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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Bar (on property)
Down duvets, in-room safe, blackout curtains, cots/infant beds
Exterior
Down duvets, in-room safe, blackout curtains, cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Pet-friendly

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • Richmond Avenue
    ‪12 min walk‬
  • Williams Tower
    ‪12 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Kitchen

60-inch LED TV with satellite channels, Smart TV, pay films

Deluxe Suite, 2 Queen Beds, Kitchen

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Microwave

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

The Royal Sonesta Houston Galleria

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1008)
The price is NZ$444
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Royal Sonesta Houston Galleria

About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 8 minutes from Rice University. .This hotel is 6.5 mi (10.5 km) from Houston Zoo and 6.8 mi (10.9 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 6 min walk
  • River Oaks District - 2 min drive
  • Lakewood Church - 5 min drive
  • Rice University - 8 min drive
  • MD Anderson Cancer Center - 11 min drive

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 476 guestrooms featuring refrigerators and LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Satisfy your appetite for lunch or dinner at Main Street Bar & Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 43.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 19.95 for adults and USD 12.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9202 square feet)
  • Meeting rooms - 8

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 60-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 32.00 per night (in/out privileges)
  • Covered valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 918 out of 1767 reviews
Rating 8 - Good. 327 out of 1767 reviews
Rating 6 - Okay. 238 out of 1767 reviews
Rating 4 - Poor. 142 out of 1767 reviews
Rating 2 - Terrible. 142 out of 1767 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
Place is old and outdated, staff were slow to check me in and a bit rude. Once In the room it smelled bad, I spotted two roaches. Last time ever stay there.
Stayed 1 night in Nov 2024

6/10 Okay

Abdolreza

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dajeza

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

2/10 Terrible

Peter

Stayed 4 nights in Nov 2024

10/10 Excellent

Courtney Marie

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the galleria. Staff was nice. Property and room were phenomenal and overall a great place! Will definitely stay again when I’m in Houston.
Stayed 4 nights in Aug 2024

8/10 Good

JERRY

Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is ideal for many activities in town . They've kept the hotel but the age definitely shows .we stayed in a king suite great space if you have a little one . There was a few cockroaches wich is expected witha kitchenette. The only down side was the elevator situation ,as they had 2 of the 4 elevators down and weekends are very busy at this location wich made for a 15-20 wait especially if you are on the top floors we were on the 20th. They also had maintenance on their water system wich we could not use the bathrooms wich is difficult if you have kids not very much communication from the front desk about this taking place, front desk was very dismissive and gave us a very weir explanation stating the state had water restriction usage lol, before admiting that it was maitnance . Overall not a bad hotel spacious but they definitely need help coaching theirs staff, they did compt a night of parking for the inconvenience,Also parking is 34ish dollars .
Stayed 4 nights in Nov 2024

8/10 Good

Lyubov

Stayed 4 nights in Oct 2024

2/10 Terrible

Mary Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked most was being able to walk across the street to the restaurants
Stayed 4 nights in Nov 2024

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’ve stayed at the double tree several times. This location had to be my least pleasant stay. There was only one elevator working and I was on the 19th floor. I had to wait for as long as 10 minutes or more for an elevator. Then it was several of us plied on. My was a conjoined wrong and the ppl next to me were loud and would randomly push on my door from their side of the room. I didn’t feel safe. The only positive was valet was super nice and all I had to do was call and request my car and it was waiting on me when I walked out.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was pretty good except the check in process was slow (only had two people at the desk and a pretty good size amount of people already waiting) and there was only one elevator working out of the 4 when we arrived which caused long to wait times just to simply get into our room. They did end up getting 2 elevators working towards the end of the stay which was great though. Other then that a pretty good experience and stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Vicki

Stayed 2 nights in Nov 2024

8/10 Good

sakeena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot if your looking to shop and club
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was unable to have use of both an iron & blow dryer. Non of electrical outlets worked. Hotel was overbooked. The were a bunch of spots in tub
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshlyn

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Franklin

Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 3 nights in Oct 2024

2/10 Terrible

atigre

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friends rooms were overbooked. We had no idea until we got to the hotel and they told us that they didn’t have rooms for us and we had to go 40mins across town to stay at another hotel that barely had any rooms left. The staff did not apologize or help us too much and charged us a “no show” fee when we clearly showed up. Highly dissatisfied
Stayed 4 nights in Nov 2024

2/10 Terrible

Kenneth

Travelled with family
One out of 4 elevators working for the 2 days. Took 15 mins to get to our room on the 16th floor. Dining hall is expensive for what it is, and the food is mediocre. The front staff is so unorganized, and only one of their credit cards machines actually worked. Unlikely will stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Julie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a good location for shopping. The body wash in the shower was empty. There was a clump of hair stuck to the rolling chair and the vanity in the bathroom was visibly dirty. The front desk staff were friendly and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Galleria with lots of great shops and food within walking distance.
Stayed 2 nights in Nov 2024