4/10 Poor
Kari
Travelled with family
21 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay was 4 nights and 5 days with this property. The staff in the Best Western hotel were friendly and accommodating. The breakfast area was clean and the food was good. The option for continental breakfast was one of the reasons I booked this property and I was very pleased. The pool access was also a plus for our kids. The property on the suite side was not kept up very well. Outside there were dead trees, overgrown weeds and the grass was in need of mowing. Inside the suite, there was a dust line along the floor boards throughout. The furniture and carpet were very dated, and there was also a very strong musty odor. The weather was not too hot while we were there, so we kept the windows open to air it out. We had planned to cook meals and take advantage of the kitchen in the suite, but went out of our way to stay out of the suite as much as possible due to the musty smell. The staff must be aware of the musty smell being a problem because the access doors to the building were propped open each morning to air out the hallways. All of our belongings came home smelling musty. I am not one to write bad reviews on places, but this place really needs to be updated or have a deep cleaning.
Kari
Stayed 4 nights in Aug 2024