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Red Roof Inn & Suites Wilmington - New Castle

2.0 star property

Photo gallery for Red Roof Inn & Suites Wilmington - New Castle

Lobby lounge
Lobby lounge
Exterior
Superior Room, 2 Double Beds (Smoke Free)
Free toiletries, hair dryer, towels, soap

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1612 North DuPont Highway, Building A, New Castle, DE, 19720
  • Bowlerama
    ‪5 min drive‬
  • 76ers Fieldhouse Powered by BPG|Sports
    ‪6 min drive‬
  • Chase Center on the Riverfront
    ‪7 min drive‬
  • Wilmington, DE (ILG-New Castle)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed (Smoke Free)

Suite, 1 King Bed (Smoke Free)

Suite, 1 King Bed (Smoke Free)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Superior Room, 2 Double Beds (Smoke Free)

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HomeTowne Studios by Red Roof Wilmington - New Castle

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.6 out of 5, (74)
The price is NZ$137
for 1 room
includes taxes & fees
25 Feb - 26 Feb
HomeTowne Studios by Red Roof Wilmington - New Castle

About the area

New Castle

When you stay at Red Roof Inn & Suites Wilmington - New Castle in New Castle, you'll be in the historical district, within a 15-minute drive of Wilmington Riverwalk and Delaware Park Racetrack and Slots. .This hotel is 12 mi (19.3 km) from University of Delaware and 7.4 mi (11.9 km) from Christiana Mall.

What's nearby

  • 76ers Fieldhouse Powered by BPG|Sports - 6 min drive
  • Chase Center on the Riverfront - 7 min drive
  • Wilmington Riverwalk - 8 min drive
  • Grand Opera House - 9 min drive
  • Delaware Park Racetrack and Slots - 11 min drive

Getting around

  • Wilmington Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Spice N Nice - ‬6 min drive
  • ‪The Monday Club - ‬6 min drive
  • ‪3 D's Pizza - ‬7 min drive

About this property

Red Roof Inn & Suites Wilmington - New Castle

Hotel in New Castle with free parking
Red Roof Inn & Suites Wilmington - New Castle offers 80 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Belle
Clarion Belle New Castle
Clarion Hotel Belle
Clarion Hotel Belle New Castle
New Castle Clarion
Clarion Hotel Wilmington New Castle
Red Roof & Suites Wilmington
Red Roof Inn & Suites Wilmington - New Castle Hotel
Clarion Hotel Conference Center Wilmington New Castle
Red Roof Inn & Suites Wilmington - New Castle New Castle
Red Roof Inn & Suites Wilmington - New Castle Hotel New Castle

Red Roof Inn & Suites Wilmington - New Castle Reviews

Reviews

5.8
Rating 10 - Excellent. 180 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 174 out of 1000 reviews
Rating 2 - Terrible. 277 out of 1000 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kerry D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not a Red Roof Inn as advertised..Door was locked could not chrck in
Stayed 1 night in Nov 2024

10/10 Excellent

Lois

Stayed 2 nights in Oct 2024

2/10 Terrible

olutayo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't waste your money if you classy
Hallway smells of smoke. Side door to outside pried open with a rock. Smoke coming inside from smokers outside the door. Bedsheets looks dirty and unwashed, smells dirty and wrinkle. Room and hallway smells muggy or moisty. Overall could not sleep on the bed, checked out and went to a different hotel. Advise...demolish the hotel and rebuild to standard.
Stayed 1 night in Nov 2024

2/10 Terrible

Joe

Disliked: Property conditions & facilities, room comfort
Had a desk with no chairs no grab rails in the bathroom couldn't find any ice machine never had change for the vending machine just a plain old bad experience
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with group
Disliked: Staff & service
Nothing specific was outstanding. Service slow
Stayed 1 night in Oct 2024

10/10 Excellent

Jaclyn

Stayed 1 night in Oct 2024

4/10 Poor

Idalynn

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Light fixture fell off wall safety hazard. Bathroom door all marked up and hole . Shower scary.
Stayed 2 nights in Oct 2024

4/10 Poor

Ben

Liked: Staff & service
Disliked: Room comfort
My expectations weren’t high to begin with but I was dissapointed the room had musty cigarette smell :( I was also disappointed with the lack of blankets provided. The beds only had couple thin sheets. Maybe they add more in winter?
Stayed 1 night in Oct 2024

2/10 Terrible

Ariana

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled 5 hours to Philadelphia from Pittsburgh and knew you get what you pay for it was cheap.BUT upon arriving into my room I flicked the light on and a roach of some species crawled from under the desk designated area.I was desperately needing to stay so from traveling I KNEW it was a possibility that it could be that room only. So we got put into a new room not to different and after inspection there wasn't any bugs in here but when we moved the beds there was some type of needle I call it a heroine needle but needless to say no one is properly cleaning how they should but they do have hard working staff and very accommadating regardless of them speaking no English . but hey I'm still alive so I'm not complaining.
Stayed 2 nights in Oct 2024

10/10 Excellent

TyQuan

Stayed 2 nights in Sep 2024

2/10 Terrible

Dymone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time
God aweful tried to check out and get refunded but they kept telling the support team at hotels.com that the manager was not there yet staff never changed and I saw the manager multiple times while they were saying there was no manager. Where to start first room… bed bugs… second room just as yuck plus roaches scurrying around
Stayed 2 nights in Oct 2024

10/10 Excellent

Ivorina

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet quick easy check in
Stayed 1 night in Oct 2024

2/10 Terrible

Gaietry

Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfy & convenient
Stayed 3 nights in Aug 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me $20 for a face towel that was never provided. Dirty smelly garbage can at entrance.
Stayed 1 night in Oct 2024

2/10 Terrible

Linda

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

lisa

Stayed 1 night in Oct 2024

2/10 Terrible

Mercy

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like the room smell. Rooms smell smokey and it took an hour to ve serviced. Also found a bug inside the covers of the sheets.
Stayed 2 nights in Sep 2024

2/10 Terrible

Karlea, Laurel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kimberly, Edgewood

Business traveller
Liked: Staff & service
Disliked: Cleanliness
It was ok for a one night stay. The price was not bad but there were a lot of unsafe people.
Stayed 1 night in Sep 2024

10/10 Excellent

Vance

Stayed 1 night in Sep 2024

10/10 Excellent

Janelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable clean spacious. Just the wifi signals was weak for gamming consoles and laptops. The air conditioning and heat wasnt noisy. Slept peaceful
Stayed 1 night in Sep 2024

6/10 Okay

Jamaal

Stayed 1 night in Sep 2024

6/10 Okay

Home

Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024