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Fairfield Inn & Suites Houston Westchase

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites Houston Westchase

Indoor pool
Point of interest
Point of interest
Premium bedding, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2400 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    1 min walk
  • Black Rock Coffee Bar
    2 min walk
  • Smith Lands Station
    17 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    34 min drive

Room options

Executive Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Business Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Houston Westchase

Pool
Hot tub
Free WiFi
Restaurant
4.0 out of 5, Very good, (1001)
The price is NZ$174
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Courtyard by Marriott Houston Westchase

About the area

Houston

A stay at Fairfield Inn & Suites Houston Westchase places you in the heart of Houston, a 4-minute drive from CityCentre and 6 minutes from HCA Houston Healthcare West. .This hotel is 5 mi (8 km) from Memorial City Mall and 11.4 mi (18.4 km) from Rice University.

What's nearby

  • Westheimer Rd - 1 min walk
  • CityCentre - 4 min drive
  • Royal Oaks Country Club - 5 min drive
  • Memorial City Mall - 6 min drive
  • Harwin Drive Shopping District - 7 min drive

Getting around

  • Houston Station - 23 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Whataburger - ‬5 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Black Rock Coffee Bar - ‬2 min walk
  • ‪Lucky Village - ‬12 min walk

About this property

Fairfield Inn & Suites Houston Westchase

Hotel with free breakfast, in the vicinity of HCA Houston Healthcare West
Fairfield Inn & Suites Houston Westchase offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – July 2020
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.000 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Houston Westchase Hotel
Fairfield Inn Houston Westchase
Fairfield Inn Suites Houston Westchase
Fairfield Inn & Suites Houston Westchase Hotel
Fairfield Inn & Suites Houston Westchase Houston
Fairfield Inn & Suites Houston Westchase Hotel Houston

Fairfield Inn & Suites Houston Westchase Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 245 out of 545 reviews" "
Rating 8 - Good. 165 out of 545 reviews" "
Rating 6 - Okay. 58 out of 545 reviews" "
Rating 4 - Poor. 32 out of 545 reviews" "
Rating 2 - Terrible. 45 out of 545 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Joslyn

Business traveller
The desk clerk was less than helpful
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work, phone didnt work, a/c sorta worked. Lobby was very hot, no usb ports anywhere, cookie crumbs all over front desk counter when I checked in
Stayed 3 nights in Sep 2024

8/10 Good

Mari

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall, it was fine for a one-night stay, but there were a few issues. The AC system was quite noisy, and unfortunately, the bed sheets were stained. I also found some hair in the bathtub. On a positive note, the breakfast was good
Stayed 1 night in Jul 2024

8/10 Good

Geoff

Stayed 2 nights in Sep 2024

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not use this property ever again. Where I live, a mandatory evacuation was issued and I had to return home and was not able to use the room. The property would NOT work with me be either refund or reschedule for another stay. HORRIBLE customer service. Shows Fairfield Inn is more about the money and NOT the customers.
Stayed 1 night in Sep 2024

6/10 Okay

Jordan

Business traveller
It was ok, slightly noisy but overall a good stay and they gave me late checkout.
Stayed 2 nights in Aug 2024

8/10 Good

Candra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility! The bed was amazing. Very quiet! Breakfast was good but preferred more options. The toilet was low and you had to hold it. Customer service was great but saw some bickering amongst the staff and the lady st checkout did not want to be there.
Stayed 1 night in Aug 2024

10/10 Excellent

Tochukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Ijeoma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I can't remember having a terrible experience in any hotel, first of all the elevator was broken, we have to use the stairs, the concierge at check in was nice enough to help with my luggage's but couldn't get help during checkout even though I asked for it, I have to drag my luggage's downstairs using the staircase which was pretty much unsafe. Stayed for 4 days and never got a day of full room service, I asked for it and was told it was every other day but I can come down after hours for towels or toiletries, the day for cleaning it wasn’t done because full room services was now every two days, and when it was the two days according to them it was still wasn't cleaned. I just wasn't up for moving around I would have left the very next day. I don't recommend this hotel, the service I got was terrible.!!
Stayed 4 nights in Aug 2024

10/10 Excellent

John L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was broken so the staff kindly let us know and we decided to stay at another hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Frankie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was down and only 1 door of the 2 for the stairs was working. So the room key didn’t work to open the door to the stairs. And of course the only room available was on the 3rd floor. We had to hike up 3 flights of stairs with small children and all of our belongings. The overall condition of the place was a little ran down. I certainly felt like we overpaid for a standard room. Kind of a disappointment.
Stayed 1 night in Aug 2024

8/10 Good

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laytay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this property, I wouldn’t have stayed but I couldn’t cancel since arrived at ten pm and they said I would not get a refund. The elevator was not working and the room they had me in was on the top (third) floor! The desk attendant said he would carry my bags up but he didn’t. I was there from out of town for a medical appointment early the next morning. I have a severe foot and leg injury and still I had to drag myself and my bags up the flights of stairs! Once in my room the smell of mildew was overwhelming but at that point after driving for 4 hours I just wanted a cold glass of water and to lie down. Well, there was no ice machine on the third floor I would have to drag myself down to the first floor lobby which was just not possible. I am disgusted with what the desk guy told me was a “Marriott property and very nice” SHAME ON THEM ILL NEVER STAY AT FAIRFIELD OR ANY MARRIOTT PROPERTY EVER AGAIN. Not to mention the next morning they acted like I’d asked for the Crown Jewels when I requested a receipt for my medical records!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Maureen, Euclid

Disliked: Cleanliness, staff & service
The hotel was dingy and everything was broken or antiquated. I had to check out a day early and I will be requesting a full refund.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Front desk staff was superrrr friendly! Room nice & clean! Quiet! Shower stayed super hot & water pressure great! The MAJOR con was that the elevator was broken & I was on the 3rd floor… I have Rheumatoid Arthritis in my knee….
Stayed 1 night in Aug 2024

2/10 Terrible

Shonnique

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Elevator did not work. I did not get the king size room I reserved
Stayed 2 nights in Aug 2024

4/10 Poor

ShantaLaquan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was dirty, couldn’t utilize it. The property was outdated!
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s not the full service Fairfield hotel. Pared down version of it. Rooms were muggy and badly smelling like mold throughout. Large stains on carpets. Minimal breakfast items with a small sitting area. Trash strewn over the property.
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
It was fine
Stayed 3 nights in Jul 2024

8/10 Good

Yulonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Deon at the front desk was awesome. Gresy customer service. What I didn't like was when I got there, no king beds were available. I had to get a double which cost an additional $97.00. I am not pleased. I was told Expedia overbooked and they would not honor my reservation with out paying extra. I loved my experience. But I wont be staying there again.
Stayed 2 nights in Jul 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the staff was pretty rude and the building inside stunk. Still havent got my deposit back. The breakfast was a joke! Be prepared to eat offsite. Waffle maker was broken and the eggs were horrible. Meat options were cold. Coffee was ok. The room was damp feeling and when we woke up my shirt, that was hanging up, was even damp. They gave us two towels for four people so we had to go get some more. Overall would never stay here again and would not recommend. It is a good price for a reason unfortunately.
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Travelled with family
It was ok but could have been cleaner. There was mold on the bathroom wall.
Stayed 6 nights in Jul 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 7 nights in Jul 2024

10/10 Excellent

MELODY, SHERMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and decent price.
Stayed 1 night in Jul 2024