2/10 Terrible
Jessica
Travelled with family and small children
16 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS. Property is nothing like the pictures. We arrived to this property and it clearly had not been cleaned in a long time. There were used q tips and balls of hair in the bathroom drawers. There was even a used toothbrush in one of the drawers. The air vents were coated in a thick layer of dust and dirt. There was also a dead roach in the middle of the floor. The patio door did not even open. The dryer was broken. We were staying with our one year old and didn't feel safe letting him crawl around with the amount of dirt everywhere. This rental is run through Vacasa who did not return our calls. We had to eventually go to their office and speak with several people to get a refund. They did refund pretty painlessly so I think they knew the property wasn't up to par. This experience has turned me off of any rental property, we will be sticking to hotels from now on.