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Room type Options Nightly price Book
Privilege, Room, 1 Queen Bed
Room with view
1 Queen Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 1 Double Bed
24 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 Double Bed with Sofa bed
24 square metres
1 Double Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room, 2 Single Beds
24 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 Double Bed with Sofa bed
Room with view
44 square metres
1 Double Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Privilege, Room, 1 King Bed
Room with view
1 King Bed
Room sleeps 2 guests
Select dates to see price
Superior Room, 1 Queen Bed with Sofa bed
Room with view
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Privilege, Room, 1 King Bed with Sofa bed
Room with view
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Eco-certified Hamburg hotel in Hamburg-Mitte with a sauna

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
24-hour front desk

With a stay at Mercure Hotel Hamburg City, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 1.7 mi (2.7 km) from Elbe Philharmonic Hall and 2.4 mi (3.9 km) from Reeperbahn.

Stay in one of 187 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.

Grab a bite to eat at Bar/Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Mercure Hotel Hamburg City

Amsinckstr. 53, Hamburg, HH 20097

Renovations & Closures

The property will be renovating from September 30 2024 to March 31 2025 (completion date subject to change). The following areas are affected:

  • Parking area

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 187
  • Number of floors - 6
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Meeting rooms
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 1
  • Snack bar/deli
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Vegetable garden
  • Ballroom
  • Banquet hall
  • Food and water bowls
  • Vegetarian breakfast available
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible shuttle
  • Number of accessible parking spaces 3
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 89
  • Stairwell handrail height (inches) - 37
  • Stairwell handrail height (centimetres) - 94

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Mercure Hotel Hamburg City offers 187 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size 49
  • TV size (measurement) inch
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Bar/Bistro - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Sailing nearby
  • Bicycle rentals on site

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in stairways
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for dinner

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Sustainability/community reinvestment (10% revenue or more)

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 to 24 for adults, and EUR 12 to 18 for children
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Hamburg City
  • Mercure Hotel Hamburg City
  • Mercure Hamburg City Hamburg
  • Mercure Hamburg
  • Mercure Hotel Hamburg City Hotel
  • Mercure Hotel Hamburg City Hamburg
  • Mercure Hotel Hamburg City Hotel Hamburg

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (Gronne Nogle)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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