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 Hanoi •1 Room
 Hanoi • 1 Room
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Silk Queen Hotel

4.0 out of 5.0
100 Hang Gai Street, Hanoi, 0508 283 858
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5.0 of 5 guest rating
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Wifi
Business
Laundry
Babysitting
24/7 Desk
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Room type Options Nightly price Book
Photo of room
Deluxe Double or Twin Room, No Windows
26 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Other room types
Photo of room
Suite, Terrace, City View
Room with view
55 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Family Triple Room, 1 Bedroom, City View
Room with view
45 square metres
1 Double Bed and 1 Twin Bed 3 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Grand Double or Twin Room, City View
Room with view
45 square metres
1 Double Bed 1 Twin Bed and 1 Large Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Luxury Double or Twin Room, 1 Bedroom, City View
Room with view
32 square metres
1 Double Bed 2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel, walk to Hoan Kiem Lake

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (free)
24-hour front desk

With a stay at Silk Queen Hotel in Hanoi (Old Quarter), you'll be within a 5-minute walk of St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. This upscale hotel is 0.3 mi (0.4 km) from Hoan Kiem Lake and 0.3 mi (0.5 km) from Thang Long Water Puppet Theatre.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and tablet computers. Your bed comes with down comforters and premium bedding. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and bidets.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.

Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 700 square feet (65 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

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Silk Queen Hotel

100 Hang Gai Street, Hanoi, 10000

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 60
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2014
  • Number of restaurants - 1
  • Conference space size (feet) - 700
  • Conference space size (meters) - 65
  • Number of meeting rooms - 1
  • Free reception
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (free)
  • Supervised childcare/activities (free)
  • Motorcycle parking only
  • Coin laundry nearby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese

Room Amenities

Silk Queen Hotel offers 60 accommodations with tablet computers and DVD players. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Fridge
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Room service
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • DVD player
  • Microwave (on request)
  • Bidet
  • Slippers
  • Cable TV service
  • Free WiFi
  • Down comforter
  • TV size 32
  • Tablet computer
  • LED TV
  • Electric kettle
  • Towels provided
  • Number of bedrooms: 1
  • Number of beds 1
  • Toothbrush and toothpaste available
  • Bed sheets not available

Where to Eat

A complimentary manager's reception is offered each day.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Silk Queen Bar - Onsite bar.

Room service is available.

Nearby Things to do

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 6
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 16

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.
  • Cribs (infant beds) are available for VND 350000.0 per day.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.

For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals not allowed

One child stays free

UnionPay

Debit cards not accepted

Staffed front desk

Security system

Children stay free - maximum age 6

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 350000.0 per day
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen
  • Silk Queen Hotel Hotel
  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel Hotel Hanoi

We should mention

Pool access available from 6 AM to 10 PM.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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