Windjammer Landing Resort and Residences

4.5 star property

Photo gallery for Windjammer Landing Resort and Residences

Aerial view
Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Four Bedroom Villa with Pool) | Living area
On the beach, white sand, sun-loungers, beach umbrellas
Lobby sitting area
7 restaurants, breakfast, lunch, dinner served; sushi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Parking available
  • Pool
  • Pet-friendly
  • Hot tub
  • Bar

Explore the area

Map
Labrelotte Bay, Gros Islet
  • Labrelotte Bay
    ‪2 min walk‬
  • Baywalk Shopping Mall
    ‪7 min drive‬
  • Choc Beach
    ‪16 min drive‬
  • Castries (SLU-George F. L. Charles)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Multiple Beds, Ocean View (Hilltop Two Bedroom Villa)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Four Bedroom Villa with Pool)

  • 334 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Three Bedroom Villa with Pool)

  • 213 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Two Bedroom Villa with Pool)

  • 213 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Hilltop One Bedroom Villa)

  • 167 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Gros Islet

With a stay at Windjammer Landing Resort and Residences in Gros Islet, you'll be on the beach, within a 10-minute drive of Rodney Bay Marina and Windward Islands. .This beach resort is 3.4 mi (5.4 km) from Reduit Beach and 11.6 mi (18.7 km) from Marigot Bay.

What's nearby

  • Rodney Bay Marina - 8 min drive
  • Splash Island Water Park Saint Lucia - 9 min drive
  • Friday Night Street Party - 9 min drive
  • Daren Sammy Cricket Ground - 9 min drive
  • Reduit Beach - 16 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 92 min drive

Restaurants

  • ‪Cream N Bean - ‬5 min drive
  • ‪KFC - ‬7 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬8 min drive
  • ‪KeeBee's - ‬7 min drive
  • ‪Royal Palm Bar - ‬7 min drive

About this property

Windjammer Landing Resort and Residences

Family fun on the beach, with 6 outdoor pools, near Reduit Beach
Windjammer Landing Resort and Residences offers 353 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa at Windjammer Landing has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Make yourself at home in one of the 353 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, outdoor tennis courts, and a steam room. Additional amenities at this Mediterranean resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy sushi at Dragonfly, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 5 bars/lounges, or 2 beach bars.

Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Gros Islet? This resort has 1200 square feet (111 square meters) of space consisting of conference space and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dragonfly - This beachfront seafood restaurant specializes in sushi and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Papa Don's - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Jammer's - This beach restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Upper Deck - Overlooking the ocean, this steakhouse serves dinner only. Reservations are required. Open select days.
Embers - This beachfront restaurant serves lunch only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Windjammer Landing Resort and Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Motorized water sports
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 5 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Dragonfly
  • Papa Don's
  • Jammer's
  • Upper Deck
  • Embers

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • 6 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach club (surcharge)
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Children's pool
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Motorised watercraft
  • Mountain biking
  • Paddleboards on-site
  • Pilates classes
  • Playground
  • Private picnics
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Surfing/body boarding
  • Table tennis
  • Tennis
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Changing table
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Pushchair
  • Trampoline

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • 24-hour business centre
  • Conference space (1200 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Dock
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Games
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Local meal delivery service

More

  • Children's slippers
  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 25 2025 to September 27 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 8 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Windjammer Landing
Windjammer Landing Beach
Windjammer Landing Beach Gros Islet
Windjammer Landing Villa Beach Resort
Windjammer Landing Villa Beach Resort Gros Islet
Windjammer Landing Villa Resort
Windjammer Landing Villa Beach Gros Islet
Windjammer Landing Villa Beach
Windjammer nng Gros Islet
Windjammer Landing Residences
Windjammer Landing Resort Residences
Windjammer Landing Villa Beach Resort
Windjammer Landing Resort and Residences Resort
Windjammer Landing Resort and Residences Gros Islet
Windjammer Landing Resort and Residences Resort Gros Islet

Windjammer Landing Resort and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1006 reviews
Rating 8 - Good. 246 out of 1006 reviews
Rating 6 - Okay. 81 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aspen

Liked: Amenities
I enjoyed my stay here! I would return! The staff is friendly, the grounds are beautiful, and the food was great. Easy to get a taxi to anywhere you’d like to go. I love that they have shuttles too and from your room whenever you call. The resort is on a hill so it definitely saves your legs! The views from the beach are incredible. The population of guests are on average 55 and up would be my guess. Not a party scene but still definitely well worth the visit. Live music at dinner and the drinks keep coming while lounging on the beach. 90 minute drive from VUF airport. Typically $100 USD one way which is pricy. Shop around for cheaper options.
Stayed 4 nights in Nov 2024

8/10 Good

Lizeth

Stayed 5 nights in Nov 2024

6/10 Okay

Freddy Stewart

Stayed 5 nights in Nov 2024

8/10 Good

Diamond D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Felix, Kiln

Liked: Cleanliness, property conditions & facilities
Every one was nice
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Windjammer. The resort is beautiful as was our villa. The staff were friendly and accommodating, from the waiters and waitresses to the shuttle drivers. A special shout out to Cora at the beach bar (96 degrees)! She is everything you want in a bartender. She remembered what we were drinking and what villa # we were in. Not a small feat with the amount of people she was servicing. My wife had a massage and she said it was one of the best she has ever had. I believe the masseuse’s name was Shana. If we have to find fault it would be on the activities. Not the staff but the promotion of the activities and the length of them. They had a Caribbean Night dinner that we happened to stumble upon. No one we talked to later in the evening had any idea it was being held. Glad we happened upon it because it had some really good food! Overall would recommend and would definitely go back!
Stayed 7 nights in Nov 2024

10/10 Excellent

Daniel Joel

Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved interacting with the staff. They were all very friendly and seemed eager to please. The villa I was in was old but well maintained and charming with an awesome view of the Ocean and gorgeous sunsets. I enjoyed the whole dining experience from the set tables, awesome food to the live music being played throughout dinner. Thanks to all the staff.
Stayed 7 nights in Oct 2024

4/10 Poor

Shalia

Stayed 3 nights in Oct 2024

10/10 Excellent

Rydell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

8/10 Good

Bora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
It is a good resort. But, compared to the price, the facility, the service, food, room should be much better.
Stayed 11 nights in Oct 2024

8/10 Good

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the resort. The staff was as accommodating as they could be. The food was fine, although at the end it seemed as the food options were the same every day although I was told that it changes every day. The weather was wonderful despite the occasional rain. The only downfall was the Piton hike I chose. I asked the excursion kiosk agent, Kizzi how was it. She told me that she did it and I "can do it". I like to hike and did it in multiple places in the past. The hike turned out to be very difficult and strenuous. I had more than recommended amount of water with me (2.4L). I was able to get to the top of the trail/mountain but half way going down I needed help to get to the starting point due to heat and exhaustion. My guide told me that some people don’t make it to the top and she mentioned about rare deaths the occurred on the trail. She said that people coming to the hike not aware about the difficulty level of the the trail as this is more of a rock climbing than hiking and the agents that sell it at the resort don’t make it clear for the people how difficult it is. I needed to recover as I strained my Achilles tendon as well and cancelled the other tours. Choose wisely.
Stayed 7 nights in Nov 2024

6/10 Okay

Tiffanie

Travelled with partner
The resort wasn’t horrible, it was just okay. The resort could use some upgrading. Majority of the staff was friendly however I did encounter 2 very unfriendly female staff members. Tyrell was one of the front desk staff members who was very excellent, professional and helpful. The food was good. Overall my stay was okay however I would not return or recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and quietness of my one night stay was good for me. I didn't like the surprised wetting of my feet when I woke up during the night to go to the BR, from the pool of water from the rains coming in under the entry door. I could have fallen. This is a no-no. Otherwise everything else was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Krisinda

Stayed 1 night in Oct 2024

8/10 Good

Annica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Windjammer is a great resort and the staff are making sure you are taking care of and they make you feel at home. Only thing that we wasn't so happy about was that they were remodeling the main pool, but they sent us an email before our trip and said the pool should open the day we arrived but that never happened, so hopefully next time we come back it will be open and done.
Stayed 4 nights in Oct 2024

6/10 Okay

tomisha

Liked: Staff & service
Nice resort although the unit I was in was outdated. Renovations were in process during my stay so a few of the pool/bar areas weren't available. Also the resort lost power on my last night which was a little frightening for a solo traveler.
Stayed 3 nights in Oct 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, lovely villas, beach is safe and well groomed. A good number of eating options. Attentive staff. Only comment, advice would be to book all your dinning as soon as you arrive (or before hand) as getting tables early with kids on busy weeks is difficult. The Thursday Buffet was a hit with the kids and I would suggest to the hotel to offer a kids dinner buffet more nights. But that is the only downside of an amazing week at Windjammer. The staff, hotel and food are great. If you are looking for an easy family resort, there are few places to beat this.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sailesh

Stayed 12 nights in Sep 2024

10/10 Excellent

Navindra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hard working staff. Highly recommend to do the all inclusive package...I will be cheaper in the long run.
Stayed 5 nights in Oct 2024

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife really enjoyed Windjammer Landing. We will definitively be back next year!
Stayed 4 nights in Oct 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5* hotel experience was amazing. Staff were very friendly and catered to our every need from the moment we arrived until the moment we left. Upon arrival we were offered cool towels to clean our hands, and lovely welcome drinks. The hotel has different dining options, all of the restaurants, offered 5* service with the staff catering to our needs, the staff were very approachable and came to ask if everything was ok and were quick to provide us with anything we asked for. Almost all of the food was very nice and full of flavour, cooked to perfection. The water sports were really fun and the staff organising it were very friendly and encouraging. The staff always put safety first. Thank you Gordon and team for encouraging me to participate and making my husband and I have an excellent experience with the water sports. As most of the rooms are up steep hills, the shuttle service was an excellent idea and always quiet prompt. The Hotel beach was very clean snd well catered for also offering an all inclusive service by bringing drinks to you at your sun lounger. The Spa was also very nice. I received a lovely massage and the facilities were very clean. During our stay we had an issue with our room and this was immediately resolved, by upgrading us to a better room with a better view. Overall we had a wonderful time at the Windjammer resort and would love to visit again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jean

Stayed 1 night in Oct 2024

4/10 Poor

Nya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Dear Guest Relations, I hope this message finds you well. I recently had the opportunity to stay at Windjammer Resort with my family for six nights at while we were looking forward to a relaxing vacation, I feel compelled to share our experiences regarding an issue we encountered during our stay. Unfortunately, we faced instances of racism that significantly affected our enjoyment and comfort at the resort. Me and my child were celebrating our birthdays and we will always have these memories attached to our birthdays. Me and my family are traumatized by these experiences which was surprising and disappointing, especially considering the reputation of Windjammer as a welcoming destination. Thank you to the servers who made me feel seen; Vernel, Keenan, and two other young ladies I wish I had their names. A manager name Mary did her best to assist me but I was leaving. In response to our concerns, we were issued a $100 credit, which felt inadequate considering the overall cost of our stay and the impact these experiences had on our vacation. We expected more meaningful support in light of what we encountered. I believe in the importance of open communication and hope that sharing our experiences will contribute to positive changes at the resort. It is crucial for all guests to feel safe and respected, regardless of their background. I appreciate your attention to this matter and look forward to your response. Sincerely, Ms. James
Stayed 6 nights in Oct 2024