DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Exterior
Down duvets, in-room safe, blackout curtains, cots/infant beds
Down duvets, in-room safe, blackout curtains, cots/infant beds
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • Richmond Avenue
    ‪12 min walk‬
  • Williams Tower
    ‪12 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Kitchen

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 11 minutes from MD Anderson Cancer Center. .This hotel is 7 mi (11.3 km) from NRG Stadium and 8.7 mi (13.9 km) from George R. Brown Convention Center.

What's nearby

  • The Galleria - 6 min walk
  • Gerald D. Hines Waterwall Park - 14 min walk
  • River Oaks District - 2 min drive
  • Greenway Plaza - 5 min drive
  • Lakewood Church - 5 min drive

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 476 guestrooms featuring refrigerators and LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Satisfy your appetite for lunch or dinner at Main Street Bar & Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 43.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 19.95 for adults and USD 12.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9202 square feet)
  • Meeting rooms - 8

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 60-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 32.00 per night (in/out privileges)
  • Covered valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 880 out of 1712 reviews" "
Rating 8 - Good. 314 out of 1712 reviews" "
Rating 6 - Okay. 237 out of 1712 reviews" "
Rating 4 - Poor. 138 out of 1712 reviews" "
Rating 2 - Terrible. 143 out of 1712 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

victor

Travelled with family
Liked: Staff & service, room comfort
Family trip near The Galleria
It is a nice hotel, is seems to be kind of oudated or a little bit more of repair in the rooms. The kitchen was without any appliance. We had to ask for them, because there wasn´t even a glass for water. The parking is not free it costs around 33 dollars per day. The buffet cost around 25 dollars per person, and finishes around 930am.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dalia, Plano

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 1 night in Oct 2024

2/10 Terrible

Diane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay--nothing was right
Requested daily housekeeping upon check in. Next day coming back from work. no housekeeping service had been done. No coffee or sugar was brought, bed not made, etc. I specifically asked for these items upon check in. 8:30 pm that night housekeeping came to my room knocking on my door wanting to clean, make up bed, etc. First night waited almost 2 hours in the dining room and food never came........waiter was very apologetic, but no food......I had not eaten all day and was not happy. 2nd day arrived back to hotel, bed was made.....no coffee was left... had to call downstairs for them to bring me some. Last morning during my stay....ran out of toilet tissue. Overall the beds were not comfy, the sheets and towels were very rough and not comfortable. There was mold in my shower at the bottom where the door rolls shut....which really did not shut.. the sliding doors in the shower would not stay closed, thus getting water all over the floor..
Stayed 3 nights in Oct 2024

10/10 Excellent

Arami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think her name was Jestine. Was very kind understanding and helpful from checking in to any question i had both times i stayed there.
Stayed 1 night in Oct 2024

10/10 Excellent

dawnetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist/manager her name is Pinky she was such a sweet heart with great hospitality I will go back due to her Cust service
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great service very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Alfreda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire check-in was great, from complimentary early check in to complimentary late check out. Rooms were clean, no complaints! & lucky me, upon check in i was selected for a free room upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonatan, Jacksonville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pinky and Michael were amazing
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Stayed 2 nights in Aug 2024

4/10 Poor

Jigar

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Elevators were outdated and not working well, My first room key didnt work, had to be switched looks very dingy w the lights and carpet
Stayed 3 nights in Oct 2024

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff were friendly and helpful. I felt safe and secure
Stayed 4 nights in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt care for the cost of the parking
Stayed 3 nights in Sep 2024

10/10 Excellent

salah a

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Good dining options to walk to.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tuyet

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly staff, literally next to Galleria mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Nehmado

Stayed 1 night in Sep 2024

10/10 Excellent

Talibdin

Stayed 1 night in Sep 2024

10/10 Excellent

Shaqueila

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, love the location and the room was big, spacious and comfortable. Check in was easy and quick and I loved the cookies you get on arrival. Maria was awesome m, sweet and helpful, I definitely will be back
Stayed 4 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kèwania

Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024