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Atour Hotel Tianhe Guangzhou

2.5 star property

Photo gallery for Atour Hotel Tianhe Guangzhou

Front of property - evening/night
Lobby lounge
Hallway
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
No. 918 Guangzhou Da Dao Zhong, Tian He District, Guangzhou, Guangdong, 510000
  • Guangzhou Zoo
    ‪19 min walk‬
  • Taikoo Hui
    ‪2 min drive‬
  • Canton Tower
    ‪5 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪48 min drive‬

Room options

View all photos for Superior Suite

Premium bedding, in-room safe, desk, blackout curtains

Superior Suite

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Executive Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Bedroom

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Premium bedding, in-room safe, desk, blackout curtains

Executive Single Room

  • 29.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Somerset Haizhu Centre Guangzhou - Free shuttle bus to and from the exhibition hall during the Canton Fair

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (89)
The price is NZ$309
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Somerset Haizhu Centre Guangzhou - Free shuttle bus to and from the exhibition hall during the Canton Fair

About the area

Guangzhou

Located in Guangzhou (Tianhe), Atour Hotel Tianhe Guangzhou is within a 10-minute drive of Beijing Road Pedestrian Street and Canton Fair Complex. .This hotel is 10.3 mi (16.6 km) from Chimelong Paradise and 3.4 mi (5.5 km) from Canton Tower.

What's nearby

  • Tianhe Stadium - 14 min walk - 1.2 km
  • Guangzhou Zoo - 19 min walk - 1.7 km
  • Taikoo Hui - 2 min drive - 1.8 km
  • Canton Tower - 5 min drive - 5.5 km
  • Beijing Road Pedestrian Street - 6 min drive - 5.8 km

Getting around

  • Tiyu Xilu Station - 5 min walk
  • Guangzhou East Railway Station - 14 min drive
  • Foshan (FUO-Shadi) - 48 min drive

Restaurants

  • ‪弘前日本料理 - ‬6 min walk
  • ‪宴江南 - ‬2 min walk
  • ‪俏江南 - ‬6 min walk
  • ‪Hollys Coffee - ‬2 min walk
  • ‪老刘家 - ‬3 min walk

About this property

Atour Hotel Tianhe Guangzhou

Adults-only hotel with a fitness center and a restaurant
Atour Hotel Tianhe Guangzhou offers 201 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Guangzhou hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 201 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at Xiang Zhao serving guests of Atour Hotel Tianhe Guangzhou. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Xiang Zhao - This restaurant specializes in Chinese cuisine and serves breakfast and lunch.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 48 per person
  • A restaurant

Restaurants on site

  • Xiang Zhao

Things to do

  • Gym
  • Library

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 48 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Atour Guangzhou
Atour Hotel Tianhe
Atour Tianhe Guangzhou
Atour Tianhe
Atour Tianhe Guangzhou
Atour Hotel Tianhe Guangzhou Hotel
Atour Hotel Tianhe Guangzhou Guangzhou
Atour Hotel Tianhe Guangzhou Hotel Guangzhou

Atour Hotel Tianhe Guangzhou Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Hotels.com has the wrong placement of the hotel on the map - very misleading. I booked based on the location as I had business within a short distance from the supposed location on the map. No staff spoke English, got the wrong room as compared to what I booked for. Staff couldn’t help as communication was impossible.
Stayed 4 nights in Nov 2019

8/10 Good

Stephen Ur-Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Army Gunawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean hotel, 15 mins walk from 3 malls
Hotel is new and clean. Beddings were clean. Upgraded room was spacious. There was a karaoke place on the 5th floor and it was quite noisy at night. 15 minutes walk from 3 malls. Overall it was a great deal!

6/10 Okay

TY, Malaysia

New hotel
The hotel was formerly known as Vienna Hotel. The hotel been refurbished and renovated and is now known as Atour Hotel. It's located in Guangzhou Tianhe district. Taxi drivers does not know the hotel even by its chinese name. You may want to mention its next to sofitel. Hotel was opened mid 2016. There is a chinese restaurant located at the ground floor of the hotel. Serves chinese cuisine visited by quite a number of locals. -Breakfast:- Hotel serves breakfast at cny48 ( if not included in room rate). Breakfast is acceptable at the rate of cny48. Breakfast varieties:- buns, croissant ,tarts,sandwiches,porridge , soup noodles ,fried noodles ,vege, meat , cereals , juice, coffee ,milk etc. Cleanliness:- New hotel so clean. Room ventilation ought be improved. Hotel lift lobby is just next restaurant and therefore there was some "oil"( indescribable) scent. Hotel offers diy free laundry. There are 2 units of washing machine and one dryer. Detergent and antiseptic liquid are provided by hotel - very thoughtful of the hotel.There is a karaoke and convenient store in this hotel. -Location:- About 1 km walk from the busy area of Tee Mall and the Metro train station. May not be so convenient for a lady to walk alone to/ from the metro station at night as some stretches of road are quiet and dark. Ladies may want to consider the Royal Hotel which is nearer to Tee Mall / Metro station, avoiding the quiet street. Royal hotel's superior and deluxeroom has been refurbished this year

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good Location, helpful staff

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Arcelino

Disliked: Cleanliness
Não muito bom
Quarto com cheiro de cigarro
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 가성비 괜찮은 곳이었습니다. 호텔 직원들과 영어 소통이 잘 통하지 않았지만 끝까지 책임감 있게 서비스 해주시는 모습이 좋았습니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room is big, clean & tidy. Staffs at the receiption were very helpful. Decorations in the room were simple but very practical. Breakfast was OK, not many choices.

6/10 Okay

MIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
걸어서는 찾아갈 수 없는 호텔
소강소역에서 9분 걸어가면 된다고했지만 찾을 수 없었습니다 호텔측에서는 체육서로역에 내려서 걸어라고 했지만 둘째날도 찾을 수 없었습니다 호텔시설은 깔끔하고 좋은데 호텔건물에 클럽으로 보이는 노래방이 있었지만 시끄럽진 않았습니다 중국어를 모르는 사람은 찾아가기 힘든 호텔이므로 중국어주소를 적어서 택시기사에게 보여주세요 참고로 바가지는 조금 감안하시길..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
Comfortable hotel, clean & tidy. Good layout in the room. Very helpful staffs in the hotel. No international TV channels (BBC, CNN etc) are available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel at a very reasonsable price
Clean, tidy hotel room. Comfortable bed & pillow. Sufficient space inside the room. Breakfast is just OK, not many choices. No international TV channels available. No English translation on all labels for shampoo, shower gel etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel for very good value.
Big, clean and comfortable room. Very helpful staffs at the front desk. Hi speed internet WiFi but no international TV channels are available in the rooms. Bearkfast is OK but the staffs at the restaurant needs more training.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have a nice trip
very good.

8/10 Good

May Ngor, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good but hotel.com no good!
Atour Hotel cannot reconize hotel.com's coupon therefore hotel.com service was terrible and no more business from me! Very disappointment with hotel. Com