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Helendorf River Inn, Suites & Conference Center

2.5 star property

Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Property grounds
Terrace/patio
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪3 min walk‬
  • Helen Arts & Heritage Center
    ‪4 min walk‬
  • Unicoi Hill Park
    ‪5 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪50 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1003)
The price is NZ$357
for 1 room
includes taxes & fees
8 Mar - 9 Mar
SureStay Hotel by Best Western Helen Downtown

About the area

Helen

A stay at Helendorf River Inn, Suites & Conference Center places you in the heart of Helen, steps from Chattahoochee River and 3 minutes by foot from Helen Festhalle. .This hotel is 0.2 mi (0.4 km) from Helen Arts & Heritage Center and 0.2 mi (0.4 km) from Unicoi Hill Park.

What's nearby

  • Helen Festhalle - 3 min walk
  • Helen Arts & Heritage Center - 4 min walk
  • Charlemagne's Kingdom - 7 min walk
  • Alpine Helen/White County Convention and Visitors Bureau - 12 min walk
  • Helen Tubing & Helen Water Park - 18 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬7 min walk
  • ‪Cowboys & Angels - ‬4 min walk
  • ‪Hofbrauhaus Restaurant - ‬10 min walk
  • ‪Troll Tavern - ‬2 min walk
  • ‪Spice 55 - ‬13 min walk

About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel with free breakfast connected to the convention center in Helen
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fishing
  • Outdoor pool
  • Shopping

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Computer station
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 407 out of 690 reviews
Rating 8 - Good. 204 out of 690 reviews
Rating 6 - Okay. 61 out of 690 reviews
Rating 4 - Poor. 14 out of 690 reviews
Rating 2 - Terrible. 4 out of 690 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

donald

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with a clean room with a beatiful view. Right on mainstreet so no need to uber to any spots and easy to drive out and come back to a parking spot.
Stayed 2 nights in Nov 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. A charming inn in the center of town!
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient and perfect walking distance to everything. Very clean but could definitely use some repairs. Paint didn’t match on the walls. Lots of scuffs and scratched and gouges in the walls.
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service
Just old bldg and having Togo outside for breakfast and not having hot breakfast (cooked not wrapped) but overall would stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Reinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it
Stayed 1 night in Nov 2024

10/10 Excellent

Laike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to restaurants and shopping!
Stayed 3 nights in Nov 2024

10/10 Excellent

Salim

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. The room was clean and the bed was very comfortable. We had a river front balcony with excellent views. The staff is very friendly and made us feel welcome. We will definitely return!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness question
Property was nice enough- however, I have to give an honest review. When my elderly parents and teenage son checked into their room, there were some appalling ‘personal items’ left in the top drawers of the dresser….. so- was the room really cleaned??! I was also called by the hotel manager who seemed upset and asked if we ‘left our items behind’!!! When the issue was found to be with the hotel, I got a cold swift apology- Probably won’t stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Staff was good. Hotel is old but kinda nostalgic. The only issue was we had a room with balcony over the creek and the person under us smoked marijuana literally day and night. We were not able to enjoy the balcony or keep our door open that we paid a higher price for.
Stayed 1 night in Nov 2024

8/10 Good

TY

Liked: Cleanliness, staff & service, property conditions & facilities
Check in easy and guy was friendly. Can't beat the location. Both doors did not open to the balcony. One was permanently shut and the window in that one was cloudy so it ruined our view a bit. One other issue, and no fault of the hotel, is the huge parking lot across the river. When it's full it kinda ruins the picturesque view you may be looking for. And during the summer all the tubers during the day probably destroy it. Beds were comfortable. They do offer some breakfast items. Make sure to read their terms and conditions, they are very straight forward and open. If you are surprised by anything you didn't read them. Honestly, for the price, next time we will go back to the cheaper, non balcony room. They have a great little walk along the river with tons of chairs and tables so we will just utilize that next time. But location alone is worth it, once we park the vehicle it doesn't move till we check out.
Stayed 3 nights in Nov 2024

8/10 Good

Yunfeng

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable beds nice employees
Stayed 3 nights in Nov 2024

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and kitchenette. The beds and bedding were super comfortable and clean. The only recommendation is to pressure wash the balcony. All in all it was a great stay and the area was so enjoyable. A must see if the HoferS Bakery right up the street.
Stayed 5 nights in Nov 2024

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful environment and view of river
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
The hotel and the entire town of Helen needs a complete remodel and updating. It is far too old; lots of broken, or torn tiles, bricks, and desperately in need of fresh paint. Cute town and I'm sure it was prettier back in the 70's or 80's.
Stayed 2 nights in Nov 2024

6/10 Okay

Dennis

Travelled with partner
Property was nice and in a great location. Had a balcony over the stream which was great.
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was clean. Staff not too friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only negative would probably be that the walls are paperthin. Night person called to complain about the noise, and I have no idea what he was talking about. Our TV was on, but not loud, and we were just conversing - but he got very rude. We did hear the noise next door at 8 AM, so I maybe understand.
Stayed 1 night in Oct 2024