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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Exterior
Down duvets, in-room safe, blackout curtains, cots/infant beds
Bar (on property)
Down duvets, in-room safe, blackout curtains, cots/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    6 min walk
  • Richmond Avenue
    12 min walk
  • Williams Tower
    12 min walk
  • Houston, TX (HOU-William P. Hobby)
    39 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Kitchen

60-inch LED TV with satellite channels, Smart TV, pay films

Deluxe Suite, 2 Queen Beds, Kitchen

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Microwave

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby

The Chifley Houston, Tapestry Collection by Hilton

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1007)
The price is NZ$308
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Chifley Houston, Tapestry Collection by Hilton

About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 11 minutes from MD Anderson Cancer Center. .This hotel is 7 mi (11.3 km) from NRG Stadium and 8.1 mi (13 km) from Toyota Center.

What's nearby

  • The Galleria - 6 min walk
  • Williams Tower - 12 min walk
  • River Oaks District - 2 min drive
  • Greenway Plaza - 5 min drive
  • MD Anderson Cancer Center - 11 min drive

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 476 guestrooms featuring refrigerators and LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Satisfy your appetite for lunch or dinner at Main Street Bar & Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 43.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 19.95 for adults and USD 12.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9202 square feet)
  • Meeting rooms - 8

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 60-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 32.00 per night (in/out privileges)
  • Covered valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 836 out of 1635 reviews" "
Rating 8 - Good. 311 out of 1635 reviews" "
Rating 6 - Okay. 220 out of 1635 reviews" "
Rating 4 - Poor. 130 out of 1635 reviews" "
Rating 2 - Terrible. 138 out of 1635 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great besides having to pay to park in the parking garage as the only other option besides valet. They had balcony options and made it easy to change rooms. Hotel was super close to the Galleria and so many dining options.
Stayed 2 nights in Sep 2024

2/10 Terrible

Tahseen

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrive the desk people Fighting with a resident and the security there fighting each other hitting each other desk people security customers resident people everybody fighting. We don’t know what to do. We have a kids with us scary night for all of us and after checking, we cannot talk to the desk people because there was still fighting people I try to call 911 to help The situation and Employees say you don’t need to just do check in and leave in your room Don’t say no more just imagine this situation and what’s happening and imagine you have your own people or your family with you
Stayed 1 night in Sep 2024

8/10 Good

Ernest J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was memorable. The staff was friendly and pool is clean
Stayed 3 nights in Sep 2024

6/10 Okay

Tiffany

Travelled with family
Water wasn’t hot
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the free cookies. Awesome customer service
Stayed 1 night in Sep 2024

8/10 Good

Nya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! I really enjoyed my stay but the elevator situation got annoying. Only three elevators working for 20 something floors seemed insane to me.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Samy, Rockville

Liked: Cleanliness, property conditions & facilities
I was charged $250 instead of Expedia rate of $156 !!!! Not happy about such discrepancies
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Stayed 3 nights in Aug 2024

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for good price
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location walking distance to the Galleria. Hotel was nice my only complaint is no microwave in the rooms and had to go downstairs every time we wanted our food warmed up. The lady that works overnights closed the section every night and seemed as if she was annoyed by us asking to warm our food up any time we did want to use the microwave.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jasmine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros the hotel is close to dining and shopping! The staff in valet were exceptional and prompt with vehicle. Front desk staff were nice. The manager Pinky was helpful and very apologetic with addressing issues with property. Cons the property has roaches and ants. In the kitchen, inside refrigerator, the bed and bathrooms. The elevators don’t work and takes a very long time to come only one side of elevators working. The room has an old smell and very strong odor coming through vents. This property needs serious pest control. I wasn’t planning on packing roaches in my suitcase. I had to find another hotel due to infestation.
Stayed 3 nights in Sep 2024

8/10 Good

Renwick

Liked: Cleanliness, staff & service, property conditions & facilities
The cookies are a good touch
Stayed 1 night in Aug 2024

8/10 Good

JAMES

Travelled with partner
Liked: Staff & service, amenities
I enjoyed the stay and the property was quiet and convenient, staff was helpful. What I didn’t like we had a roach in the refrigerator.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the balcony
Stayed 3 nights in Sep 2024

10/10 Excellent

Symone

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendliness of staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Crystal

Everything was great
Stayed 4 nights in Sep 2024

10/10 Excellent

ERIN TURNER

Stayed 1 night in Aug 2024