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Aparthotel

Hotel Fontabella

4.0 star property

Photo gallery for Hotel Fontabella

Loft, Kitchen, City View | Private kitchen
Premium Suite, Kitchen, City View | View from room
Deluxe Suite, 2 Bedrooms, Kitchen, City View
Premium Suite, Kitchen, City View | Private kitchen
Deluxe Suite, 2 Bedrooms, Kitchen, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Pet-friendly
  • Spa
  • Breakfast available
  • Room service

Explore the area

View map
Zona 10, Guatemala City, Guatemala, 1010
  • Place, Oakland Mall
    ‪6 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪11 min walk‬
  • Place, La Aurora Zoo
    ‪17 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Suite, Kitchen, City View

Premium Suite, Kitchen, City View

Premium Suite, Kitchen, City View

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, City View

Deluxe Suite, 2 Bedrooms, Kitchen, City View

Deluxe Suite, 2 Bedrooms, Kitchen, City View

  • 130 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Loft, Kitchen, City View

Loft, Kitchen, City View

Loft, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Guatemala City

With a stay at Hotel Fontabella in Guatemala City (Zona 10), you'll be within a 5-minute drive of U.S. Embassy in Guatemala and La Aurora Zoo. .This aparthotel is 4.4 mi (7 km) from Paseo Cayala and 0.4 mi (0.7 km) from Plaza Fontabella Shopping Center.
View more Aparthotels in Guatemala CityOpens in a new window

What's nearby

  • Oakland Mall - 6 min walk - 0.6 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

  • ‪Montano Steak House - ‬2 min walk
  • ‪Tre Fratelli - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Frisco Grill Fontabella - ‬3 min walk
  • ‪Teco Coffee House - ‬1 min walk

About this property

Hotel Fontabella

Pet-friendly aparthotel with free parking connected to a shopping center in Guatemala City
Hotel Fontabella offers 33 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 90 for adults and GTQ 90 for children
  • A bar/lounge
  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: GTQ 400 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 7 kg per pet
  • Fee: GTQ 280 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 400.0 per day

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 90 for adults and GTQ 90 for children
  • Airport shuttle fee: GTQ 160 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 280 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

H&F Hotel Fontabella Guatemala City
H&F Hotel Fontabella
H&F Fontabella Guatemala City
H&F Fontabella
H F Hotel Fontabella
Hotel Fontabella Aparthotel
Hotel Fontabella Guatemala City
Hotel Fontabella Aparthotel Guatemala City

Hotel Fontabella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 169 reviews
Rating 8 - Good. 27 out of 169 reviews
Rating 6 - Okay. 12 out of 169 reviews
Rating 4 - Poor. 4 out of 169 reviews
Rating 2 - Terrible. 7 out of 169 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Itzel

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, room comfort

Great place

We love this hotel because of its staff, and the comfortable rooms they have. Location is perfect with lots to do and places to eat.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Hotel Fontabella is an amazing property. Centrally located and so many food options are available within the hotel property. The Staff is superb, Sofia and the rest of the staff took excellent care of us during our stay. We will be returning in 6 months and really look forward to staying with Hotel Fontabella.
Stayed 8 nights in Jun 2025

10/10 Excellent

Irena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Justina

Liked: Cleanliness, property conditions & facilities
This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Stayed 3 nights in May 2025

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great apartment
Stayed 3 nights in Jun 2025

8/10 Good

Carmen V, Miami

Liked: Cleanliness
The water pipe burst and what the property offer was potatoe chips - unacceptable
Stayed 3 nights in May 2025

10/10 Excellent

John, Escazu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sheila, Newport Beach

Liked: Cleanliness, property conditions & facilities
Don’t need to leave once you check in as everything you need is under one roof……shopping, dining, entertainment, spa, bookstore, cafes, etc. terrific!
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sophia at the front desk is the asset of this property. Had a not so pleasant experience checking out in the past with one other receptionist though. Room is very spacious and having a/c is a major plus as most places in Guatemala do not have a/c (other than major hotels in the city). The balcony and kitchenette in each room are definitely appreciated. Also, the mall is a couple of floors down via elevator. There’s a Starbucks and very good restos plus a Sophos bookstore (comprehensive bookstore is a bit rare in GC). Overall, a very good stay in this hotel which is also within a short driving distance to and from the airport.
Stayed 1 night in May 2025

2/10 Terrible

Hebe

Disliked: Room comfort
Internet did not work. Size vs furniture are not adequate. Place feels empty and cold.
Stayed 1 night in May 2025

10/10 Excellent

maria M, Falls Church

Liked: Cleanliness, property conditions & facilities
Our stay at Fontabella Hotel was truly exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every interaction—from the front desk to housekeeping—was marked by genuine kindness, professionalism, and attention to detail. The accommodations were elegant, clean, and comfortable, offering a peaceful retreat right in the heart of Guatemala City. But what truly stood out was the personalized service. The team anticipated our needs, accommodated every request with grace, and made us feel like valued guests every step of the way. We left with full hearts and lasting memories. Thank you to everyone at Fontabella for making our stay so special. We can’t wait to return!
Stayed 3 nights in May 2025

2/10 Terrible

VICTOR

Disliked: Cleanliness, property conditions & facilities
Such poor customer service. And to be honest
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is so beautiful. Very clean! I just wish they had a pool but there’s a mall with restaurants to very very convenient!!!! Stay at Fontabella. You won’t regret it!!!
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my two pre-teen girls to visit a former exchange student who lives in the city. The price is really great for the spacious and clean accommodations. We were upgraded to a deluxe suite, which was very large and comfortable. Windows and doors are not well sealed for noise, so there is a lot of street noise in the evenings, but we fell asleep fine. Beds are comfortable and there is a lot of closet and cupboard space. Front desk staff all speak fluent English and are very helpful to arrange transportation and give local recommendations. They arranged a car to the airport for us at 4am. The cost was a little high, but they also gave options for Uber and taxi. Since our flight was early in the morning I thought the arranged car would be the most reliable. The driver was there waiting for us when we came down to the lobby. The plaza was very safe and nice with lots of really good dinning options. Few shop or restaurant staff speak English, so may be difficult for non-Spanish speaking guests. Also the shopping is a little overpriced and would recommend visiting one of the city's larger shopping plazas to do any shopping. There is a small market across the street with staples for the kitchen and beautiful flower bouquets. The only thing lacking at the hotel was a consistent supply of bottled water. Hotel policy is to supply one large jug per week, which is not enough for three people. We were able to get a second jug at a very reasonable price though.
Stayed 7 nights in Apr 2025

10/10 Excellent

Lesli

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 7 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, room comfort

Muy comodo

El departamento es sumamente amplio y confortable. Me molesto y me pareció fuera de lugar que una vez instalado en el lugar, me enviaron un mensaje a través de la aplicacion, que solamente decía que estaba prohibido el ingreso de armas.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Room comfort

Favorite Guatemala City Hotel

The whole building is amazing. For check-in, stand in front of the Starbucks, there is an elevator near the escalators, with a waterfall/fountain behind it. Take this elevator to floor 3 to check-in. There are many other sets of elevators but only this elevator will allow check in. Full kitchen, 1.5 bathrooms, loft style room was phenomenal. The shower had some mold growing in it from not being properly cleaned, but the rest of the space was very clean. The shower was properly hot and had really great water pressure. There is security at every entrance to the residents rooms, in addition to all the security staff within the Fontabella shopping center itself. Teco Coffee House, easily one of the best coffee shops in the world, he really knows what he is doing, is across the street to the south. So many breakfast and dinner options right in the building. Oakland Place (mall) and numerous other food options are a short walk away. I will stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and amazing suite. It’s like having your own full equipped apartment. Will book again
Stayed 2 nights in Apr 2025

10/10 Excellent

Yesenia, Encino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this property a few times and keep coming back because we love everything about it. We highly recommend it! It is beautiful, clean, fancy, and safe. You never have to leave the property because everything you need is beneath you. Our goal is to dine at all of the amazing restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marquesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great , very satisfied no complaints…
Stayed 7 nights in Feb 2025

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Very kid friendly
Stayed 4 nights in Jan 2025