I went down about 5times to get a new one over and over until I got tired and called the front office to ask her to come to the 3rd floor to fix issue she had an attitude and said she was busy but NO she wasn’t bc I had went downstairs to office and she was not busy while I’m locked outside and my food pizza gettingCOLD so I called her again and she said she is coming so I got mad and told her I was tired and I’m hungry and she took 40min!!!! To open my room this was the most stressful and terrible stay I had
Verified traveller
Stayed 1 night in Apr 2025