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Hotel Balcón del Cielo

3.0 star property

Photo gallery for Hotel Balcón del Cielo

Superior Double Room, 2 Queen Beds, Balcony, City View
Front of property
Lobby sitting area
Room, 1 Double Bed, Balcony, City View | View from room
Basic Room, 1 Double Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000
  • Alley of the Kiss
    ‪7 min walk‬
  • Union Garden
    ‪7 min walk‬
  • Juarez Theater
    ‪8 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

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Restaurant

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  • Restaurant
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  • Room service
4.3 out of 5, Excellent, (1004)
The price is NZ$210
for 1 room
includes taxes & fees
18 Apr - 19 Apr
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About the area

Guanajuato

With a stay at Hotel Balcón del Cielo, you'll be centrally located in Guanajuato, within a 10-minute walk of Alley of the Kiss and Union Garden. .This hotel is 0.1 mi (0.1 km) from Guanajuato Funicular and 0.1 mi (0.2 km) from Juarez Theater.

What's nearby

  • Alley of the Kiss - 7 min walk - 0.5 km
  • Union Garden - 7 min walk - 0.5 km
  • Juarez Theater - 8 min walk - 0.5 km
  • University of Guanajuato - 10 min walk - 0.7 km
  • Mummies Museum - 5 min drive - 3.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 27 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Trattoria Ristorante Italiano - ‬8 min walk
  • ‪Don Olé Karaoke Bar - ‬7 min walk
  • ‪Bora Bora - ‬8 min walk
  • ‪Restaurante "Casa Colorada - ‬10 min walk

About this property

Hotel Balcón del Cielo

Hotel with a 24-hour front desk, steps from Guanajuato Funicular
Hotel Balcón del Cielo offers 27 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include rainfall showerheads. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
At Hotel Balcón del Cielo, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Balcón del Cielo has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (MXN 200 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Uncovered self parking fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Hotel Balcón del Cielo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 157 reviews
Rating 8 - Good. 40 out of 157 reviews
Rating 6 - Okay. 11 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 5 out of 157 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wei

Stayed 3 nights in Dec 2024

8/10 Good

Armando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Stayed 6 nights in Nov 2024

8/10 Good

Thomas

Travelled with partner
Liked: Property conditions & facilities
Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Stayed 2 nights in Nov 2024

8/10 Good

Rosalio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Erika Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Guanajuato
Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We really like it
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose L

Stayed 1 night in May 2024

10/10 Excellent

gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i had only had view of half the city..and it was not the half that could see downtown
Stayed 1 night in Apr 2024

10/10 Excellent

MIRNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
Stayed 1 night in Dec 2023

10/10 Excellent

toshihide

Stayed 2 nights in Nov 2023

10/10 Excellent

Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Margarita

Stayed 1 night in Sep 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice clean rooms but so worth it with the beautiful view!
Stayed 3 nights in Sep 2023

10/10 Excellent

Noriyuki

Stayed 1 night in Sep 2023

6/10 Okay

Aaron

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.

10/10 Excellent

Priscilla, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a spectacular location with a great view. The downtown area is only a short train/tram ride away which you get unlimited rides on for staying at the hotel. The staff were all very nice.
Stayed 2 nights in Jun 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto que estaba muy accesible y el personal muy atento. Limpieza y comodidad excelente.
Stayed 1 night in Mar 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

christopher

Stayed 2 nights in Feb 2023

10/10 Excellent

Brenda

Stayed 1 night in Dec 2022