Comfort Hotel Hiroshima Otemachi

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Lobby
Standard Twin Room, 2 Single Beds, Non Smoking
Reception
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Central Shopping District
    ‪8 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪9 min walk‬
  • Hiroshima (HIW-Hiroshima - Nishi)
    ‪14 min drive‬

Room options

Standard Twin Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Compact)

9.0 out of 10
Wonderful
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Hiroshima

Located in Hiroshima (Hiroshima City Centre), Comfort Hotel Hiroshima Otemachi is within a 5-minute drive of Hiroshima Museum of Art and Hiroshima Green Arena. .This hotel is 1.4 mi (2.3 km) from Hiroshima Castle and 1.5 mi (2.3 km) from Shukkeien.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk
  • Hiroshima Peace Memorial Museum - 9 min walk
  • Atomic Bomb Dome - 13 min walk
  • Hiroshima Green Arena - 19 min walk
  • Hiroshima Castle - 3 min drive

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪キング軒大手町本店 - ‬3 min walk
  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪くにまつ 汁なし担担麺中電前店 - ‬2 min walk
  • ‪なか卯広島大手町店 - ‬2 min walk
  • ‪麺屋会心の一振り - ‬1 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 258 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 524 reviews" "
Rating 8 - Good. 210 out of 524 reviews" "
Rating 6 - Okay. 75 out of 524 reviews" "
Rating 4 - Poor. 8 out of 524 reviews" "
Rating 2 - Terrible. 4 out of 524 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The staff were extremely helpful, the room was great. Comfy bed & great choices for films.( Had u pay )The city itself is amazing& love the food. I had my first highball here, now I'm a fan ❤️ Really like the refreshing drinks at front desk, helped relieved our fatigue from the humidity. The food was amazing, great selections & I'm in love with sweet potato&oat milk smoothie😍 Thank you, we had a wonderful stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and Staff were outstanding. Breakfast great plus room and facilities meeting expectations. Room small by North American standards but well equipped. Only negative point was the TV as did not have BBC News or CNN. In the end did not matter as overall experience commendable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wellman

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Sangeeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel has vegetarian breakfast option that is the most important thing for me. Walkable to peace memorial park and Atomic bomb dome. Carpets in the elevator needs to be replaced..
Stayed 1 night in Oct 2024

10/10 Excellent

Nelda, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best budget hotel that comes with free breakfast. Walkable to everything, the Dome, museum, shopping and dining. The room is very tight but clean and it’s non-smoking hotel. Theres a coffee station available all day by the reception, amenities you can pick them up by the lobby. There’s a coin laundry. There’s a seating area with books and ipad that you can use. There’s a smoking room. You only need to take the streetcar from the train station to the hotel. Very convenient.
Stayed 2 nights in Oct 2024

8/10 Good

Dick K

Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place with close transportation - bus, street car right outside the hotel. Good breakfast as well to get the day started,
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Milagros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for couple days, very small rooms
We stayed couple nights so it was good, it is in a great lication, steps away from the streetcar stop, and walking distance from the Peace monument and museum. Excellent restaurants nearby, excellent customer service, good breakfast. The rooms are really cramped, there is no space for big luggages, even a medium one was challenging to open the suitcase. Cleani g was good but i wonder how throughly could be in a such small space. Bathroom was smaller than a bathroom in a ferry cabin! You have to be slender to fit well there, in addition the bathtub is very high, not recommended if you have mobility issues.
Stayed 3 nights in Oct 2024

4/10 Poor

Nathan

Travelled with family
Disliked: Staff & service
Check in was painful. During our trip to Japan the only situation where our credit card was 'declined' was at this hotel despite being able to prove the transaction was approved and showing on our account statement. We ended up having to pay cash for the reservation. I lost count of the number of copies of our passports the front staff took which was a little worrying. The front staff including the manager didn't seem to know what to do or what they were actually doing
Stayed 2 nights in Sep 2024

10/10 Excellent

Sanderz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anita van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible to everything.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dusty but otherwise very clean. Complimentary breakfast was delicious and staff were amazing — attentive, welcoming, and helpful. Rooms are quite small, so just be aware! Wasn’t an issue for us since we were travelling light and didn’t plan to spend too much time in the room aside from sleeping, anyway. Great location, easy to walk to the Peace Park and lots to see and eat in the area. Conveniently located near streetcar stop, so navigating throughout the city was easy.
Stayed 2 nights in Sep 2024

8/10 Good

Barbara, Converse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we selected was the Queen compact. In retrospect, I missed the compact part when booking because the space was very tight for two adults, especially for my 6ft 2in husband. We managed okay because we packed carry on suitcases and backpacks. If you have full size luggage, it's a no go. The breakfast buffet was delicious and generous. Despite large crowds on one of the busy mornings, the staff managed it well and there was no lack. They accommodated storing my temperature sensitive medication and travel cooler in the hotel's refrigerator and freezer since the room's mini fridge was not cooling enough. My only complaint would be the bed. It was rather stiff, including the pillows, the blanket felt small for the two of us, and unfortunately, we didn't find a spare. Every time we shifted in bed, we felt the movement, which meant light sleep. Overall, the accommodation served its purpose for three nights and the staff was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Very nice and clean rooms. Would recommend staying
Stayed 2 nights in Sep 2024

8/10 Good

Yang, Monterey Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Daily breakfast is great!
Stayed 5 nights in Sep 2024

10/10 Excellent

Victor, Rahway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful when we needed medical assistance
Stayed 3 nights in Sep 2024

10/10 Excellent

Lizdalia, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno me encantó
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't say in the listing but had a laundromat in the lobby
Stayed 1 night in Aug 2024

8/10 Good

christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with foreign language accommodation. Didn't like how compact the room was but thats on me, should have read the room description closer.
Stayed 1 night in Aug 2024

8/10 Good

chico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ed, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff, free breakfast and convenient laundry room are hands down in my book!
Stayed 6 nights in Aug 2024