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The Plaza Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Plaza Inn & Suites

Lobby
Deluxe Suite
Indoor pool
Lobby
Desk, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Hagerstown Suns Municipal Stadium
    17 min walk
  • Hagerstown Dog Park
    2 min drive
  • Maryland Theater
    3 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    16 min drive

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Days Inn by Wyndham Hagerstown I-70
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.2 out of 5, (952)
Days Inn by Wyndham Hagerstown I-70

About the area

Hagerstown

Located in Hagerstown, The Plaza Inn & Suites is within a 5-minute drive of Hagerstown Suns Municipal Stadium and Hagerstown Dog Park. .This hotel is 1.6 mi (2.5 km) from Maryland Theater and 2.1 mi (3.4 km) from Washington County Museum of Fine Arts.

What's nearby

  • Hagerstown Suns Municipal Stadium - 17 min walk - 1.5 km
  • Maryland Theater - 3 min drive - 2.6 km
  • Pennsylvania Dutch Market - 5 min drive - 4.9 km
  • Washington County Museum of Fine Arts - 5 min drive - 3.4 km
  • Hagerstown Premium Outlets - 5 min drive - 4.7 km

Getting around

  • Martinsburg Station - 31 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬20 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬6 min walk
  • ‪Dolce - ‬2 min drive

About this property

The Plaza Inn & Suites

Hotel in Hagerstown with a 24-hour front desk and an indoor pool
The Plaza Inn & Suites offers 145 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 145 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Planning an event in Hagerstown? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • Conference space (2400 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 94 out of 402 reviews" "
Rating 8 - Good. 55 out of 402 reviews" "
Rating 6 - Okay. 64 out of 402 reviews" "
Rating 4 - Poor. 71 out of 402 reviews" "
Rating 2 - Terrible. 118 out of 402 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Charlie

Disliked: Staff & service
Normal
Stayed 1 night in Aug 2024

4/10 Poor

Melissa

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The lobby is deceptively pretty. The outside and around the property is less so. It is situated up on a hill, but the road is very rough. The room was ok, but not nice. The curtains had a massive rip, there were no Kleenex/tissues, and only one trash can for the whole room - in the bathroom. The tub & shower were dingy and had soap scum all over. The TV remote never worked. They also do NO discounts (military, AARP, etc) but take a deposit. Will never stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Kayla, Hagerstown

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cleaning sucks.. most employees at desk have a nasty attitude.
Stayed 1 night in Jul 2024

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
run down property trying to make the best of it.
Stayed 1 night in Aug 2024

10/10 Excellent

Marie, Hagerstown

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Slyme

Stayed 1 night in Aug 2024

2/10 Terrible

Christine, Blacksburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute arrived I knew the property did not look like the pictures posted. A sign said the door was locked. A number of homeless women with children came in and out of the facility. I am a tolerant person but also a white retired college professor woman who knew that this was not any place I should spend a night. The Plaza facility inn has been clearly converted into a homeless shelter. It is Expedia's fault for not inspecting the hotels it is listing. I drove to a hotel that I knew from previous visits that was comfortable, clean and safe.
Stayed 1 night in Aug 2024

8/10 Good

Terry L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a $50 or $100 deposit (for jacuzzi rooms) that isnt mentioned until check in, does not allow any guests and in general looks terrible inside. The room was 87* inside when we walked into it because they keep the AC system turned off. It took over 6 hours for it to get below 75* after we turned it on. The walls were dirty, the corners by the floors stained, mold/mildew on the walls in the bathroom. There were only two towels provided (both of which were less than a tooth paste tube thick when folded up) and a Single bar of soap (for a twin queen room). The bedsheets felt like sandpaper and the mattress’ marginally comfortable. The mattress toppers (we pulled the bed sheets off to check for bed bugs, which i do at every hotel) were well worn with significant quantities of holes in them. That is all before mentioning how the other tenants and people around the hotel made it feel like a very unsafe area to be. In general, this is by a large margin the absolute worst hotel i have ever stayed in, and i stay in hotels about 18 mights a month, 12 months a year. The only saving grace was hot water and no bed bugs. I paid for two nights and elected to not return for the second night because of how poor the room was, the poor sense of security and the fact the morning after our first night, the mirrors on my vehicle had been moved and damaged.
Stayed 2 nights in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had roaches in my room. Room was dusty.
Stayed 2 nights in Jul 2024

10/10 Excellent

ANNA

Stayed 1 night in Jul 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Lloyd E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Rashawn

Stayed 1 night in Jul 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Dechante

Business traveller
Stayed 1 night in Jul 2024

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t even get to check in they took the last of my money through the app and then when I showed up they wanted a 50$ deposit I don’t have me and my family ended up sleeping in my car and when we walked in there it was hot with fans blowing everywhere I could only imagine what the rooms felt like
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Jul 2024

10/10 Excellent

James D

Liked: Cleanliness, staff & service
No A/C in hallways
Stayed 1 night in Jul 2024

6/10 Okay

Denise

Stayed 1 night in Jul 2024