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Crowne Plaza Melbourne, an IHG Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool loungers
Suite, 1 Bedroom, River View
Standard Room, 1 King Bed, Accessible Bathtub | View from room
Standard Room, 1 King Bed (Casino View)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
1-5 Spencer Street, Docklands, VIC, 3008
  • Melbourne Convention and Exhibition Centre
    2 min walk
  • Crown Casino
    3 min walk
  • Collins Street
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, No View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, No View (High Floor)

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

View from room

Premium Room

  • River view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, No View (Casino View)

Standard Room, 1 King Bed (Casino View)

Standard Room, 1 King Bed, No View (Casino View)

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

  • 54 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Melbourne

With a stay at Crowne Plaza Melbourne, an IHG Hotel, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and within a 5-minute walk of Crown Casino. .This luxury hotel is 0.5 mi (0.9 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from DFO South Wharf.

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • Crown Casino - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 5 min walk - 0.5 km
  • Marvel Stadium - 13 min walk - 1.1 km
  • Bourke Street Mall - 20 min walk - 1.7 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Crown Entertainment Complex - ‬7 min walk
  • ‪Crown Food Court - ‬3 min walk
  • ‪Margo's - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪The Pub - ‬4 min walk

About this property

Crowne Plaza Melbourne, an IHG Hotel

Luxury Melbourne hotel in Docklands with a 24-hour fitness center
Crowne Plaza Melbourne, an IHG Hotel offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 432 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy international cuisine at Yugo Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 12949 square feet (1203 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:30 AM.
Yugo Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Dive Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow - This coffee shop serves breakfast, brunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 17 per night)
  • Secured covered valet parking on site (AUD 70 per night; includes in/out privileges)
  • Off-site parking within 984 ft (AUD 17 per night); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: AUD 40-42 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Yugo Restaurant
  • Dive Bar
  • Pow Wow

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre (12949 square feet of space)
  • Coworking spaces
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 85
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 17 per night
  • Covered valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Crowne Plaza Melbourne, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived late on Monday night and wanted to order room service. I was told it was a 1 hour wait and that I had to go down to the restaurant. It was not the level or service I expected for a Crowne Plaza hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Friendly staff and good location, nice hotel
Stayed 3 nights in Aug 2024

6/10 Okay

caitlin

Travelled with partner
We were put into a disability room and not told. The entry and exiting of the room is not clear and took us a few minutes and everything in the room was obviously set lower for someone in a wheel chair. It wasn’t to bad but it certainly would have been nice to have at least been told how to enter and exit
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

louise

Liked: Cleanliness, property conditions & facilities
Disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, will be better once surrounding construction is completed.
Stayed 1 night in Aug 2024

10/10 Excellent

faye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Junvic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, location convenient for work conference at convention centre.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great location. All staff helpful and happy to assist to any question asked. Awesome showers!!! 😂
Stayed 7 nights in Jul 2024

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness
Room was not cleaned prior to check in, half eaten burger and half a bottle of beer in the fridge
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accomodation and very friendly staff.Very clean
Stayed 1 night in Jul 2024

8/10 Good

Rob

Stayed 2 nights in Jul 2024

10/10 Excellent

Cecil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service !!! Cecil Levi Especially front desk and concerciege men
Stayed 3 nights in Jul 2024

10/10 Excellent

Georgina

Stayed 2 nights in Jul 2024

10/10 Excellent

Chelsea

Travelled with partner
Great experience
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place with awesome staff. Close to a lot of attractions in Melbourne. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zeljko

Stayed 1 night in Jul 2024

8/10 Good

Ian

Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accommodation. I will definately stay there again.
Stayed 1 night in Jul 2024