8/10 Good
Kim
26 Oct 2024
Unsafe practices by hotel staff
Our check in was good, front desk clerk was very nice but as we were going to bed another family unlocked our door and tried to enter. Thankfully we had the security bolt in place but it was unsettling and disruptive! Someone had given our room to another family!
In these days of so many security checks in place, this should not have happened! I expected better from a national company like Holiday Inn!
We paid $200 to be unsafe in our room! What would have happened if we hadn’t had the security bolt in place?
Kim
Stayed 1 night in Oct 2024