2/10 Terrible
Mario, Oakland
Travelled with family, Business traveller
24 Nov 2024
Disliked: Cleanliness, property conditions & facilities
Review for Hotel BARUK in Guadalajara: A Comedy of Errors in Disguise
Hotel BARUK is like a bad joke you keep hoping will get better—but it doesn’t. The rooms weren’t properly cleaned, soap dispensers stayed empty for our entire stay, and the air conditioning beeped constantly like it was testing my patience. Sleep? Forget it.
To test the level of service, we asked for a toothbrush—three nights in a row. Each time, they promised to deliver, and once even offered to sell us one (we agreed). Guess what? It never came. They also expected two adults and a child to share one robe, as if we were auditioning for a sitcom. And the cherry on top? We were overcharged for food that never even arrived—only caught after we pointed it out.
All this while staring at the well-run, gorgeous hotel across the way, reminding us of what good service could have been. The valet team worked hard, but they’re not magicians—they couldn’t save the disaster that is BARUK.
If you’re into frustration and a bit of unintentional comedy, this is your place. Otherwise, book anywhere else.