See all properties
Save

Hotel Residence am Hauptbahnhof

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Residence am Hauptbahnhof

Front of property
Quadruple Room
Staircase
Reception
Triple Room | Bathroom

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Steindamm 24-26, Hamburg, HH, 20099
  • Moenckebergstrasse
    7 min walk
  • Hamburger Kunsthalle
    9 min walk
  • Jungfernstieg
    17 min walk
  • Hamburg (HAM)
    35 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Room
Generator Hamburg
Pet-friendly
Free WiFi
Breakfast available
Bar
3.9 out of 5, Good, (1001)
The price is NZ$334
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Generator Hamburg

About the area

Hamburg

With a stay at Hotel Residence am Hauptbahnhof in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. .This hotel is 2 mi (3.3 km) from Elbe Philharmonic Hall and 2.6 mi (4.2 km) from Reeperbahn.

What's nearby

  • Hamburger Kunsthalle - 9 min walk - 0.8 km
  • Hamburg City Hall - 17 min walk - 1.5 km
  • Miniatur Wunderland - 4 min drive - 3.1 km
  • Elbe Philharmonic Hall - 5 min drive - 3.3 km
  • Hamburg Cruise Center - 5 min drive - 3.1 km

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Köz Ocakbaşı - Barbecue House - ‬1 min walk
  • ‪Ocakbasi Grill House - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪Back-Factory - ‬1 min walk
  • ‪Indisches Restaurant Badshah - ‬3 min walk

About this property

Hotel Residence am Hauptbahnhof

Hotel with a 24-hour front desk, near Miniatur Wunderland
Hotel Residence am Hauptbahnhof offers 30 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Off-site parking within 311 mi (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 13 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 18 per night (1640420 ft away)
  • In-room safe fee: EUR 3.00 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Hotel Residence am Hauptbahnhof Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 770 reviews" "
Rating 8 - Good. 283 out of 770 reviews" "
Rating 6 - Okay. 252 out of 770 reviews" "
Rating 4 - Poor. 106 out of 770 reviews" "
Rating 2 - Terrible. 45 out of 770 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most concerning thing was the feel of the neighborhood. I knew that it would be shady when booking near the HBh, but it and it was pretty sketching coming home at night. Lots of men lingering on the streets gawking at me and my teenage daughters.
Stayed 1 night in Jul 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This is a terrible hotel. No air conditioning and no elevator until you climb steep steps past the second floor. Bathroom is tiny. Carpeting is old.
Stayed 1 night in Jul 2024

10/10 Excellent

Niel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the station.
Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Stayed 3 nights in Feb 2024

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities
Very unsafe area, don't go there. The staff isn't very friendly, the breakfast is overpriced, some rooms are OK, but small, others very noisy or smelly. You are better off buying a Deutschlandticket and staying in Lubeck or Bremen.
Stayed 3 nights in Jun 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this hotel because it was close to the train station - I came in by train and was due to leave by train the next morning. I was a little apprehensive after reading all of the negative reviews, but I was pleased overall with my stay here. The hotel offers the basic amenities for a comfortable night's stay: comfortable bed, cleaning bedding, nice pillow, blackout curtains, a television (I did not turn mine on so I cannot comment on the channels), a hot shower, a modern toilet, bath and hand towels, hand soap and body gel dispensers, a floor mat, hand towel and bath towel, luggage storage including a large cabinet with hangers and shelving, a writing desk and chair, a bedside table with a lamp, sufficient lighting in the room, an electronic safe, tourist maps and information in the hallway, and, finally, friendly and helpful staff. I was allowed early check-in. There is a medium-sized supermarket 50 metres from the hotel called Penny, which was very handy. It's a 5 minute walk to the train station. The hotel offers breakfast for a few, but I did not utilize the service. The surrounding area is a bit seedy (many homeless and presumed drug addicts), however I was never bothered by anyone during my stay. Overall, a good and very budget friendly stay here!
Stayed 1 night in Jun 2024

8/10 Good

Tristanio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Stayed 3 nights in May 2024

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice quiet room. Convenient location. I'd stay there again.
Stayed 1 night in May 2024

10/10 Excellent

boakye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

4/10 Poor

Gertrude

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My cheese and egg sandwich was bitten with big holes by some unknown “animal” during the night, it was just scary and I tried not to leave my bed in the dark. Very uncomfortable and scary!
Stayed 2 nights in Apr 2024

6/10 Okay

Jan

Stayed 2 nights in Feb 2024

10/10 Excellent

boakye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very smooth
Stayed 1 night in Jan 2024

10/10 Excellent

boakye

Stayed 1 night in Jan 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not warrant a 3* rating . Carpets dirty and general decor tired.picture of hotel front did not match the reality so spent 45 mins in the dark , at night , trying to find the hotel . Have not used Expedia before . I won’t be using it again . A very disappointing experience
Stayed 1 night in Sep 2023

10/10 Excellent

wen

Stayed 2 nights in Aug 2023

2/10 Terrible

Elsabe

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

ROBERT

Stayed 1 night in Jan 2023

2/10 Terrible

Michael

Stayed 2 nights in Sep 2022

2/10 Terrible

Nancy

Stayed 1 night in Jul 2022

4/10 Poor

Lijana

Stayed 2 nights in Jun 2022

4/10 Poor

Jorge

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself is okay. No elevator to second floor. Staff is very nice. The area around it is terrible and looks rather dangerous. Bathroom had leaky faucet and there’s a gap on the floor that can rip your toes off. Too expensive for what it is. I do not recommend.
Stayed 5 nights in Jun 2022

10/10 Excellent

Markus, Temecula

Stayed 1 night in May 2022

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Place smelled of mold and cigarettes. Shower leaked. The room itself was okay
Stayed 3 nights in May 2022

6/10 Okay

Luca Felix

Stayed 2 nights in May 2022

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, large rooms and friendly staff. For short stay in Hamburg I recommend to young people.
Stayed 1 night in Apr 2022