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Room type Options Nightly price Book
Superior Twin Room
18 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Executive Room
22 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Double Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, No Windows
18 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Family Room
28 square metres
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Suite
Room with view
32 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Hanoi hotel in Old Quarter with a full-service spa

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Serene Boutique Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. This family-friendly hotel is 0.5 mi (0.7 km) from Hoan Kiem Lake and 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre.

Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Take advantage of the hotel's 24-hour room service.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Serene Boutique Hotel & Spa

16-18 Bat Su, Hanoi,

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Total number of rooms - 46
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2013
  • Luggage storage
  • Babysitting or childcare (surcharge)
  • Water dispenser
  • Reception hall

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese

Room Amenities

Serene Boutique Hotel & Spa offers 46 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 32
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Local maps
  • Electrical adaptors/chargers

Where to Eat

24-hour room service is available.

Nearby Things to do

  • Hiking/biking trails nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Children stay free

One child stays free

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 6

Property is not cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

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