Baymont by Wyndham Helen

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Baymont by Wyndham Helen

Lobby
32-inch TV with cable channels
Lobby
Desk, blackout curtains, iron/ironing board, rollaway beds
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪6 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Alpine Mini Golf
    ‪7 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪48 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Balcony (Hot Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Mountain View

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Helen

With a stay at Baymont by Wyndham Helen in Helen, you'll be in the mountains, within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park. .This motel is 0.8 mi (1.2 km) from Unicoi State Park and 1.9 mi (3 km) from Chattahoochee National Forest.

What's nearby

  • Alpine Helen/White County Convention and Visitors Bureau - 6 min walk
  • Helen Festhalle - 7 min walk
  • Charlemagne's Kingdom - 12 min walk
  • Helen Tubing & Helen Water Park - 12 min walk
  • Unicoi State Park - 14 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬3 min walk
  • ‪Cowboys & Angels - ‬9 min walk
  • ‪Hofbrauhaus Restaurant - ‬15 min walk
  • ‪Troll Tavern - ‬7 min walk
  • ‪Spice 55 - ‬7 min walk

About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as wireless internet access (surcharge) and concierge services. Additional features at this motel include gift shops/newsstands, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Baymont by Wyndham Helen. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Helen? This motel has 2400 square feet (223 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2400 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Local culture and ecosystem education
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.2
Rating 10 - Excellent. 207 out of 1002 reviews" "
Rating 8 - Good. 215 out of 1002 reviews" "
Rating 6 - Okay. 200 out of 1002 reviews" "
Rating 4 - Poor. 189 out of 1002 reviews" "
Rating 2 - Terrible. 191 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Vania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is close to everything. Walkable to Helen Downtown. Good breakfast, good service
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This was probably the most disgusting room I’ve ever been in. Mold on the ceiling, urine stains on the bed sheets, an inch gap under half of the broken door, bathtub completely unusable…looks as if someone picked holes in it then rubbed with grease, the toilet is from the 1950ish era… even flush unless you hold it down for a minimum of 20 seconds, the list goes on. I would hate to know a child with asthma stays in this room. I also think being in such a busy tourist town there would be MUCH better conditions. This hotel should be ashamed to even think to offer such horrendous accommodation, most of the population doesn’t live in filth, much less visit it. I have attached pictures which doesn’t do the situation justice.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

4/10 Poor

Len

Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not kept up
Stayed 1 night in Oct 2024

2/10 Terrible

Rolando

Disliked: Cleanliness, property conditions & facilities, room comfort
Baymont in Helen, GA
This hotel should be closed and refurbished, the room was disgusting, bathroom disgusting, we have cockroaches in our room, the carpet was like in you are walking over rocks, breakfast very poor, cereals, milk, fruit cups, yogurt and a very bad tasting coffee.
Stayed 2 nights in Oct 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Horrible! I have tried for 5 days to get a response from Hotels.com. I would never recommend Baymont in Helen, Georgia to anyone. Rooms need complete makeover.
Stayed 3 nights in Oct 2024

2/10 Terrible

Phillip

The reservation date was changed. I never checked in
Stayed 1 night in Oct 2024

6/10 Okay

Earl

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rodney

Liked: Staff & service, property conditions & facilities
The only complaint that I have I was on the fifth floor and there was a dog up there barking all night. I didn’t hear my wife did Barking doesn’t bother me.
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Scott

Travelled with family
Disliked: Amenities
Needs a good cleaning and repairs and paint
Stayed 2 nights in Oct 2024

6/10 Okay

Kara

Travelled with partner
Disliked: Amenities
Location was good, but rooms need renovating. The AC made weird noises. Breakfast didn’t look appetizing so skipped.
Stayed 1 night in Sep 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointing Stay!!
Very disappointed. The photos from hotels.com did not match my in person vision. Out of 3 rooms, each had issues from holes in the walls, the shower door falling off the track (& not sliding), discolored paint on the wall, the headboard leather scratched in appearance, exposed wiring at thermostat, chipped paint in ceilings, broken ac/heat cover, musky odor, the floors needed attention, hair in towels, and moisture issue in the room (damp). Note: I didnt get 3 rooms, this was after speaking to the representative about the issue in room 1 and I was moved to two other rooms. The representative then explained there would be issues in all of the rooms.
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Stayed 2 nights in Sep 2024

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like a dog kennel.The place was filthy and run-down. Not what I expected of a Wyndom property.
Stayed 3 nights in Sep 2024

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Charles

Disliked: Room comfort
Never again
The most miserable pillows and mattress ever. Neither my husband or I got much rest. The one bedside lamp did not work. The room was very dark. The sofa sunk in when sat on making it hard to get up. Sleeping in the car would have been better.
Stayed 1 night in Sep 2024

10/10 Excellent

Nazli

Stayed 2 nights in Aug 2024

2/10 Terrible

Lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Si estaba limpio pero no me gustó
Stayed 1 night in Sep 2024

8/10 Good

Aubrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great walking distance from everything in town.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Review of Baymont Inn and Suites by Wyndham. Helen Georgia Date of Stay 9/12/2024 until 6/15/2024 This property was in the worst condition I have ever been to. I expected much more from my past Wyndham visits. We were given a room in which maintenance was not performed with any skill. 1.There was an area of falling paint in the bathroom over the shower.2.The “Heat lamp” was a plain light bulb. 3.The caulking around the shower was something a child would have done.4.The shower curtain rod was replaced many times and the holes from the past replacements were not plastered or painted. The shower curtain sagged and the curtain needed to be hooked over the ends where a screw was to hold it in place.5.The floor had a bad repair in the bathroom, the corner nearest the front door had mold. 6..There were flies of some sort throughout the bathroom. The HVAC unit cover door was broken off, the knobs on the unit were exposed and broken. The thermostat worked, however when they replaced the unit with one of a different size, they did not fill in the hole left by the previous unit. The refrigerator, the glass in the refrigerator was “Crusty”, the lettering from a previous guest’s contents was on the glass. There was no hand soap provided. We were provided one bath towel for a four day stay and had to request more. We were provided about 1/10th of a roll of toilet paper.The outside :There were cigarette butts out side many doors. And in the stairwells. All external areas were in disrepair.
Stayed 4 nights in Sep 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was yelling at guests and being very disrespectful to us and other guests. Very unprofessional assisting us in jogging pants and flip flops with a I dont care attitude including the front desk staff our room had a broken toilet and severely damaged door no toilet paper soap and towels in room had to request them room was extremely dirty too staff was upset to provide these items had to use google translate to communicate with them there was no 24/7 front desk assistance at night just a sign saying call a number that was disconnected coffee maker in room but no cups and very dirty the owners are trading off of the Wyndham bame forva Baymount price with no customary Wyndam amenities this hotel should be removed from expedia (pictures listed of hotel were all fake) breakfast buffet had dirty counters and tables with rotten fruit that was there our whole stay
Stayed 3 nights in Sep 2024

4/10 Poor

Johnny

Stayed 3 nights in Aug 2024